8.5
Review Score
2940 Mill Run Road South, Huntsville, AL 35763
It's a small place. You trade in abundant square footage and a variety of activities for the comfort of a great staff to resident ratio. It really feels intimate and personal. You get to know everyone very...
The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...
16 Lilac Ave, Fox Lake, IL 60020
They are attentive and understanding of my mother's changing needs. Everyone including director, business manager, nurses, caregivers have been open to my questions, comments, and requests. The facility is...
The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...
423 Covington Avenue, Thomasville, GA 31792
The staff is very helpful and busy. Sometimes it takes a while to get a response. My father and stepmother have adjusted well and have high praise for the staff and the facility. They enjoy the activities...
'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...
9900 Walther Blvd, Parkville, MD 21234
I wish I had known about it for my parents. It has a feeling of being a 'home' rather than a facility. Individual bedroom with shower/toilet. All ground level . Each cottage has its own kitchen. Center of...
The Cottages of Perry Hall – A Charter Senior Living Community is an assisted living and memory care community with a total of 64 individual apartments. As the management company for The Cottages of Perry Hall, Charter Senior Living will be responsible for day-to-day operations and all related...
105 Sunrise Cir, Franklin, TN 37067
The staff are very attentive and genuinely care. It is small enough that every resident gets a high level of care. It is bright and clean and the mood is always positive.
Nestled in the outskirts of Cool Springs, Charter Senior Living of Franklin Residents enjoy 24-hour assistance with day-to-day tasks in a setting that fosters independence. We recognize that a person's optimum health and well being are the result of caring for the whole person - physically,...
1201 Hartman Ln, Shiloh, IL 62221
We like that the facility is on one level and easy to access the main room for eating and activities. Yes, we would recommend this community to other families, but the facility is best for those that are...
You or your loved one will find a comfortable, homelike atmosphere at Cedar Creek of Shiloh in Shiloh, IL, a Cedarhurst Senior Living community.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always...
4132 Longhill Rd, Williamsburg, VA 23188
Dominion Village of Williamsburg transitioned into a memory care facility as my mom became a resident in 2024. She receives a high level of care, participates in weekly activities, and enjoys the off-site...
Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...
1373 D'Adrian Professional Park, Godfrey, IL 62035
What we like the most about Charter Senior Living is that it is close to family and other friends. The community is also pretty and yes, we would recommend the community to other families.
At Cedar Creek of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate amenities,...
220 Conant St, Danvers, MA 01923
Everyone is very accommodating. They all seem to take an interest in their guests. Facility is clean and has a nice feel to it, not stuffy. Overall a nice place for your loved ones.
The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...
3701 W 183rd St, Hazel Crest, IL 60429
What we like the most about Charter Senior Living is the care and respect that was shown to our Dad and our family was wonderful. Dad was only there for 6 days, but we went there daily and the staff always...
Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...
6012 Magnolia Beach Rd, Panama City Beach, FL 32408
They are GREAT!! Facility/staff communicate with family. Keep family posted on how their family members is doing. Welcome family members to participate in activities.
Charter Senior Living of Panama City Beach is an independent, assisted living and memory care community. Whether it is the independent living villas; the roomy assisted living apartments; or the specialized Legacy memory care neighborhood, Charter Senior Living of Panama City Beach provides a...
330 Amity Road, Woodbridge, CT 06525
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities...
Brookdale Woodbridge is an assisted living and memory care community in the upscale community of Woodbridge, Connecticut. Woodbridge is a historic city with a strong sense of heritage and is home to many of the faculty at nearby Yale University. As one of the wealthiest towns in the country,...
2900 Westside Dr NW, Cleveland, TN 37312
5 on all categories. We couldn't be more pleased! The caregivers are so sweet and considerate, there are a multitude of activities (though my MIL doesn't participate in many yet), & many activities involve...
