Civitas Senior Living

I am very happy with this community. I like the staff a lot. They are responsive and know my name. They keep an eye on my loved ones for me. The communication is good. All the residents are vaccinated and are able to go back to the dining room for food. I felt comfortable with my parents here during the pandemic.

The community is very open with lots of windows. It felt homier than other facilities. I would recommend this community to others. The communication between the staff and the family is very good.

The friendliness of the staff members are very good and they are extremely attentive to things. The food is really good, the service is great and you can even give the chef you favorites recipes for them to make. We think the price is incredibly reasonable.

Our loved ones were first in independent living and that was great, the employees that worked with our loved ones were wonderful. However, the care services on the assisted living side we had some issues with. They were giving our father wrong medicine for a month, and our mother takes the same medicine everyday in the morning and at night with 12 hours in between. They were giving her the medicine within 5-7 hours so it was making her dizzy and foggy headed. The biggest problem with the assisted living is communication between the staff, they are not all on the same page and the director is not able to communicate with us either. It is just not managed well.

It has been a great experience for my dad. He is really enjoying it here. The community responds well to needs of the residents and families.

The staff is extremely friendly and helpful and we have had a good experience so far. I would recommend them.

All the people that work here are incredibly caring, compassionate, and kind. They go above and beyond for the residents and families. They work individually with the residents.

Arabella is a brand new independent living, assisted living and memory care community. The second you walk in their doors it smells amazing. The residents looked like they were having so much fun and the staff was very engaging. They have a lot of high end finishes and is a place I would be proud to bring my mom to.

I work for a third party. Residents are always happy and say wonderful things about the Hamptons. They are always out doing activities or visiting with one another in each other's apartments.

Beautiful community!! Great caring staff. Food is delicious. Residents always having great fun and happy!!

The staff at the community really are awesome, I know my parents are being well taken care of and it helps me sleep at night. We do believe they are trying the best that they can, but due to covid the food is being delivered to their rooms so sometimes it is not on time or it is cold. However, even with covid they are still doing small group exercises which social distancing and bingo. We absolutely feel that we are getting our money's worth, the value is spot on.

I had my mom move here several months ago. It has been the best decision. The Grandview property is beautiful, clean, and well cared for. The staff is perfect. My mom is well known because the people who work here genuinely care for her and all the residents. Even support staff—maintenance man knows her, calls her by name, and one of her favorite persons is the precious lady who cleans! She comes to clean but sits and visits with mom, which she thoroughly enjoys. She receives constant attention. The activities keep her attention; she enjoys staying involved. If it’s movies or flower arranging, exercise class or happy hour, she is certain to attend because she feels the warmth and love. The meals are really good! Mom is eating more here than she has in the past couple years. Mom is cared for and knows it. I feel she is safe sound and secure!

Very nice and cozy. Great location with large park right across the street.

Very nice facility - [name removed] was very informative and helpful. Preferred unit would be the one with the kitchenette.

This community has been great, they have a ton of activities for the residents to participate in. They can take small day trips, they can play bingo and other board games. There is always arts and crafts and a game room with pool tables. They provide our loved ones a couple meals a day, and they also have house keeping.

I would go there in a heartbeat. You can't get that service for the money in my part of the country. I am so blessed my loved one is in this community. The staff take such good care of my loved one. They take care of any requests I have for my loved one. They are phenomenal!

The community encourages the residents to come out of their apartments and socialize. If the staff doesn't see a specific resident in the morning. The staff will check on the resident. Stone Creek is a great place, it is like a hotel. The rooms are very nice. The residents are happy. The staff has been there for awhile and contacts the families weekly and sometimes daily update them on their loved one. They keep track of each activity the residents are doing and report to the families. They have personal pictures of the activity of your loved one. This comforting to have that communication. There was a time that the van driver noticed that my loved one didn't look like herself. Turnsout my loved one's had low blood pressure, and the staff was able to continue checking on my loved one. They even went and helped her contact her doctor that day.

We tried several assisted care facilities in the AUSTIN area before a friend of my Sisters recommended this Ledgestone property. We can finally sleep at night knowing our Mother is truly being cared for properly. The staff is professional and courteous and the property is beautiful. Our Mother is happy and comfortable and we are at peace knowing that she is finishing a fine life in the care of these fine and caring people.

I really like the administration that is in charge. They are proactive in communicating with me about my loved one. They want me to stay involved with my loved one's both the current care and the preventive care of my loved one.

We chose Elk Creek Assisted Living because it was recommended to us, it is convenient for the family, and when when walked in it just felt right to us. She is in a single room without a kitchenette and it is just the right size for her. I have seen what they prepare before COVID and I have eaten here a couple times and I thought it was good. I was impressed because when COVID came along they were one of the first facilities to lock down. They have also been very good with communication during everything going on and proactive. We have been very happy with our experience here.