Charter Senior Living

What our family likes the most about Charter Senior Living is the executive director is very proactive and willing to do what it takes to resolve issues. Based on the experience we have had so far, we would recommend this community to other families.

I would recommend without hesitation. The amount of care received , especially for the cost, is exceptional. My mother is blind and therefore a high maintence resident. The staff is very friendly and appear to enjoy their jobs and care about the residents. I also have access to the administration and medical team. by phone , text or email. Which is very comforting as well as efficient manner of communication.

Very welcoming community.

The price was great. The staff was really nice.

From the beginning to the end of the process of moving my Mother in law from Georgia to Maryland was as smooth as it gets! They were so helpful and did so much for us. They are very informative and knowledgeable as to helping us and leading us through. Highly recommend The Cottages of Perry Hall. Our mom loves it there. ??

Everyone treats you as family when u walk in and is very compassionate to my mom and all the others staying there. Highly recommend and can’t say enough on how awesome the staff interact with everyone????

We are so thankful to have found Walking Horse. Everyone is so kind and engaging. The building is very secure and staff is always present. The decor is modern and we found everything very clean. Our mom is in the memory care unit and everyone is so lovely. They keep her very engaged and very safe.

We chose KindCare at Bristol because it is a brand new facility, cleanliness, location despite cost and initial "community fee" we were charged. Also, memory care unit is specific to my mother's needs. Staff appear to be very nice and attentive to the residents and family members.

The facility is spectacular. The food was great and the staff were very friendly great place for your loved ones.

I love the “hands on” relationship with the staffers. [Name removed], is the Nursing dept, has been most helpful and supportive. I can’t say enough things about her. Always return runs my phone calls, answer questions and gives information that I’ve requested. [Name removed] in physical therapy, also has been quite helpful with my mother and keeping me informed with my Mother's well being. [Patricia], who sometimes has brought medications with water for Mom, always comes in upbeat and with a smile. Makes my mother and I happy and at ease with her transition into a living facility. I love the pictures of my mother taking rides in the golf cart, and dancing with the Red Hat Ladies. She has found new energy and her zest for life! I am grateful. The only concern I have is that I have requested an accounting of all Mom’s monthly expenses. At this time I have received no information, or a return phone call. No return email, text or phone call is concerning. Even with this, mom’s happiness is A+.

They are caring and very involved and my dad's care. Always accessible. [name removed] and [name removed] were so welcoming. I would highly recommend charter and a place for mom!!

They are an excellent memory care facility for Dementia and Alzheimer's. They understand the disease and help families through it. When his other facility kicked him out because they couldn't deal with the dementia, Charter took him in and was not scared of the issues. This is not an assisted care facility with a dementia unit tacked on the side. Dementia is all they do and they are fairly good at it. Their staff and new director [name removed] also seem to have fun and enjoy what they do. That is very important in caregiving fatigue. I would recommend the facility to anyone looking for specialized dementia care.

My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities have been good.

My mother was briefly a resident at Charter Senior Living of Shiloh and it was a great experience for her. Everyone was very nice. The cleanliness was great. The food and activities were also great. She loved it. I would recommend Charter Senior Living of Shiloh to others.

My mom's room is spotless. She really likes the meals. The staff truly cares. There is great communication with me. The OT in house is excellent. Staff knows everyone's name. I would definitely recommend Charter Senior Living of Hazel Crest. My dad, who also visits mom, likes the place.

The current staff at the landings have excellent communication and work together as a well oiled machine. They are kind, knowledgeable & compassionate. Personally all around a positive experience I would highly recommend The Landings of Geneses Valley

They always went all out for any holiday with decorating and involving the residents. Everyone was very friendly and always said hello when they saw us. My father in law passed away in October, but during the eleven months he was there the caregivers were awesome. On the rare occasion we did have an issue, we brought it up to admin/management and it was immediately addressed. From our experience we would definitely recommend Charter Senior Living of Davison.

Staff has been exceptional!! They are always attentive and willing to assist in any way needed. The facility is always clean and offer some good looking meals! My family is so glad to have our loved one here and she seems happy as well.

Everyone is very cordial and friendly. My father is in memory care and is kept active and engaged. The staff pays attention to all the members of this community and every staff members from other divisions make sure they greet any person they come into contact with.

Charter serves good meals three times a day. Residents are free to ask for anything the kitchen has. Every room has at least a mini fridge and microwave. My leftovers rarely go to waste. On a weekly basis Charter publishes a daily list of activities. Usually entertainment and Happy Hour occur on Fridays. Charter brings in specialty doctors -- dermatologist, Opthalmologist, dentist -- since I came here 2-3 months ago. The building, furnishings, and grounds are attractive. The staff are pleasant and attentive. My only complaint about the Charter I am in is it is not close to any shopping - personal preference.