Cogir Senior Living

The consistency of caregiving is really a challenge. And it’s difficult to get a hold of the caregiving staff managers. Also, the food really needs to be upgraded. It’s a shame because it’s such a gorgeous place and location.

They were very slow on following up with original promises before admission. Two months later her blinds were finally repaired and her cable tv hooked up and her flower box installed. Also mix ups with billing several times. Over charging. Her room wasn't repainted as promised either. Just some spotty touch ups that were obvious. Porches were finally cleaned of dirt and cobwebs after several requests by all three daughters. I like the facility and I think the staff is trying and kind but they need more maintenance employees. Mom for the most part doesn't enjoy the food. Nice facility and good activities. I did not appreciate the unethical and persistent Physical Therapist. She demanded I give mom permission to start PT as her POA and that I had to sign documents or she couldn't have it! That's not legal as long as she can speak for herself and it's a dr ordered therapy anyway. Not impressed! Mom is making friends there and attending church and activities and that is really good for a natural introvert. I think she feels safe there however I don't know if anyone checks to see the house doors are locked at night.

The memory care staff is excellent. Activities, yes they do have them. Memory care has good food and dining in the the memory care room. They did raise the rent in Sept. After they said it would be a while until they would raise it - I was not very happy about that.

The building was too big and the hallways too confusing for my mom. She would get lost often. Her room was too far away from the dining room and the activities so she stayed in her room too much. There weren't enough eye balls on her - she would go all day sometimes without seeing anyone. The staff was nice but they seemed stretched too thin and couldn't provide the care and attention I hoped for.

Lots of employee change over and corporate takeover caused some lack of communication and less than best experience. That location could work for someone who prefers being a part of a smaller community.

Food is not good. Service is very slow, portions are extremely small , choices are minimal and quality is very average. We take meals from home at least 2 times weekly.

People are nice. Staff are friendly. Food is great. Not enough activities. You are truly left on your own as this is Independent Living. No one checks on you so my dad spends a lot of time in his room alone. He has some friends that he goes on walks with, but nothing meaningful.

The staff changed more than I wish. My husband needed more care so it was always hard getting two who could help clean him up or shower. I am guessing they don't pay staff what they are worth! The food was pretty good most of the time. They have a new chef now . They needed more help a lot of the time. David couldn't really participate in activities. It was expensive and his care went up$[removed] a month and his care was not better than before. All in all I am glad he was only there 5 months. We loved several of the workers and formed somewhat of a bond. I am sure others will have a different evaluation but our experience was ok but not always really good.

We were originally shown the least expensive unit, which we decided was too small. We upgraded to the next level which was at least $[removed] more expensive because we were told it included food and housekeeping. Found out later that food wasn't included. After move in we were told that housekeeping wasn't included either. My dad has a beautiful apartment as it was recently completely remodeled, and he CAN cook for himself. We were just disappointed in conflicting and non-transparent information.

The care staff overall was good and caring. The leadership was good at selling to get you in but feel short once Mom was there awhile. The cost is outrageous and seems to fund corporate vs the local car givers. Just my impression. At the end of the day. It was a good fit for my mom for her end of life experience

The apartment and food were great, rate a 5! What staff that was there was good, but way understaffed. Quite a risk for the residents that required that level of care. One of my brothers meds was out of stock for over a week before they realized it. Could have been dangerous. UNDERSTAFFED for sure.

It is a wonderful, lovely place with wonderful, caring staff. Plenty of activities. All inclusive which is great. My one issue is that the food isn't completely what it should be. Just mostly too much ultra processed food but we're working on it! It is less expensive than some other all-inclusive places and they are able to provide more assistance and care than some similar places.

Staff and facilities are wonderful. Meals are served slow, cold, and they run out of food. Transportation to Dr appointments has been a great disappointment. Shuttle is a very bumpy ride which has caused back issues to increase and left constant back pain.

Management has been chaotic since we've been here. It makes us feel insecure. Rent has been raised but amenities have fallen off. The food is good and housekeeping is good.

They are short handed, they don't have enough care givers.

The apartments are really nice! The food is good and most of the staff are friendly. Cleanliness is a little inconsistent and it seems they are a bit understaffed at times.

They have very good staff. Basic activities. Good value. Nice apts. Nearby Fred Meyers. Van for Dr's apps, shopping, excursions, etc. The price stands out.

My mother was going downhill fast and I felt she needed much more care and quicker responses from the staff. For instance, if she needed to go to the bathroom, she could wait up to 15 to 30 minutes to get assistance. The staff felt that they needed more people. They were all lovely people and they adored my mother.

[name removed] experience was positive for the first six or seven months of her time there. Because atrium village was undergoing new management, care has decreased. She had Covid which I tested her for but they never checked in to give us updates on her health. they never cleaned her apartment which meant at the beginning of her illness and for at least 10 days no one cleaned her bathroom where she had an accident on day one. they said she was quarantined, but they left the used masks and gloves outside of her apartment for at least four or five days, they never retested her for Covid. I visit with other residence and they expressed displeasure with the services, or lack there of. They have not had a hairstylist or barber for at least three months. prior to medical appointments, the nursing staff would give us official updates and chart/information on her treatment plan and vitals. This is now scribbled on a piece of paper and there is a shortage of employees in the dining service, and nursing staff.

They're short staffed on med techs. All their upper management left at the same time. We left because they messed up my FIL's glaucoma eye drops so bad he had to have surgery. (They quit giving one of them completely). The food is ridiculous! They give 1/2 sandwiches and call it a meal. I wouldn't recommend until they get their act together.