Civitas Senior Living

I like this community alot. The staff is very nice and caring. They have activities that are offered. They need to have a dietician to help with the needs of the meals for people with special requirements. I would recommend this community to others for good care.

The community is always looking clean with a fresh smell throughout the complex. Housekeeping is also always on top of making sure my mothers bathroom and bedroom remains clean. My loved one has had no complaints about the food and is enjoying her experience at Cambridge Court.

Made an appointment for Tuesday, Sept 20 at 3:30 pm. Toured extended care assisted living section. Rooms were of an ample size and in good condition. David Barnes was pleasant and informative, offering some valuable suggestions regarding our personal situation. The available space for group activities seemed crowded and cluttered as it is also the dining area for the residents on that floor. The location of this community is not as accessible for us as others that are closer in to the White Rock Lake area of Dallas. We will continue looking for a community with a better fit for Mom.

When you first pull up to Valley View Senior Living you don't get a feeling like this is going to be sad. To the contrary. When you walk in the front door you might think you are in a beautiful Apartment foyer. My mother is in the memory care wing now. The assisted living wing was not as pleasant for a couple of reasons but now she is content. The nurses and aides are just wonderful! I've watched them patiently feeding a person who cannot feed themselves. Gently guided people when they appear to be lost. I just cannot say enough about their kindness and patience. I think my mother is in the very best place for her. I know when I leave, each time, that I'm leaving her in Good hands. PS If you're wondering about the Assisted Living experience I will just say that it was a time when my mother was trying to adjust. The bad part is that her wedding ring disappeared and a ruby ring ..one week the center diamond was removed then the following week the ring too disappeared. I mentioned it to the manager and she told me I shouldn't have brought those items into the space anyway. I knew she was right but it stung anyway. By the way. As a caregiver for my mother for over 2 years I was in pretty awful shape myself. Then I heard there was a support group monthly upstairs at VV. I can't tell you how helpful this has been for me and I'm sure for others.

This community is taking great care of my dad. The staff is caring and helpful for all his needs. The food is very good and appealing for him. Activities are offered to him to be involved. This community comes highly recommended for other families.

My Aunt is very pleased with the great care that she is receiving with this community. The staff is excellent in eveyway possible to take care of her needs. They offer alot of activities that are keeping her busy. The food is outstanding and we tell everyone how good it wonderful it is for her. This community is highly recommend for the value and the care that is given.

The community is very clean and comfortable. The staff are very friendly and the community has a positive atmosphere. The communication can falter at times because of the turnover. Arabella was acquired by another firm and has been getting even better on improving care for the residents.

Overall everything is well. We are happy with all they of done for us. The community is well maintained, it looks great. The staff is helpful and kind. There are nice activities I enjoy. My father is in good hands at this community.

The transition for my Mother in law was very smooth and easy. She really loves her apartment and was even able to select her flooring, which made her even happier. Richard Mancha, the marketing specialist, has gone above and beyond to make sure her transition was smooth. Even to this day, he continues to check in on her to make sure she is doing fine. The staff are all really nice and treat her very well. She has met and made many new friends. Herself and others are not very happy with the food that is being served. She feels that people in kitchen are not able to cook the food correctly. She has attended a couple of the facilities' staff meetings with other residents and has voiced her opinion and suggestions.

It was a nice place. The people were friendly, and it was clean. I think everyone has their own individual issues no matter where you go. They worked with us as well as they could, for what they are able to do. I would give them an overall 4.

Brookdale is a nice, clean facility. The staff is also pleasant and they are very accommodating to people who have special requests. It is always clean and well maintained here. Everyone has such a postitive attitude here.

The executive director is not involved. I think the facility is beautiful. The people aren't that friendly however, there was a guy there that was really good but, he is not there anymore. I will base weather or not I keep my mom here on my observations going forward.

My mother-in-law doesn't like it at Cambridge Court but my father-in-law does. The staff was a little rude to her and I don't blame her. Their way of communication about my mother being incontinent was just not good. The facility itself is very nice and clean. I just wish they would have communicated to my mother-in-law more nicely.

They have been very nice. They have had some issues on being a new facility and getting started. Some of the food has not been great. That was my loved ones biggest complaint. Everything else has been really good. They are working to make it better. The communication with the staff has been good. It has been a positive experience so far. I would recommend Midtowne Assisted Living and Memory Care to anyone.

I moved my mother to Oyster Creek about a month ago, and I couldn't be happier. The peace of mind I now have with her not living in her home alone is priceless to me. I can trust she is being looked after, eating right and now having the opportunity to be around other people to socialize again. I was afraid that she wasn't going to like it, and be very unhappy; as she was initially very resistant to the move. Seeing how much more vibrant her life is now, and the fact that she tells me how glad she is that she did make the move, truly makes me feel blessed I found this wonderful community.

The staff at Oyster Creek is very friendly. I am a little annoyed with them right now for a couple of things though. They have lost some of my mothers clothes, and some others have been messed up in the laundry. My mother does not have a problem herself with the food, but I think that the chef needs to soften the food. So there are a few little things that are annoying me at the moment, but overall my mother seems to like it. It is a beautiful place and I really like it.

I met with David and he was very helpful. A studio apartment is $2600/per month and is all inclusive with the exception of cable tv and phone services. As my mom's needs become greater, so does the monthly cost, from approximately $300 - $600 additional fees each month. At this time there are no apartments available, but David gave me the option of holding a place for a fee of $1000 - $2000.

The staff are all very friendly here! Although my loved one does not participate in the activities, I see them happening regularly and other residents are engaged. I've heard feedback from my loved one that the care services could be improved. However, as far as price is concerned, they were comparable to the others and right there with them. We chose them because, when we were visiting, our loved one met with the staff, had lunch, and decided this was the one!

Absolutely beautiful there, but they were very, very pricey. Aside from that, the only reason we didn't move him here was because of the transportation issue. My dad is in dialysis. They say that they provide transportation to doctors appointments, but that is limited. Their van was not available every day and the guy left at 4:30 and my dad didn't go to dialysis until 3. In terms of food, they had a chef cook and they were pretty flexible on the food.

Everything that we have seen so far looks really great. They are friendly and helpful. They seem to be taking good care of our loved one. So far we have been very pleased with everything they are doing.