Civitas Senior Living

I've lived at Ledgestone only two weeks so it's too early to go into detail about it. I don't know anything about the Care Services because I am independent. The food is okay but it has to come from another building that has a kitchen. It would be nice if you could get a hamburger if the main entrees did not appeal. The apartments are very nice with washer, dryer, dishwasher, and disposal in each apartment. Maintenance has been willing and able to do minor things without having to wait for days. Mondays, Wednesdays, and Fridays are the doctor appointment days and it hasn't been a problem getting into Austin. There are lots of in-house activities and a nice pool. This is the third senior living residence I have lived in, and as of now I think it's the best. I live in a one-bedroom apartment. There are always quirks, and what one person likes, another might not. But this is fine--so far.

Mom is still adjusting to living at Ledgestone. The staff are wonderful. They are personable and we like them. They do offer daily activities and the food is ok. This is a brand new community and they are still working out a few things. She has a nice room with a large closet which is perfect for her. We like that this community offers a pool in the independent living area and it is located close to family. I would recommend this community.

Arabella of Longview Assisted Living & Memory Care- Longview was a very nice community to tour. The people there were all very friendly and welcoming. The place was clean and it was a good experience, but it was not what we were looking for.

We really liked this community when we visited. We were going to choose this community until we found a place that we felt would work better for mom. They were very nice and understanding when we advised them we had found another place. This community is clean and they do offer a variety of activities.

This is an outstanding community and we are happy that the staff is really good to my mom. She is always pleased with the meals that are served. The activities are very helpful and she is happy to be able to participate. The community feels new and we are happy to recommend this community to other families for good care and value for a loved one.

My husband and I have lived here since April 2016 and we LOVE it! Lots for the money! New apartment in various sizes with choices of services. We feel safe, secure and comfortable.

The facility is beautiful. It is always clean and functional. Mom is in a semi-private room in the memory care section. The caregivers are all wonderful. Mom still wants to go home but, she wanted to go home when was in the home she had lived in for the past twenty years. Mom is an introvert and she needs to be encouraged more to join in activities. Overall I am very happy with her placement. I would recommend Cambridge Court to anyone needing memory care.

Midtowne is a great facility. The staff are friendly and very helpful. The facility is very clean and decorated very stylishly. The hallways are wide enough for wheelchairs. The rooms are a good size and they offer nice amenities in the apartments. The nursing staff are attentive and friendly. The meals are good and they serve a variety of options at each meal. Activities are fun. it is nice to have doctors come to the facility for appointments. Great location. Facility participates in local activities with the schools and churches.

We like the place, it's lovely. It's clean, and the staff is friendly, the activity level is fabulous. They enjoy the food, though it isn't always served in a timely manor. They are still a new place, and they are trying to staff up. There have been a few growing pains. There have been medication mix ups. I think they grew faster than they could staff. All in all though it's a good place so far.

I think they do a very good job overall at Midtowne Assisted Living! The staff here is friendly and professional, and they do a great job looking after the people who live here. The facility itself is brand new, and they do a great job keeping things looking clean and well kept. I toured quite a few options in the area while I was looking for senior care, and this place really stood out to me as one of the best!

I placed my mother in Canterbury court assisted living on 22 February and she made a quick adjustment. The room is wonderful and the staff is very friendly and helpful. The activities are great for the people and they continue to keep the people active and engaged with each other. Mom danced at a Madagascar party. She hasn't danced in years! This was a joy to see. I can find nothing so far that we are unhappy about. This has been wonderful for us and we were assisted by a home for mom. I can only hope others can find such a good fit for there loved ones.

My father really likes it there. Facility is only about a year and half old. This is an assisted living facility but not a skilled nursing place. He gets around ok so it works out fine. The staff seems to really care about everyone there and are super friendly. They make sure that he comes down for every meal and if not, they go and check on him. It was fairly comparable in price with others in the area, but they don't charge extra to do his laundry and some things that other places would charge more for. I also found out that there is a non-refundable community fee just to get in. I found $2500. and also $2250. on some, but this facility was $1500. That being said they gave a break to my father because he is a veteran :-) only $750. My father unfortunately has cancer and is no longer being treated, so one thing that I also found out along the way is that you can get hospice set up ahead of time and they can take over the medical aspect (upon insurance approval). The facility and the hospice service/facility work together to make sure his health is monitored. When he lost balance and hit his head they let me know and between the two they took care of everything. Less stress on me and it wasn't me with him at the ER for once!

I've only visited a few times myself, but my Dad seems to like it here. It is a nice looking, clean community, and the staff all seem very friendly. It's "affordable" as far as assisted living costs go. Dad has also had good things to say about the food.

The reason for the overall experience being at 4. Please keep in mind. These residents are having a very major change in their life their home, everything they know is gone at one of the most vulnerable time of their life. Having a welcoming committee, a group assigned to new residence to welcome them to get them engaged and to help them through this transition. This is something that would take several weeks not only is it good for the new resident but other residents helping someone gives them a sense of purpose as well. Although there are plenty of activities, new residence have a hard time joining in as established residence are cliquish and non-welcoming not just to us personally, but have observed on many occasions. A lot of people lonely, trying to engage and being turned away. This is not meant to be a complaint just a suggestion to help future residence. I realize some residents make it difficult no matter how much you try to help them and that can be quite a challenge as well. Please just try to keep in mind. This is a very hard life change for each of them. Your staff is wonderful, very helpful and accommodating. Anytime we've asked for something they worked very hard to be helpful and this is much appreciated. They were very patient and kind. They should all be recognized for their efforts. I apologize for not remembering the name of the woman who runs the bistro, but I would like to send a shout out to her as is amazing to all the residence, as well as really taking time to get to know them as individuals their likes their dislikes, their family members, etc.. [name removed] was our first contact with you all and extremely friendly knowledgeable and always available anytime I needed anything. She helped me make this process for my mother so much easier it's people like her that get us through the more difficult decisions. Thank you so much [name removed] . Top-notch cleanliness everything was always at peak condition. Financially, this had to be the best residence for your money . Wonderful amenities would recommend this place to anyone needing a retirement center.

No complaints that would be a deal breaker. Staff turnover, including the Executive Director is constant. Medication administration is excellent. Housekeeping in the apartment needed to be closely monitored, particularly laundry service. However, overall a good facility with attentive staff.

Food bar is the best for the value in town it comes out within 5 to 10 minutes. It is hot. It is colorful and it is excellent cooked by a chef on site.

I have been at this facility and have seen many changes-some good and so so good. Food quality continues to be problem-budget low so quality is sacrificed as in fish etc. Very please with the additions of [name removed] as our director. Hot water is finally acting like it should!!! Rent up 10% UGH!!!

What I think they could improve on at Double Creek is the food. I like that it is accessible from 7:00 am to 7:00 pm. I like the fact that the administrators seem to be available to the residents. My mom was in a different place and that wasn't the case.

What they could improve on would be the personality of the workers. Sometimes seem a lil agitated when I call to check on my Mom. There was an incident that happen with my Mom and I wasn't happy about it

Laundry room needs a rod to hang clothes. Also need a way to dispose of discarded furniture. unable to socialize because of the time used to prepare my house for sale. Staging took place today, so the effort should be complete next week.