Located near Interstate 75, Morningside of Cleveland is a community of neighbors, each with a lifetime of experiences to share. It is more than a place to live it is a place for living! We offer all the comforts of home combined with individualized assistance. Our Healthy Generation philosophy is...
12780 Kenwood Lane, Fort Myers, FL 33907
I have lived here over a year and found the staff and residents to be friendly. I have made several close friends and the staff is always willing to stop and talk to you or wave if they are busy. One has...
At Springwood Court, we have an abundance of ways to make your life here enjoyable, including — but not limited to -beautifully landscaped courtyard and gardens, fine cuisine and activities & social groups. Our assisted living offers tastefully appointed apartment-style living, attractive...
1840 Reisterstown Rd, Pikesville, MD 21208
They are kind and engaging with my mother. They just renovated the facility. I would recommend them. They are helpful with the residents, they take them different places. They have activities for the...
With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...
1023 S Cedar Rd, New Lenox, IL 60451
The facility is very home-like and inviting, much more than others we toured or did a trial run at. The staff is incredible, very responsive and personable!
The Cottages of New Lenox is an assisted living and memory care community located in New Lenox, IL, in Will County. The community has been specially created to resemble the type of family home where most residents will have lived all of their lives, helping them to adapt to this next stage of...
445 Middle Bridge Rd W, Bowling Green, KY 42103
The facility is top-notch and cream of the crop. I didn't appreciate it, as it was my first experience, but since my Mom was moved to a Medicade assisted facility, I have to say, Charter was amazing. The...
Charter Senior Living's Mission Statement is, "To Enhance the Human Spirit" and they live by that mantra. Their Bowling Green location offers independent and assisted living options, all on the ground floor, with private patios, exterior entrances and has a total of 129 individual apartments. The...
1125 N Edge Trail, Verona, WI 53593
The food gets a lower rating because, at first it was amazing, however, within a month or so, they lost one of their cooks and it never regained its quality. Care a little low because there were a couple of...
Cedarhurst of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support needed.The...
1001 Southwest 62nd Boulevard, Gainesville, FL 32607
The staff/ administration very helpful. When I needed assistance with a wheelchair, monitoring her snacking, washing a blanket when it was not her scheduled day they were there.
Full Days, Full HeartsLife is lived to the fullest here. In fact, each day brings a brand new list of activities that add to life’s richness in some way, with dementia-friendly activities chosen for our memory care residents. Each day also brings time spent with a community of seniors who are...
568 N. Pine Rd., Bay City, MI 48708
Mom is getting great care. Staff is friendly and manager as well as nurse is very engaging and really do care. Mom’s only complaint is that she doesn’t like the food. She is a picky eater so I am sure it is...
Experience our difference the moment you step foot into our one-of-a-kind Assisted Living community. You’ll be greeted by our professional staff who are ready to listen to you and learn all about your wants, needs – and stories! You’ll see residents smiling, laughing and participating in...
5601 Burke Rd, Madison, WI 53718
It worked out well for my mom and I'm glad I found a place quickly to move her out of the other assisted living facility she was in. Very good communication with the staff. The girl i was dealing with went...
Cedarhurst of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...
10222 Lapeer Rd., Davison, MI 48423
They had OT and PT on site and cone get the resident from room. Can choose to use a Dr. that comes to facility, which is helpful. Lots of activities outside of just day to day, such as Mother's Day and...
Experience our difference the moment you step foot into our one-of-a-kind Assisted Living and Memory Care community. You’ll be greeted by our professional staff who are ready to listen to you and learn all about your wants, needs – and stories! You’ll see residents smiling, laughing and...
291 Federal Rd, Brookfield, CT 06804
A Big 5 on all. What I like most about the community is the great staff, they are very caring and treat you like family. They always make it feel like being at home. I would 1000% percent recommend it to...
Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....
197 Indian River Road, Orange, CT 06477
I would tell them that it's a beautiful facility, staff seems to be very caring and attentive, safety measures are in place, the cost is reasonable compared to others we'd visited. Mom seems happy. We picked...
