Charter Senior Living

Here are some thoughts: 1. The staff are friendly and care about the well being of the residents. 2. Activities are interesting and fun. 3. The location of the facility is in a nice quiet and safe area. 4. The facility is all on one floor. 5. There is a PT "facility" on site. 6. There is a doctor that is in house 2x/week, if the resident chooses to utilize that doctor.

My mother has lived at Charter for a year. All of the staff, including the administration, front desk, dining room, caregivers, cleaning and maintenance are incredibly kind and helpful. My mother enjoys the food and many activities. The common areas of the building were updated recently with new carpeting, furniture, and renovation throughout. It is a comfort to know she is safe and cared for there. I highly recommend Charter.

The team at walking horse has been supportive and responsive to my mother's needs in memory care. I would recommend them.

Very attentive staff. The recreational and social activities are varied and quite inclusive. My 94yr old mother is enjoying her stay. Mom's apartment was a renovated unit, and easy to keep up.

I visit multiple times a month. Every songle person I have dealt with, talked with or gained assistance from have been phenomenal. My mom has had zero negative experiences to date. It is clean and the caregivers are excellent. Patient attentive and kind with all residents. Not to mention fresh popcorn every day!

I would rate them all 5. Not sure on "value for the money". It's still very expensive although much cheaper than the prior facility, slat Paul's in Belleville. I haven't shopped pricing lately.

The facility is beautiful, well maintained and welcoming. The staff is extraordinary in caring for the residents, providing numerous outlets for learning and for fun.

The experience was great. But the paperwork to finalize the move is not for the faint of heart. The staff is great. Very caring. My only complaint is that the facility doesn't provide transportation in the evening.

Overall a very pleasant visit. Everything was neat and clean. From administrator to staff everyone was welcoming and friendly. Took time to answer our questions. We were shown different levels of memory care. Assured that [name removed] would be evaluated and placed in appropriate level of memory care. found [name removed] the administrator to be informative and thorough in explaining everything they offered and gave us brochures to take with us to review. Gave us her card so we could call back if we had more questions. I like that residents could see the daily menu in the dining room and if they didn't like what was being served there was an Ala carte menu to order a substitute item to eat. We saw a few Activities going on and some of the crafts made by residents. They gear activities to interests of the residents. Do a profile on each resident to assess their personal preferences and interests. After visiting 5 assisted living places, Charter was my number one choice for my friend [name removed]. The cost and the amenities fit [name removed]better as a very mobile and sociable person that needed memory care at its lowest level. She would feel some independence but feel safe at the same time.

I would highly recommend Charter to anyone. Everyone there has been amazing and so helpful with my brother. They are amazing

All get a 5. The place is bright and friendly. Both staff and residents seem to enjoy being there. We would absolutely recommend Charter Senior Living to other families based on the experience so far.

All of them would be 5's. They were really good to work with and very helpful with everything we had questions about. I would absolutely recommend them to others.

Charter is a very clean, nice facility. Nice cafeteria and food options. Nice rooms with French doors and garden view. Treated my Uncle very well. Yes would recommend. Clean, nice facility. Great food services and rooms.

Visited eight different places in Augusta and chose Sodalis due to location, atmosphere, watching the staff, how they price, no add ons. My Brother has been there for over two months and has never been happier. The staff embraced him as have the other residents. I have peace of mind knowing that he is there and happy.

The staff was excellent. Very caring people that really worked with their tenants. Food was good also I ate there a couple times myself with my sister. Wish she still could live there.

Charter is a great place with excellent staff, great food...the head nurse is amazing and the head of activities she's also amazing...the staff has always help me with getting my mom to the doctor and talking her out for outings

Excellent staff, kind and welcoming residents. My dad is so happy at Wellpoint.

The dining room servers are excellent. Extra activities for residents are plentiful, such as movies twice a week, exercise, gym, salt water indoor heated pool, art classes, card playing and lectures.

I have had two family members living at Charter. The staff is wonderful. The director [name removed] is very experienced and extremely caring and helpful. The nursing director Star is also professional, compassionate, and has been invaluable in some very stressful times. The recent facility upgrades are attractive and functional. I would highly recommend Charter Senior Living.

Before visiting Charter, I thought it was terrible to send a loved one to any assisted living place. Visit a few. People are drugged up, sitting stationary for hours, waiting to die. Then I visited Charter. They had a guy playing live music, engaging an audience of residents. They residents were actively engaged, smiling, tapping to the music, singing, etc. After a few spontaneous visits (to be sure the first wasn't a fluke), my family realized that sending our loved-one to charter might actually breathe new life into her. The staff warned us that there might be a rough transition period. They weren't wrong. But the staff rallied around us those first few weeks, sharing photos and videos of her dancing, smiling, and positively glowing. We got countless texts, emails, and conversations with staff, giving advice on how to handle our visits to make them a positive experience for our loved-one. I'll be forever in the debt of [name removed], [name removed], [name removed], [name removed], [name removed], and others.