Harmony Senior Services

this was our 1st visit to any senior living facility. With that being said, overall, the site is very accommodating. The staff is very friendly and helpful. the only thing I would suggest is to put a fence around the property.

Very friendly and consistent, considerate with care. During our walk thru visit the staff and residents were very friendly and helpful. The entrance feels as though you are entering a nice hotel. Does not feel like a "nursing home" but an alternative residence

The staff is very friendly and everyone is helpful! There were a few things we were unsure of and couldn't seem to get answers to like when the cleaning staff was set to come. Also, while this is not a huge deal, the ice machine in the apartment was not working. I brought ice trays and made ice. Between that time and the next time I visited, the maintenance staff came up and said that the ice maker was working, not realizing that I had made the ice Activities are fun and engaging with a wide variety of events. The staff comes to let the residents know what event is going on. The family nights are fun as well. The concierge staff is willing to go out of their way to help out the residents and family members. I would highly recommend Harmony At Harts Run.

The facility is bright, clean, welcoming and does not seem institutional. The dining areas were nice and menus posted had something for everyone. The room we saw was a smallish studio which could use more space. Overall, we thought Harmony would be a good place to stay! Only complaint was on leaving, the marketing tour guide called my husband[Name Removed] instead of[Name Removed]. His name is [Name Removed]

Even though I had arrived without an appointment the staff there was very happy to show me around and provide details on what I was looking for.

Staff spent a good deal of time with us explaining the features of the facility, expenses, and providing a tour. Updates to facility furnishings were in the plans, as the hallways and rooms looked a bit worn. They did not typically provide furnishings for the room, but could be accommodating to needs. Single rooms were available, which was desired.

The facility was new and well equipped. We met with [Name Removed] who was very welcoming and accommodating. The tour was impressive and the staff was all very friendly.

Harmony it Falls Run has been good overall. Lots of social opportunities for the residents and [name removed] likes the food. The cleaning isn't the greatest, but the staff is super nice and generally whatever [name removed] needs is taken care of in a decent amount of time.

For the most part it as advertised. Food is not what was advertised. Some improvements have been made. They still have a way to go to get what we are paying for.

It's a great place nice and clean everyone is friendly. But the food is not good at all when I come here 9mos ago the food was great and lots to choose from now all the servers are leaving now one to work and like l said I can't eat most of the food I have to get up and leave come home to fix something.

+The facility is very clean compared to others I have visited and the staff and residents are very friendly. Most of the staff overall are supportive and encouraging -They have often been short staffed and therefore my mother does not receive the level 5 care she has been told she requires. They have been increasing their staff and so this is improving. There has been an almost complete turnover of upper level staff.

Rooms are large and easy to move around in a wheel chair or walker. The head nurses (Life was the daytime) were excellent and on top the care, although you might have to wait for longer than you wanted. My mother was not very patient and this was difficult for her. The food was average when my mom first went there but improved to good when they got a new chef and dining director. Sometimes they were short staffed in the dining room and service took longer than desired. I felt like dealing with the administration was more difficult than I would have liked. They often did not answer their phones and it took multiple calls to get a call back. The online payment portal worked well and was easy to set up. The staff was good to my mom but she did not like everyone and that was unpleasant for me to manage but I attribute that to my mother more than the staff. The place was clean. The parking was limited but I was always able to find something even if I had to walk farther. The activities were numerous but sometimes canceled due to staffing. IF you couldn't get yourself to the room for the activity you had to wait for staff to come and take you and sometimes that wait was too long. When my mom declined and went on hospice the caregivers, dining people and nurses were very attentive to my mother and also to me.

The staff is very friendly and enjoy their job, the food is good and the activity coordinator works at engaging the residents.

This was my first visit to an age-in-place facility so I did not have others to compare it to. The facility was attractive and there was a nice little village at the bottom of the drive for shopping and restaurants. The drive was very steep and it didn't seem conducive to walking. Everyone was very nice but I am not ready to pay so much a month for services I may need in the future but do not need yet. It would take all my monthly disposable income.

It is neat and they take good care of my mom. Yes, I would recommend this community to others. The only thing I'm not crazy about there although it has gotten better sometimes is their communication.

I have not been there during the day Monday -Friday. Weekends have different employees. They do not come around when family is there. That is what [name removed] told me when I asked why none of the staff is around when I am there. [name removed] is very helpful. When I ask questions about the paperwork to file insurance claim, ask about the Dr on Staff, and about the meals being served, she responds quickly, even at night at 9:00 pm when I thought she would respond the next day. I would recommend them.

Friendly staff, big and new facility.

What we like the most about Harmony at Morgantown is the super friendly staff. It is also very light and bright. Gourmet food. Facility has assisted living and independent living, so there is life and activity.

The director, [name removed], is great with communication with whatever is going on at the facility and responding to you. The lady who cleans up in memory care does a great job. They do have workers who care about the residents. Negative is the amount of time it takes for someone to open the door for you to get into memory care. Some people will watch you walk towards the door and know that no one sits at the desk to let you out. They could get up and look down the hall to see if someone is up there to do it. It took so long to move out because it was a wait to get in and out of the door. You get let in by someone else and there are 2 staff members sitting down. For meals, they need to ask the people who are higher functioning what they want to eat and drink. Not just give what they want. Give them a little cup with dressing in it rather than pouring what someone else thinks is the right amount. Clothes and sheets disappeared.

Staff is very nice ....monthly cost is very competitive I would definitely recommend them to others looking.