Civitas Senior Living

Our family had an in person tour and it was a very very nice facility, very friendly people but it boiled down to the price and it was just to expensive.

We did a virtual tour with them. They had mostly semi-private rooms in memory care. They did offer a few privates, but they rarely became available.

The facility itself is very clean, it is pretty brand new only about a year old and it's immaculate. All of the staff members are really good and friendly. The meals and dining are really good, and we do like the value for cost because it is all inclusive and we are not being nickle and dime for everything.

We loved this community it was super nice. The main reason we did not go here is because our loved one would have to isolate 14 days when she entered the facility and we would not have been able to visit her. The tour guide was very helpful and we got to talk to residents.

Make sure you visit at different times a day to see how things are being handled anywhere you are looking. This community does a good job and we are happy with them. I would recommend this community to others based on our experience.

The community is a good and nice place. There are a few kinks in the care, and caregivers. However, most of this addressed in a timely manor. Overall, it is a good place. The food looks appealing, and sometimes it arrives cold.

Really lovely property. The tough part is going to get my mother convinced to visit. I made a video and took lots of notes so we'll see. Everyone there was wonderful. Great tour! I even got to meet some of the residents of the cottages. So far, this seems to be the most likely place for mom and dad.

We were able to have an in person tour two separate times. The first time we really liked the community and thought it was going to be a good fit. However, when we came back for the second tour we changed our mind. Everything about the community is gorgeous, it is like a resort hotel. It does not have a warm welcoming feeling to it, it seemed like you just checked yourself in and then you were on your own. It felt a little cold and impersonal.

The community is neat and clean and the staff is very friendly. The food is really good and they have lots of activities for the residence to participate in. I would recommend this community to others based on my experience

The community is a solid place for your loved ones. The activities are geared towards less independent seniors and I would like to see more acitivites for mobile residentce. I would recommend this community to others.

In general, it's a nice place to be. Their turnover seems to be pretty rampant - they've gone through 2 to 3 general maintenance workers. That would be my only thing to keep in mind. They just need to get that settled and get the proper employees in place for residents to get the full benefit. I like their willingness to listen to the tenants. They seem to have fairly regular sessions to hear any resident concerns, which I think is good. They do extra little special things. For instance, for my loved one's birthday, they asked if she wanted a special birthday dinner. They try to do extra touches which is nice. The food has been okay, above average. Under the current Covid circumstances, they walk the food on a cart to each unit. My loved one is in the independent side, which is a system of induvial units that surround the facility. By the time the food gets there, it's pretty cold and needs to be reheated. That's no fault of theirs, I guess. There has also been some cook personnel turnover. But recently within the last week or so, they have a new cook who seems to be pretty darn good. Activities have been less than I would like to see, but again, that is likely due to Covid.

The community is a great place overall. My complaint is lack of communication. It's hard to get in touch with people, and messages do not seem to get to who they need to get to.

Our parents prefer to have their meals delivered to their rooms, but the community has allowed residents to come sit at the dining table for their meals. We would recommend this community to others.

The friendliness of the staff members are great, and they did offer a lot of activities. The rooms are very nice, and we think the food was great, however our loved ones sometimes did not like the food. For his birthday they did ask what he wanted to eat so they can prepare it for him.

I chose Valley View because it was very attractive looking and the staff members were very friendly on my initial visit. They do have various sizes of apartments, but my apartment size is ample. The location here is excellent, it is very close to the veterans hospital. I would definitely recommend to others.

Strange times. I wish I could give a legitimate review but I haven't been able to visit my mother and be in the facility since she moved there. I understand the need for Covid19 protocol but it just makes things tough.

Looks good. My second choice. [name removed] great to work with. Great menu. Activities look good, nice painting studio. It was a close choice. A little more expensive monthly.

They were really great . Generally, both of my parents were there for over three years and happy. Having both assisted living and memory care allowed them to be together for the day every day. The caregivers there were excellent, very very good. The food started out great but it deteriorated over time and became the conversation at each meal. My suggestion is don't put effort into the fancy meals, the residents really want home cooked comfort meals. They made very nice friends and the residents became a very close knit group. It was very close to my house. I really looked at every community in the area and we found this one to be outstanding.

Wonderful place, clean and bright, staff was very friendly.

Very clean; staff really friendly and helpful/ the courtyards were lovely. Lunch was fair, but the chocolate chip cookies were great. The residents we met were very happy and comfortable--several had been there since the first day it opened. One man was very disgruntled and unhappy--he had nothing good to say, but I think he'd have been just as unhappy if he lived in the Taj Mahal!