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Charter Senior Living is a family-owned senior care provider with a mission to give seniors and their families peace of mind and the opportunity to live their best lives. This senior living provider features 64 communities across the country, where they offer personalized independent living, assisted living, and memory care options. Charter Senior Living has 2,050 reviews and an average review rating of 4.2 out of 5. Their memory care communities incorporate the Flourish℠ program, which focuses on eight core aspects of life: well-being, socialization and engagement, rest and restoration, meaningful relationships, nutrition, support, environment, and sense of purpose.

8.3

Review Score

2,050 reviews
64 communities
1 senior living award community
Starting from $X,XXX/mo

Charter Senior Living community listings

Showing 64 communities
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Residences at Wellpoint

2940 Mill Run Road South, Huntsville, AL 35763

Starting at$X,XXX+ monthly
25
25 Photos available
9.8
Review Score
103 reviews

Staff is very friendly, great activities, mom loves the variety of food, it is well maintained and have different size room i.e. studio, 1 bedroom and 2 bedroom apartments at various pricing. Basically one...

Provides: Assisted Living, Memory Care, Independent Living

The Residences at Wellpoint is nestled in the mountains of beautiful Hampton Cove, overlooking the Hampton Cove Golf Course. This innovative senior community features Independent Living, Assisted Living and Memory Care. Life at Wellpoint, is designed to restore well-being and rejuvenate the...

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The Cottages of Fox Lake

16 Lilac Ave, Fox Lake, IL 60020

Starting at$X,XXX+ monthly
16
16 Photos available
9.7
Review Score
87 reviews

Every other facility I checked out, only focused on the negative and what my sister couldn't do. Because she scored so low on the cognitive tests, they immediately wanted to put her in memory care. But I was...

Provides: Assisted Living, Memory Care

The Cottages of Fox Lake - A Charter Senior Living Community - is a unique, retirement lifestyle which opened in 2005. Located on a beautiful campus, each of the four assisted living homes caters to only 16 residents. Our residents can feel the warmth of home and experience individualized...

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Southern Pines, A Charter Senior Living Community

423 Covington Avenue, Thomasville, GA 31792

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.7
Review Score
50 reviews

My brother and I recently attended the Father’s Day luncheon and it was a great effort from the staff at the memory care facility. They really hustled getting food out to everyone which was very good. I know...

Provides: Assisted Living, Memory Care, Independent Living

'BEST OF' THOMASVILLEVoted Best Senior Living Community in the Times-Enterprise Readers’ Choice Poll, our community adjoins the famous Thomasville Rose Garden and Cherokee Lake Park, and most apartments have views of Thomasville’s natural beauty. Downtown shopping, nationally accredited...

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Charter Senior Living of Danvers

220 Conant St, Danvers, MA 01923

Starting at$X,XXX+ monthly
18
18 Photos available
9.4
Review Score
65 reviews

We love the nursing and activities personnel . The food is good. They are very accommodating of Neil's needs and the physical environment is beautiful and nurturing. The main reason we chose the Charter is...

Provides: Assisted Living, Memory Care

The Charter at Danvers is a highly regarded senior care community in Danvers, Massachusetts providing assisted living and memory care services. Our stunning and inviting home-like community enjoys a prime location next to the world famous Cherry Hill Creamery and is just minutes from grocery...

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Charter Senior Living of Panama City Beach

6012 Magnolia Beach Rd, Panama City Beach, FL 32408

Starting at$X,XXX+ monthly
11
11 Photos available
10
10 Floor plans available
9.4
Review Score
24 reviews

5 for all. What we like the most about the community is that all were welcoming. They always had activities (live music, games and field trips available). They were easy to communicate with

Provides: Assisted Living, Memory Care, Independent Living

Charter Senior Living of Panama City Beach is an independent, assisted living and memory care community. Whether it is the independent living villas; the roomy assisted living apartments; or the specialized Legacy memory care neighborhood, Charter Senior Living of Panama City Beach provides a...

