Harmony Senior Services

When we were there there was some kind of sewer/water issue. I imagine that was fixed! Otherwise the care she got was fine. We were only there a short time. Our family would recommend Harmony on the Peninsula, the care received was great!

My family likes the space cleanliness and friendliness of those they met. One problem I found is some features are almost out of reach . Examples are the microwave, in the closets getting clothes hangers around the poles requires tippy toes plus stretching for someone (me) who is just 5 feet tall

I have been here for three months at Harmony. There are only about 15 residents so far. It is perhaps one of the most beautiful building one could build to deliver personal care. Everything you would need is available. I realized when I chose Harmony that there would be a bumpy period until Harmony is a fully occupied and developed facility. I find it challenging to be able to be a part of the initial start up. They give incentives to room choices and fees for service. You have an opportunity to establish the type of home you desire. Overall experience; good! Staff are kind and so helpful . Still adjusting and learning. The cleaning group are under the supervision of the maintenance director. He is meticulous in every aspect of his responsibility. The best of the best. Really nice staff. The administrator makes sure there is an atmosphere of welcome practiced by all staff. The meals have done work to do in this area. Need more substantial meals that include meat. Activities - a new activity director who needs help. She is not able to get residents involved. Overall value for cost the food and activities are not yet there. The quality of service is not all over providing consistent outcomes. There are staff that need additional training in order to be effective and consistent. .the administrative staff in three area needs improvement. Activities, food service and medical services.

I have already recommended to my friends. It is somewhat affordable.

On the memory care side there are not as many activities available. For the value for cost, it just went up on rate after being there and only a few months. It has been very positive experience compared to the previous facility. I would recommend it to others

When it comes to the meals and dining service - My mom has complained several times that the food is not good and is very bland. I never ate at Harmony so I can only go off my mom's opinion. She says there is no flavor and that the facility has had a lot of turnover in the kitchen. I think Harmony is trying to address the food issues but I only know hearsay. The activities seem great but I wish there would sometimes be a few activities after dinner. Most all residents go to their rooms immediately and don't socialize much. My mom is very social so this can be a little challenging for her. Overall I LOVE this facility and it has been a Godsend for my mom. She is SO much happier than I've seen her in a couple of years! I am so happy with how much she loves it there. I think the facility is pretty and very updated and in good shape. Lots of rooms and places to gather.

The facility is nice, very clean. Employees are very nice and staff very attentive to patients and their needs. I would recommend to others.

Its friendly and peaceful here. Closer to my daughter. It's peaceful and quiet.

What I like the most about the Harmony at Independence is the real feeling that we are all family. I enjoy the included amenities here and the independent room sizes are not to small at alll.

My sister is very happy at Harmony at Bellevue. It took a little longer than expected before an apartment was available and it wasn't exactly what had been discussed but Harmony went out of their way to make amends for the delay and the difference in apartment availability. Staff is always friendly and accommodating. I especially like how family is kept informed about happenings and upcoming events at Harmony.

5 for each category. I am very please with the service you provided. Harmony at Brookberry Farm is a nice clean community. They seemed to care about their residents and their pricing was competitive.

My loved one is currently a resident at Harmony at Morgantown and has had a great experience at this facility so far. The staff is great and seems to genuinely care about the residents. They always answer my questions in a timely manner and are helpful to the family. I would recommend Harmony at Morgantown to others.

I really like the Harmony at Columbia community. The staff members that are working here are wonderful, the food that is prepared for us is good and the other residents living here are friendly. A big 5 star for the survey. I would recommend this community to other families.

If I could give the value for cost a 0 I would, only say that because he was only there for four days and they charged him the full price [fee removed] minus [fee removed] they will refund to us. How is that fair? The place and the community is nice, but it's not worth the amount that they charge per month. None of the nursing homes are worth that much unless they are completely a vegetable. What I have learned from this whole experience is none of the nursing homes, regardless of how much you pay per month out-of-pocket will treat your family member like you can at home. None of them. My sister and I are done with nursing homes. It has been a negative experience.

People are friendly and helpful and welcoming. Mom has no hesitation in getting out to activities. I looked for a good place that was close. Harmony has a lot of activities, which is what I wanted for mom

We picked this community because of, references from local people, one a nurse who knew families that had members there. I would recommend to others.

We toured Harmony at Brentwood during our search for a facility for my wife and I. This facility was great! The cleanliness and friendliness were great. The atmosphere was great, also. It seemed like a great place.

Based on our experience with Harmony at White Oaks, we think housekeeping could do a better job so I rate it as a 4. Had to ask director to have someone clean her toilet & yesterday when I was there, her bedroom needed swiffered. Hair & fuss in the floor. I'm not a neat freak either. I think for [fee removed] a month I could do some cleaner. The staff members at this community are phenomenal they get a 5+.

The staff is wonderful and keeps us up to date on how my father is doing almost daily in memory care. My parents wanted to move there because friends in their neighborhood did. My parents lived there 2 months before returning home this past spring. They didn't like how small the 2 bedroom apartments were. Too confining

We toured Harmony at Chantilly during our search for an Independent Living facility for our loved one. This facility was clean and everyone was friendly. The atmosphere was happy and the staff was great. Our tour guide was very personable.