Discovery Management Group

Kiley Ranch is a top notch facility from the initial tour to the intake process to the move in day. Excellent amenities offered from the food to the beautiful acreage it sits on. The staff go above and beyond and are attentive to all the needs of my aunt. Definitely recommend Kiley Ranch.

The staff are very friendly. Easy to talk with. Eager to help. I have not had a lot of interaction with the admin staff. My sister deals with them. But the couple times that I have, they have been great. Mom loves all of the activities that are offered.

What I like most about this community are the professional employees they have, they really do care. I also like the overall cleanliness, but what they could improve on would be the meals, the food is not always hot when it is served. However, I would by all means recommend this community to other families.

Could not have hoped for a better place for Mom. It has been a smooth transition. Probably helps that almost every day one of the family is there at least for a few minutes. Residents are friendly also.

I am very happy here the administrator [name removed] is one on the kindest sincere and caring people I have ever met. Having worked in long term care I have seen how other facilities are run. The girls at the front desk [names removed] who is also the very best Activity Director will gladly help us in any way possible. They are wonderful greeters for all of us as well as anyone walking through our doors. [name removed] who takes care of recruiting new residents is by far the best. He is a perfect person for this position he makes everyone feel like they are special and so welcome. He doesn't forget new residents once they sign their contract he watches over them to make sure that they meet others are happy and comfortable. I have been here for four months and he always asks how everything is going. You don't find this care at other facilities. The food is very good served in a beautiful dining room. We have a nice variety of alternatives and the best desserts! The atmosphere is fantastic. The servers are pleasant which means a lot to us they know us by name and joke with us. Our housekeepers are great I feel like [name removed] is a good friend. She goes above and beyond to make my life easier [name removed] is a housekeeper on a different floor who also is our in house beautician I'm not exaggerating she gave me a haircut that is the best I ever had. Our maintenance men are excellent they know what they're doing and never make you feel like you're bothering them. As you must already know I could go on forever about Provincial I am truly happy here I have found my forever home.

Staff very helpful and professional. First impressions, curb appeal of the facility and its location. They will see a big difference when compared to other places. Food is restaurant style, not buffet. Morada while slightly more expensive stood far above others we toured. Feel Mom is safe as well.

Very clean facility and helpful staff. Yes, I would recommend it

Beautiful place. [name removed] was wonderful. Great ladies on the PT department and head nurse wonderful. My mom only got to stay a month, because she did pass away but for the time there it was a great experience.

The small size of the facility means staff get to know residents and makes for a warm, welcoming environment. That made the transition to assisted/independent living easier for my mother than it would have been in a larger, less personal facility. She enjoys the food, performances by local musicians, and exercise classes in particular.

I am very happy with the facility itself, the food , the care, and I think the staff are caring wonderful people. Administrative staff are receptive to questions and are readily accessible. I do think it is a bit difficult to connect with the activities, but some of that may be an unwillingness on the part of my mother to engage. She is on the personal care side and my Dad is on the memory care side. I feel he is getting excellent care.

Mother is in "Memory Care" so this is what I am rating. The other areas within the facility I would have given all 5's. We would recommend TerraBella Salisbury to other families based on the experience we have had so far.

It had a friendly, family feel to it. The staff that visit the patients rooms (cleaning, med techs, physician assistant) are so friendly. My in-laws immediately felt at home. We were able to put up family pictures and mementos on the walls which made all the difference. We switched their PCP to the physician practice that comes to AP every Thursday and that has been tremendously beneficial. The PA visits every patient every Thursday to check in with them! We didn't even realize they had PT and OT come right to the rooms, that was an unexpected surprise. Negatives: Many of the activities listed on their activity calendar aren't actually "activities". For ex: "water your plants" or "call a friend" or watch football in your room." The billing hasn't been smooth but we're working through it.

We chose this facility because of the cleanliness, talking to other family members, help from administrators to facilitate move in. Requested paramedics when necessary, helped ensure proper diet before a medical procedure, helped with reminders to keep heart monitor on for 2 weeks.

The staff is very friendly and accommodating and there are services like OT and PT plus a Nurse Practitioner who is available depending on a persons insurance. There are 1and 2 bedroom apt's available. Options for sizes. 3 story building with w elevators. Lots of amenities like housekeeping, bistro, dining room for breakfast, lunch and dinner. Exercise room with equipment and daily classes. Silver Sneakers Program. Beauty Salon and PT office and therapists available for OT. Several games offered and Movie Nights with refreshments, a Bistro with food and weekly entertainment and no charge up to 10 miles for Dr's, Dentists and personal shopping outings. Also rides to restaurants and Jax Symphony,Theators plus a Lunch Bunch Outing every month to different restaurants.

Very friendly. Always asked how everything is. Always found the answer to a question I might have. Good choice of rooms. Some spacious, some not as spacious which might be needed depending on the patient. House keeping and Cable available

This is a wonderful place. All staff are very friendly and helpful. The residents love it and my mother is thriving and making new friends.

The Executive Director is warm and fully approachable. The facility is pleasingly renovated and appears to have ongoing improvements.

The staff has been absolutely wonderful they treat my mother with such grace and respect . When you go visit it can be intimidating to find a place for your parents for me they made me feel welcome and loved from the get go . Her transition has been great she has made so many new friends she does the daily activities and absolutely loves to go get her hair done at the beauty shop . The building as a whole just feels like one big happy family .

I am much happier in The Conservatory. The Conservatory is beautiful, inside and out. Many choices for floor plans. Food is delicious with varied menu. There are many different exercise classes and card games, dominoes etc. to help residents be physically fit and mentally alert.

The menu's need a variety of choices. Plus change out the menus. We only see the same things over & over. It was the location that made me choose this one.