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Charter Senior Living at Woodholme Crossing

1840 Reisterstown Rd, Pikesville, MD 21208

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.4
Review Score
72 reviews

The community is great. Very welcoming, kind, and helpful. Dining is also great, with a cute little eating area. Staff are helpful and have daily meetings to go over the needs of staff. There's a ton of...

Provides: Assisted Living, Memory Care

With more help, if you need it, it’s good to be home.Here you get to redefine your independence, build new friendships and explore new hobbies. With both assisted living and memory care, you’ll have the care you need when you need it. So go ahead and play bingo or join your new friends for...

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Charter Senior Living of Godfrey

1373 D'Adrian Professional Park, Godfrey, IL 62035

Starting at$X,XXX+ monthly
6
6 Photos available
4
4 Floor plans available
9.3
Review Score
32 reviews

My sister & I were very worried that our mother would not like it, but she loves it there! We have been very pleased. Only complaints would b lack of itemized billing so we know exactly what is included w...

Provides: Assisted Living, Memory Care

At Cedar Creek of Godfrey we provide truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. Whether in Assisted Living or Memory Care, our caring, compassionate staff, first-rate amenities,...

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Charter Senior Living of Bowling Green

445 Middle Bridge Rd W, Bowling Green, KY 42103

Starting at$X,XXX+ monthly
14
14 Photos available
9.3
Review Score
26 reviews

Amazing! I love Charter Senior Living!!! They are so good to all of the residents. [name removed], the director, takes excellent care of his workers and they take excellent care of the residents. I can't say...

Provides: Assisted Living, Independent Living

Charter Senior Living's Mission Statement is, "To Enhance the Human Spirit" and they live by that mantra. Their Bowling Green location offers independent and assisted living options, all on the ground floor, with private patios, exterior entrances and has a total of 129 individual apartments. The...

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Charter Senior Living of Shiloh

1201 Hartman Ln, Shiloh, IL 62221

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.3
Review Score
39 reviews

Clean and very sufficient space. Staff are very friendly and helpful. Residents appear happy and engaged. Sister in law has been quite happy and is very hard to please especially when it comes to food. The...

Provides: Assisted Living

You or your loved one will find a comfortable, homelike atmosphere at Cedar Creek of Shiloh in Shiloh, IL, a Cedarhurst Senior Living community.Our residents enjoy privacy, security, and a quiet lifestyle with all the comforts and conveniences of home. Our staff provides additional care, always...

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Charter Senior Living of Madison

5601 Burke Rd, Madison, WI 53718

Starting at$X,XXX+ monthly
25
25 Photos available
4
4 Floor plans available
9.2
Review Score
24 reviews

We were in a rush and the staff and admins were very helpful in getting processed and placed. The information provided and question responses were always available immediately and we felt very comfortable at...

Provides: Assisted Living

Cedarhurst of Madison provides truly person-directed care, taking the time to know and work with each resident as an individual and providing them with care that’s as unique as they are. In Assisted Living, our caring, compassionate staff, first-rate amenities, new community and welcoming,...

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Walking Horse Meadows

207 Uffelman Dr, Clarksville, TN 37043

Starting at$X,XXX+ monthly
11
11 Photos available
4
4 Floor plans available
9.2
Review Score
31 reviews

The staff, activity director and salesperson were all great. Really no complaints. Yes, we would recommend this community to others and we'd still be there if it was closer to home.

Provides: Assisted Living, Memory Care

Walking Horse Meadows is a charming senior living community located in Clarksville, a bustling town in the middle of the state, 40 miles northwest of Nashville. We offer assisted living and memory / Alzheimer's care. Step inside our doors, and discover fine southern living, where excellent care...

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Dominion Village Williamsburg

4132 Longhill Rd, Williamsburg, VA 23188

Starting at$X,XXX+ monthly
15
15 Photos available
9.2
Review Score
22 reviews

Everyone there was sooo nice and really took good care of my mom, they loved her. I felt good to leave my mom there. I knew she was in good hands.

