Civitas Senior Living

We had a very positive tour with Harvest of Roanoke, I think it is the best of the best.

MY NEW HOME = in over 80 years, one of the best decisions I have ever made = my Family and my Executors are VERY happy my decisions and choice of location! Bottom line, I love my new home and especially how stress free my life has become! And, when I independently go out wearing my name tag, I tell those who ask, living here can only get better with the amenities, activities, food and services provided.

This is a new beautiful facility with a friendly, wonderful staff. My Mom and step Dad live in the assisted living side and they are well taken care of. They eat 3 good meals and have a beautiful apartment. There are lots of activities planned but they like their private time so are happy doing their own things. The nursing staff, housekeeping, and management staff are excellent.

Gorgeous property! The cottages are only for memory care and the rest of the property is independent living. A little more expensive when you consider all the add-ons but a lot of activities and perks. Good location. Not too far from Firewheel Town Center. Quite a distance from the main VA hospital but not the Garland VA.

Very nice, but very expensive and almost full, like 1-2 rooms left. So they don’t have any specials going on or will work on price. The MC is on nicer side but currently at 50% and all very progressed in disease

They made the move in processes very easy, the food is much better. The staff is very caring, and they have a lot of activities. The staff are very easy to work with, our only negative would be that they are at times understaffed.

The staff wants the family to be comfortable and made the transition very easy. Communication is good between the staff and our family, They keep us well informed and up to date. The community is very neat and clean and the staff is very friendly. I would recommend this community to others based on my experience.

You should feel secure that your loved ones are being looked after there. Prior to COVID the food was excellent when we ate there with our loved ones. I don't know anything that I would change about the community. The friendliness is one of the things that is from the Director down to the care givers is amazing!

Very clean. Responsible design of facility. Decently sized apartments. Informative. Affordable. Local and near Mom’s specialists.

I would recommend this community to others. This community has out perfect for my loved one and for the price. The communication between the staff and our family is good, They keep us well informed. I would recommend this community to others

I am very happy with this community. I like the staff a lot. They are responsive and know my name. They keep an eye on my loved ones for me. The communication is good. All the residents are vaccinated and are able to go back to the dining room for food. I felt comfortable with my parents here during the pandemic.

The community is very open with lots of windows. It felt homier than other facilities. I would recommend this community to others. The communication between the staff and the family is very good.

The friendliness of the staff members are very good and they are extremely attentive to things. The food is really good, the service is great and you can even give the chef you favorites recipes for them to make. We think the price is incredibly reasonable.

Our loved ones were first in independent living and that was great, the employees that worked with our loved ones were wonderful. However, the care services on the assisted living side we had some issues with. They were giving our father wrong medicine for a month, and our mother takes the same medicine everyday in the morning and at night with 12 hours in between. They were giving her the medicine within 5-7 hours so it was making her dizzy and foggy headed. The biggest problem with the assisted living is communication between the staff, they are not all on the same page and the director is not able to communicate with us either. It is just not managed well.

It has been a great experience for my dad. He is really enjoying it here. The community responds well to needs of the residents and families.

The staff is extremely friendly and helpful and we have had a good experience so far. I would recommend them.

All the people that work here are incredibly caring, compassionate, and kind. They go above and beyond for the residents and families. They work individually with the residents.

Arabella is a brand new independent living, assisted living and memory care community. The second you walk in their doors it smells amazing. The residents looked like they were having so much fun and the staff was very engaging. They have a lot of high end finishes and is a place I would be proud to bring my mom to.

I work for a third party. Residents are always happy and say wonderful things about the Hamptons. They are always out doing activities or visiting with one another in each other's apartments.