Harmony Senior Services

The CNA's are great, but I don't see them wearing masks as they are supposed to. I have not met the nursing director yet, and it doesn't seem like a welcome to our family type of deal.

Harmony at Falls Run is a good place, but the phone service they carry (Cox) is constantly non-working. When we reported it, we were told it was the family's problem and we bought new phones. Only to find out that once again, it was the Cox phone service. Distressing in Covid Era when in-person visiting is prohibited.

The meals are being delivered and served to the residents in their rooms, this is due to lock down. They are allowing some residents to come to the dining room, due to the testing status. I would pay close attention and ask lots of questions over regulations. Please read the paperwork and fine print.

I would want others to know to caution anyone who is moving their parents together who may be at different levels of care. Depending on the nature of the issues, they may not end up allowing one parent to stay. In our case, my dad had to go to the hospital and he was not welcomed back. I do not feel like they were transparent with the care they were able to provide. They do not provide transportation t=for my mom to go see my dad now and the prices have increased. The facility itself is friendly, clean, and nice overall, but if I could go back I would place them elsewhere together.

I chose Harmony at Vicotry Station because I liked the location of the facility and the fact that I could get an apartment here with a sun room attached. I am in independent living area and apartment sizes here are pretty big. I would recommend to others who are looking.

The food started out really good according to our loved one and the other residents, and now they get mystery meat and the dining room experience is not managed very well. If they fixed the food quality and variety we would give this community a five across the board. That is the only problem we have. House keeping is inconsistent but they are super nice to our loved one. They have a ton of activities, and they do their best to get our loved one to participate in them.

I would tell my friends that it is a great place to live. This is a friendly community as well. The food was great when I first moved in. We complain about the food more than anything else. You can play cards, church services, and more that are available for activities.

The staff works hard to make it nice for the residents. There are activities for the residents. The residents order their meals and the meals are generally good. The residents are friendly. Our laundry gets done and our apts are cleaned.

It is a really nice community, almost brand new. The only thing I don't like about it is the food. The service is good, they have all sorts of medical technicians and such as the like. They do the medications well. While in COVID, we haven't been able to participate or use any of the activities.

I would want others to know when looking into Harmony at Chantilly that the staff is very friendly. They have also been very responsive if there are ever any issues. Seeing my mother in law happy here has really been the best part for us so far. Their independent living facilities have really good sizes kitchens, so if you are someone who is moving from a home but still like to cook, this is perfect for you. One of the issues we had was that they say they have a shuttle service for doctors appointments, you have to work within certain perimeters with them because they only go to certain places certain days. She has an apartment in the independent living section. We were trying to move her to assisted living and it was very hard to get in touch with the proper people and it took longer than it should have. She also complained a lot about the food, she said things like it was overcooked. They do have a very nice dining area. It is a great place to have your elder parent for socialization purposes. They encourage that a lot at this facility.

When we first visited Harmony we really liked the overall look, it seemed very pleasant and was very clean. The room at this community are nice, and about average in size. The food is okay. We would recommend this community to a family or friend but with reservations. The communication really lacked, a lot of the times someone would not pick up the phone or we would not get call backs.

What we really liked about this community was the location, it was right next to everything our loved one was familiar with which was very important to him. Our loved one is in independent living so he doesn't really need the care services that are offered. He really enjoyed the activities, but due to COVID they have shut down mostly everything. However before COVID they would take bus tours around town, and every Thursday they would go out to eat to a different restaurant. He loved to play bingo, card games. This community would have special cook outs for holidays especially Veterans Day. He has a very nice apartment. We love everything about this community, we would recommend it to anyone.

We chose this facility because it was close to where her doctor is and they had a van service to take her to and from. The room size my cousin has is nice, she has one of the largest one bedrooms. They have upped the rent because of the virus which is one downfall I have just found out about. The residents do not have any control over the virus, but the rent is going to stay like this until the virus is over which no one knows when that will be.

The food at Harmony has been good from what we have heard. The rooms provided are very spacious. One thing that really stood out to us was the openness this community had.

This community is inviting when you walk in. The room sizes are good, we live in a 2 bedroom apartment. We are satisfied with room that we have. The food was excellent when we first got here, right now, it has declined because they have changed chefs. We are on the intersection of hospitals, fire departments, and police stations, so there are a lot of sirens that you hear. I would recommend Harmony at Independence Virginia.

Nice tour. Thank you.

The staff are very caring. The food is good. I like the layout, my mom has an inside window facing the courtyard. The staff is very friendly and accommodating with Facetime and accepting drop offs. They have been great. I work at a hospital so if she was still living with me I would not be able to come home. I am so glad she is there.

It is hard now with things quarantined for the virus but they did have movies, games and transportation to shopping. The rooms are bigger than other places I looked at. The food is good. It was better when they were serving in the dining room. It is a good place. The location was important for me since it is close to where I used to live so friends can visit easily.

Feels like a hotel that has apartments with medical staff. Clean. Very nice apartments.

Nice facility with good floor plans. Due to the site location you can only make right turns into and out of the parking lot. If you are looking for a place for a senior that still drives this may not be the location. Otherwise, very nice.