Discovery Management Group

5 stars for all categories! My aunt really seems to like living at TerraBella Athens and is happy.

It is going good except they need a different activity director. They basically have no activities director, she does nothing. She has others do the activities. The facility and staff are great.

Partnering with Solstice has been a wonderful experience. The staff is so welcoming which makes this community feel like home. Not only is the staff great, but the building is well maintained and the units are beautiful. An awesome perk is that the community is right in the heart of Down Town Palatine, right by the train station convenient for loved ones to visit! You'll love it here!

Definitely recommend. I love everything about the facility. It is very homelike and the apt are modern. Overall facility is amazing. The staff is great

Every time I'm there, it's clean and smells clean. Many other facilities do not smell good. The staff are angels with how they provide care and have spent lots of time speaking with my family.

Families should be aware there will be up charges for care level beyond original quote that can be a surprise after initial assessment. Just a little better communication about costs up front otherwise they do a good job.

I love this place! This is my first time living in a place like this and I am so happy here! The staff is great and I like the food that is served. I love my apartment and location. We have a great time here, too.

Coming to Madison Estates saved my life! I was in my lowest times and I found this place to be extraordinary. It is a beautiful place and staff are great! Made tons of friends already. Look forward to my future years here!

My friend loves her new home. She can't say enough good things about it. They are very helpful, from admin to all the staff, the meals are nutritional. I'm very happy that she is happy. I have already recommended State Street to others.

They are in the process of hiring new cleaning folks. My dads room has not been cleaned since he moved in. When it comes to the meals and dining services, a couple of misses, but overall he says he likes it. I would recommend this community to other families

As far as I'm concerned, they get a 5 on all of them. I love Camelot, I couldn't ask for any place better. They all know my mom and treat her like family. I hope that when I need assisted living to live there or somewhere equally as caring and nice

The facility is good well maintained . The staff is very friendly and helpful. Well there are different sizes of room . I have seen 1 bed that's pretty big . My mom is single so we took studio . It's not bad for a single person .

it was expensive and I'm not familiar with what it costs at many other facilities however, we would recommend this community to other families based on the experience we have had

We loved TerraBella. When my father-in-law was there, he passed away in July, but he was there from [date removed] and we absolutely loved it and he thrived. it was a great fit for him. they worked with his budget he had a little efficiency apartment so he still had some independence and privacy. He had three meals a day. We didn't really have to worry about him because of the nurse that we hired right across the hallway. we absolutely recommend Terrabella to a lot of people that are looking for places for their parents that don't need total bed assistant care but do you need a safe place with some independence. so I I always recommend Terra Bella.

The staff is very professional and attentive with the residents. There are 2 different room sizes available. Amenities are same as an apartment. It is a little pricey, but fair for what is offered.

[name removed] has been AMAZING, she has been so patient and noce with us during our process of finding a place for my grandmother, she has helped us and explain everything to us, we know she will be in great hands thanks to her.

We were looking for an assisted living facility for my father in law. We had gone to visit many in our area. When we walked in Preston Greens we were very impressed! It is just beautiful inside, friendly people with happy residents. We decided to take my father in law to visit Preston Greens and 2 other facilities in town. After seeing Preston Greens, my father in law said he didn’t need to see any other place! He has been there about 6 weeks now, and he seems to be content. Although we are pleased overall, we have been disappointed in the communication with the staff. We have had many emails ignored and go unanswered and the food is ok but not wonderful. They have a menu that lists about 8 optional choices if you decide you don’t want the “special “, but those get old after a while. It would be nice if they rotated that optional menu every few months. Also the service is very slow in the dining room! I do recommend Preston Greens! Overall I would give it an A-

We chose TerraBella Indian Trail because of the bright cheery appearance. Clean, and no off putting smells. Observance of care shown to residents. Price changes quickly and without notice, so know what you will be facing upfront. Personal care cost are expensive depending on residents needs. Staff are very knowledgeable, ask lots of questions.

I rate categories 1 thru 6 all fives as for number 7 value for cost there was miscommunication of pricing on the type of living space that was offered to my mother after she was settled in. We would recommend this community to other families who may need a place for their loved ones

The amenities provided to a resident.. sheets, 2 sets of towels, toilet paper, trash bags for bathroom and kitchen. Room cleaned 1x weekly with sheets changed Full kitchen( refrigerator electric stove dish washer)and numerous cabinets. Bus service to doctors and ect places on Tuesday, Wednesday and Thursday. Weekly church service on Sunday and full beauty shop on Wednesday all day.