Civitas Senior Living

I placed my mother in Canterbury court assisted living on 22 February and she made a quick adjustment. The room is wonderful and the staff is very friendly and helpful. The activities are great for the people and they continue to keep the people active and engaged with each other. Mom danced at a Madagascar party. She hasn't danced in years! This was a joy to see. I can find nothing so far that we are unhappy about. This has been wonderful for us and we were assisted by a home for mom. I can only hope others can find such a good fit for there loved ones.

My father really likes it there. Facility is only about a year and half old. This is an assisted living facility but not a skilled nursing place. He gets around ok so it works out fine. The staff seems to really care about everyone there and are super friendly. They make sure that he comes down for every meal and if not, they go and check on him. It was fairly comparable in price with others in the area, but they don't charge extra to do his laundry and some things that other places would charge more for. I also found out that there is a non-refundable community fee just to get in. I found $2500. and also $2250. on some, but this facility was $1500. That being said they gave a break to my father because he is a veteran :-) only $750. My father unfortunately has cancer and is no longer being treated, so one thing that I also found out along the way is that you can get hospice set up ahead of time and they can take over the medical aspect (upon insurance approval). The facility and the hospice service/facility work together to make sure his health is monitored. When he lost balance and hit his head they let me know and between the two they took care of everything. Less stress on me and it wasn't me with him at the ER for once!

I've only visited a few times myself, but my Dad seems to like it here. It is a nice looking, clean community, and the staff all seem very friendly. It's "affordable" as far as assisted living costs go. Dad has also had good things to say about the food.

Food bar is the best for the value in town it comes out within 5 to 10 minutes. It is hot. It is colorful and it is excellent cooked by a chef on site.

I have been at this facility and have seen many changes-some good and so so good. Food quality continues to be problem-budget low so quality is sacrificed as in fish etc. Very please with the additions of [name removed] as our director. Hot water is finally acting like it should!!! Rent up 10% UGH!!!

What I think they could improve on at Double Creek is the food. I like that it is accessible from 7:00 am to 7:00 pm. I like the fact that the administrators seem to be available to the residents. My mom was in a different place and that wasn't the case.

What they could improve on would be the personality of the workers. Sometimes seem a lil agitated when I call to check on my Mom. There was an incident that happen with my Mom and I wasn't happy about it

Laundry room needs a rod to hang clothes. Also need a way to dispose of discarded furniture. unable to socialize because of the time used to prepare my house for sale. Staging took place today, so the effort should be complete next week.

Staff was friendly and attentive to her needs. Facility was clean, many choices at meal time and front desk was very helpful.

I can't rate the care services - my loved one is still fully independent. The service in the dining room can be can be disorganized; menu has improved recently after residents complained. Value for the money - is definitely expensive and increased over 10% from last year's rate. Yes, I would recommend this community to other families based on the experience we have had so far.

The facility is good. The PT and OT people are wonderful-best she has ever had. The care givers are kind and attentive. There is an issue of lack of caregiver staffing at times. (Probably an issue at every assisted living community). The food is very good. They deliver the food to her room because she does not want to go to the dining room. Tech Ridge is a lovely, clean and cheerful place with good management and good communication. I am the Power of Attorney for the resident.

Without a gym or a pool the rates are affordable. So the money can be spent on quality care of the overall facility. However it really needs an outside update. Like painting and landscaping. Bathrooms could use a little updating like the vanities but they have newer refrigerator and microwaves . Cleaning picks up trash everyday. Cleans once a week and laundry once a week. Studios are small but great for 1 person. The other 1 bedroom isn't much bigger but has a little dining area.

They were the only ones who would take my dad, who needed lots of assistance transferring.

I have peace of mind with my mom at this facility. She seems to be involved. Her attitude concerning the facility is good even though it's not home.

Staff was friendly and caring but they seemed to be short handed. Seemed like a lot of turn over. Activities for memory care were good at first but towards the end of the year they became non-existant.

They stuck out over other places because of the responsiveness, comprehensive care for set monthly fee, flexibility in working with supplemental care givers and hospice, affordable price, quick move in. Very friendly, kind, thoughtful.

If we had waited longer, I don't think we could have done it alone . The people are very friendly. Everyone speaks to everyone. The food is surprisingly good. The daily menu is extensive. There is often a wait to get your food. They need more waitresses. All of the help are very friendly. There are many activities for women, not so many for men. The apartments are beautiful and well appointed. Everything is new.

I'm a very outgoing person and enjoyed my neighbors and staff. I was invited to be an ambassador host and got involved with many activities. It's a good place to live when you need to make changes as we age. The apartments are nice and they offer up to 3 bedrooms plus covered or one car garage for a fee which is a benefit. Activities are nice as in house and outings. We have a pool area which is nice but, would prefer a heated pool for longer use which is recommended for seniors health benefits. They have a small area with raised garden beds which you can sign up for the garden lovers. A small dog park to let your pet run off leash.

They are responsive. I do feel like medicine management was an area that we really struggled with. It has gotten better. Also, there's a large turnover of care takers. I don't feel like this is just specific to Long Creek, but do believe for the money we pay that this is an area that should be able to be prioritized. The place is very nice. Both residents and support people are kind and helpful. I do feel that my loved one is well taken care of. Communication is strong and there is a willingness to listen.

If you have very low expectations of activities (crafts, in residence) and understand supply chain constraints on dining everything will be fine.