Civitas Senior Living

I toured this community and it was pretty good. It was our second choice. The staff was very friendly. The facility looked good and clean. The activity room and dining area were both nice with lots of windows and felt roomy.

Cambridge Court is doing a great job of taking care of my loved one and the family is thankful for the services they provide. We picked this location because, they are in Mesquite, close to family and familiar to my loved one. Also, the staff worked diligently to get her placed quickly. We also really appreciated the doctors that would come see her there,since she was no longer willing to go to their offices

Our loved one was a previous resident here and the staff were great and the activities were great but they kept giving our loved one medicine they did not need and kept overriding us. So if it wasn't sure the medication issue this would of received 5 stars.

It is a BEAUTIFUL facility. It is only about 2.5 years old. It is in a very up and coming area. There is a very large park there and the schools are around there. He has a 3 bedroom apartment and he is able to watch the baseball games, watch the kids play at tote school, etc. His apartment has 9 foot ceilings and feels so spacious. The residents have a stairway or ramp going up to the park and they can go walk around. We absolutely love the location. They have a big swimming pool that's in the inner court so everything is surrounded by the building. The facility has a very elegant feel to it and has a ton of natural lighting. We are very happy he is here, he loves it and feels at home. It is such a pleasure.

I think right now everyone is experiencing staff shortages so be prepared for that. Stone Creek is doing the best they can to accommodate for those challenges. An important question to ask is Can a residence age in place there. This is really important regardless how they are coming into a community. They want to find a place where they don't have to move twice.

The Grandview of Chisholm Trail has been a wonderful place for my mom to live. She is loved, cared for, and made to feel very special. During times when she has struggled with her health, the staff made sure that she was well cared for and safe. The Manager and staff are always communicating with me in such a positive and professional way. The Activities Director keeps everyone engaged, laughing, and finding joy in their latter years. The Wellness Director and her staff make sure that Mom’s health is attended to in a kind way. Mom is very happy and content here, and that brings me comfort.

Overall it has been a good experience. They genuinely seem to care, and have the residents best interest at heart.

Arabella of Red Oak is a wonderful place. It is expensive but all of the services that are offered are really good. Our loved one says the meals are really good. They seemed to have some fun activities going on all the time throughout the week. He seems to be really happy here at Arabella of Red Oak.

This has been a great experience for us. The care the staff provides has been good and has made it a good place to be. The staff communication with the family has been good. There are three meals served a day and there are choices for the residents to choose from.

Our parents are living there somewhat independently but whatever our parents need the staff will do it for them. We really appreciate just how hard the staff worked to get our loved ones moved in and set up in a comfortable apartment - they have been so accommodating to our love ones needs and overall they have just been wonderful. They discontinued the activities for about a month when they had a covid outbreak, but they are starting to bring them back so we are excited to see what all our loved ones do. The meals could use a little more flavor, our loved ones say at times it is a little bland and it would be nice if here and there they would offer up some soda options. However the dining experience is fantastic, they always know what our loved one orders for breakfast and bring it her to promptly. We would absolutely recommend this community to other families.

The staff is very helpful to get my loved ones into the community, and I appreciate all they did to make it a quick transition for my loved ones. At first the communication with the staff was excellent; however, things have started to dwindle a bit. Once I was able to speak to the director about a situation, they moved quickly to resolve the situation.

Areas of improvement - we do understand the current activities director had be out for a medical emergency but all the activities that are currently listed for the residents are not happening and that was on reason we wanted our loved one here is because of the social life, so it is just unfortunately timing. Also the internet and television service - it has maybe worked a handful of days since our loved one has been there but we do believe they are working on that current situation. We do love that they have a tenant meeting, we love that it is all about the residents participating and engaging with one another. This gives them higher numbers and keeps information flowing between them and makes them feel heard.

The reason we chose Tech Ridge Oaks is because they have an outdoor walking trail, and my mom likes to walk. There's also a community patio where the residents can hang out when the weather is nice. My mom did have a fall, and they had to call EMS and transport her to the ER. But they called me and told me what was happening, which I appreciated. But overall it's a pretty nice place. They've been very helpful with the move and the financial side of things.

The aides and nurses were good. The management is a little on the weak side. There was more fried food that I would like to have served, and it would be nice to have less of this. The desserts were readily available at lunch and dinners. It would be helpful to have more Jell-O as an option for dessert as well. The intercom wasn't working when my loved ones first moved in, and the call buttons on the lanyards weren't all working during this move in time and my loved ones had to share one. The community is a little understaffed like a lot of business are nowadays. The rooms, openness of the community, and the hallways were all beautiful. The community has a monthly residents' meeting to get feedback.

We were very pleased with the community. The location was a little further from family and the type of unit available were the drawbacks for us.

Overall it has been a very good experience. The community is bright, new, and clean. The food is good. The community is welcoming. Some of the concerns we have had is because of the staffing issues. The Executive Director left, and the communication about this change has been poor with the residents and families. They have a café that is to be open five days a week, and it hasn't been open due to staffing issues and hasn't been opened consistently. The meal time staff can seem stressed out due to the staffing concerns in the dining room There were things promised in the beginning that hasn't materialized like they should have. Bridge is one of my loved one's favorite activities offered. There is an activities calendar provided and there seems to be several activities for the residents to choose from.

It's sufficient for my family member's needs. It's adequate, but I don't think it's the best around. I think the care needs to be improved on. They don't seem very giving to the residents.

Our family had an in person tour and it was a really good tour experience. We really liked the administration and executive director. This community was definitely potential for our loved one. It is very clean, new, aesthetically pleasing and the apartment rooms were big. They did some neat things to the rooms, they had ceiling fans, and pocket doors to help maximize space.

This was a good experience for us. It was in a good location. It had very nice apartments. The staff are friendly. They are prompt in resolving any concerns or answering any of the questions about our friend. There were a lot of activities available for the residents to choose from.