207 Uffelman Dr, Clarksville, TN 37043
The staff is the best ...they genuinely care about their tenants. My mom was well taken care of. They would go beyond what they were paid to do. She didn't take part in many of the activities but when I...
Walking Horse Meadows is a charming senior living community located in Clarksville, a bustling town in the middle of the state, 40 miles northwest of Nashville. We offer assisted living and memory / Alzheimer's care. Step inside our doors, and discover fine southern living, where excellent care...
Review Score
1,927 reviewsOut of 10
5 star
56%
4 star
26%
3 star
9%
2 star
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1 star
7%
A Place for Mom has scored Charter Senior Living with 8.5 out of 10 using our proprietary review score based on 537 reviews in the last 2 years. Over all time, Charter Senior Living has 1,927 reviews with an average "overall experience" of 4.2 out of 5.
Have never been treated so poorly. Is this place seriously a business? They spoke to us as if we were speaking English for the first time. You know that voice where everything said is making you want to run the other way. During our tour there were noticeable live roach bugs as well as some in their artwork. The staff on the second floor where residents have help with daily activities seemed very over worked due to numerous residents in wheelchairs. [removed] Either way they don't have the proper equipment to aid these people and you can tell its overwhelming. You all need help on more then one level.
0.5
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Charter Senior Living of Chattanooga in Chattanooga, TN
2.8
(15 reviews)
If you want a place for your loved one that drags them out of the bed at 5 am to get dressed for breakfast and sit in the hallway until 8 am when breakfast comes. That is if it isn't late because the chef is late every other day. If you want somewhere that your loved one is given medication and insulin injections by a staff member that is not certified in anyway except for a medical terminology course taught by the head nurse for 2 hours. If you want your loved one to be double diapered by the staff for their benefit. If you don't mind that your loved one is medicated at supper time and then one hour later they are given their night time medication. [removed]. [removed] 0 stars.
0.5
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Charter Senior Living of Chattanooga in Chattanooga, TN
2.8
(15 reviews)
The memory care residents sat all day doing nothing. There were no activities or social outings. The bathrooms never got cleaned. There was feces and urine on the bathroom walls, toilets, sinks, floors, and the carpets were all stained. The residents did not get enough to eat. Soup and salad for dinner is not enough.
0.5
0.5
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0.5
The Cottages of New Lenox in New Lenox, IL
3.8
(40 reviews)
I wouldn't even let my dog stay at this place. If that is the way the staff treats humans I would hate to see how they would treat a dog. The night staff is rude to their residents. I have even hear staff screaming at each other while holding the elevator so they could do so. They tell you they will answer your loved ones call button with in 7mins don't hold your breath. There have been times it took over 45 mins for someone to come in to check on my mom. Things have been missing out of my mothers room. Do not let them take care of your loved one look some place else.
0.5
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5
1.5
It smelled, and the room available had a shared bathroom, and she would have had to share with a man. It was almost a thousand dollars more a month without the amenities of the place we chose. I would actually give it a zero on a scale of 1-10!
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Dominion Village at Poquoson in Poquoson, VA
3.7
(15 reviews)
A horrible experience due to incompetent management and inadequate staffing. Constant turnover and nonexistent communication. Only focused on collecting monthly rent. When you move your deceased family member's belongings out, they don't even hold the door for you.
0.5
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0.5
I had my mother here at the community for several years. they assured me that they could take care of my mother and i believed them. my mother suffer's from dimentia. The care my mother recieved was ok then when her dimentia increased the care started to falter. I grew very concerned about the care she was getting and and event happened where we were to late to adress this and ended up needing more care in a different enviroment. I wish the community would have helped me with this and not assured me they could provide the care before it was to late.
0.5
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Charter Senior Living of Rockford in Rockford, IL
3.4
(32 reviews)
There are 64 total Charter Senior Living Facilities.
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