Cogir Senior Living

Positive: staff is friendly, warm, compassionate, caring, responsive, attentive. Facility is clean and well managed. Mom's apartment is large, spacious, great light, inviting. Right now she is in independent and we are on the waiting list for assisted. It is taking longer than was originally presented to us for her to get into assisted. We are waiting for a two bedroom. There are lots of activities and festivities. Staff works hard to keep the place jumping! Wonderful happy hours, get togethers, games, puzzles, so much to do! Negative: food is so so. Not a lot of variety. Kitchen staff, that is the food servers, are a bit lackluster. Not as attentive as one would hope. Possible language barriers in the wait staff. We've only been there for four months and management has already turned over entirely. All three top-tier positions. There are new people there. That was a bit odd.

The Windham has been a good environment with a blend of care and freedom. The staff is prompt and friendly. Truly caring for their resident. I would recommend them to others who are searching for a place for their loved one.

This was a beautiful new facility. Everything was designed well. The AL units have their own washer/dryer in unit which is a big plus. The staff were very friendly, helpful and they seem to be well staffed. My only negative is if you have a resident in AL that needs a lot of help, it can get quite expensive. Their add-on fees are quite a bit.

Helpful. Caring. Flexible when needed

My daughter toured this facility for me as I am currently in North Carolina. She said it was very nice as was the staff. She said it appears to be an assisted living facility which is not what I'm looking for. Also, the cost was about 3X more than what I told "A Place for Mom" that I can afford.

The staff are all super friendly & the residents so welcoming. The dining room choices are great with lots of variety. The maintenance & housekeeping staff are right there when you need them. I only have praises for Cogir & would recommend it to any family or friend.

The meal servers are awesome - friendly, helpful, upbeat. The head cook here is horrible at meal planning, menu, and cooking. Meat is always dry and chewy. Chicken about 5 nights a week. The other cooks are OK but season food overly much. Apartments are nice and there is a lot of closet space. Management not good and seem uncaring of the residents. Many of the residents are friendly.

Everyone was very friendly. I liked the place and would consider it for Mom. But they only had studios available. Also the outdoor area, though surrounded by pine trees, could be decorated to be more inviting for walking etc.

[name removed], the representative was very helpful. She showed us a couple of rooms as well as dining area, arts and crafts. She was also very helpful in explaining cost. We’re stilll just a little nervous about price.

The place was very nice. The apartment that was coming available we weren’t able to see as the resident was still there. We wanted a studio apartment and we saw a one bedroom the only difference was that the one bedroom had a wall separating it from the living space so it was very large very nice. All the residents seemed happy. The only problem was the place had an odor they need airflow/freshener installed. When we got there it was a little chaotic a lot of people around the front desk. It does need a little updating.

The majority of the staff are very nice, of course with a few exceptions. We have found that some of the help is not very friendly, or accommodating. The food so far is ok. Her room was not clean when she arrived and has not been cleaned yet.

It is a reasonable price and a nice facility. Less expensive places were much less nice. Or "Hilton" looking facilitates were out of our price range. The staff is nice. I would recommend it.

Friendly staff, helpful when pushed. The overall decor was much more modern and updated. The memory care team seemed to be much more actively involved with the residents.

The level of attention at the beginning of the process was great. I do feel it has trailed off since my dad is now there. I would recommend to others. Better dining choices and options. And billing flexibility

My father loves the facility and employees. My sister said the rooms are clean. The only problem was the 12 month wait. I understand most of that is out of your hands, but we were scrambling towards the end since we were approaching a period of time my sister would have to make decisions regarding her relocation from GA to NC.

Everyone at Solista Grants community is professional and friendly. They have activities planned although there are some days where not much is going on.

I did a virtual tour so took a minute for the tech. It included follow up phone call so all my questions were immediately answered and very positive. We are very excited about Cogir of Westend.

[Name Removed] was very nice. The facility looks clean. I personally do not like it has carpet and the bathrooms are not very dated. Also I don’t know why all bathrooms have showers the 2 bedroom plan has 1 shower and 1 bath tub. Not very safe. Overall looks nice

Great people. Clean facilities. Billing is an issue. The amount shouldn't be changing almost on a daily basis. For example we met with the billing people on [date removed] and I was given a billing amount written out with detail of what was being charged. On [date removed] I was called and they were asking for an enterally different amount. I will pay what was detailed for me on the [date removed].

Everyone was responsive and sweet to our Mom. We were always greeted with a smile and welcomed by the front office staff. The med techs were knowledgeable and worked with Mom's hospice team to ensure she was palliated timely. The aides were friendly and gentle and kept her room clean and tidy. The Redwood Heights building could use some painting and the carpets need constant cleaning, but otherwise it was clean. The availability of food was good, but often Mom could not eat it because of what was being served and her illness. She never went to the dining room and did not do any of the activities so we cannot comment on those services.