Provides: Memory Care

Welcome to Dominion Village of Williamsburg, a Five Star Senior Living community! We have created a small neighborhood where trained staff have the unique opportunity to develop relationships with each resident and family. We foster independence in a happy environment and strive to create a...

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The Cottages of New Lenox

1023 S Cedar Rd, New Lenox, IL 60451

Starting at$X,XXX+ monthly
12
12 Photos available
9.2
Review Score
41 reviews

This is not a high skilled nursing facility, and the nursing staff are very limited on what they can do. The facility director [name removed] was excellent. She was very professional, courteous, attentive,...

Provides: Assisted Living, Memory Care

The Cottages of New Lenox is an assisted living and memory care community located in New Lenox, IL, in Will County. The community has been specially created to resemble the type of family home where most residents will have lived all of their lives, helping them to adapt to this next stage of...

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Charter Senior Living of Columbia

8220 Snowden River Pkwy, Columbia, MD 21045

Starting at$X,XXX+ monthly
16
16 Photos available
9.2
Review Score
16 reviews

Wanted to send a thank you out to the caregiving and management staff at Charter Senior Living of Columbia for helping my mother through what turned out to be the final stages of dementia. The caregiving...

Provides: Memory Care

Somerford Place is the result of extensive research into the needs of people with Alzheimer's disease and other forms of dementia. Our specially designed building nestled in Columbia is secure, supportive and feels like home. Our staff strives to offer quality services to our residents, promoting...

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Charter Senior Living of Williamsburg

440 McLaws Cir, Williamsburg, VA 23185

Starting at$X,XXX+ monthly
10
10 Photos available
9.1
Review Score
39 reviews

I'd say 5 stars -dad was there only 10 days on hospice so while he could not participate in activities at all and couldn't go to the cafe but the staff were kind and attentive. One staff person gave him a...

Provides: Assisted Living, Memory Care

Living at Charter Senior Living of Williamsburg is a place to discover, connect and celebrate. Our experienced, compassionate team, many of whom have been here for years, makes it their mission to really get to know residents – and their families – personally. It’s how we stay true to our mission...

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Charter Senior Living of Verona

1125 N Edge Trail, Verona, WI 53593

Starting at$X,XXX+ monthly
11
11 Photos available
9.0
Review Score
43 reviews

we are very happy with Charter. I'd give them 4 stars only because they've had several staff members leave recently. We hated to see them leave but it was all for good reasons. Medical and admin staff are...

Provides: Assisted Living, Memory Care

Cedarhurst of Verona is a senior living community located in Verona, Dane County, Wisconsin, a short drive southwest of Madison. The community features apartment-style living designed to offer residents a high degree of comfort and independence, all while they benefit from the support needed.The...

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Charter Senior Living of Orange

197 Indian River Road, Orange, CT 06477

Starting at$X,XXX+ monthly
4
4 Photos available
9.0
Review Score
8 reviews

The staff was very helpful always available to answer any questions and help with solutions The nurses were very attentive to my mom's needs

Provides: Assisted Living, Memory Care, Independent Living

Charter Senior Living of Brookfield

291 Federal Rd, Brookfield, CT 06804

Starting at$X,XXX+ monthly
9
9 Photos available
9.0
Review Score
16 reviews

I give everything a 5. I was really impressed with Charter when I was visiting and now that my sister has been there a month, I'm still very impressed and satisfied with the choice. When a new person moves...

Provides: Assisted Living, Memory Care

Welcome to The Linden at Brookfield. Here, you and your family will find a strong and true community with personal care services that inspire and delight. Our unique focus on wellness partners with our high-end amenities allows residents to go from ‘let’s dance!” to “let’s relax,” as they want....

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Charter Senior Living of Gainesville

1001 Southwest 62nd Boulevard, Gainesville, FL 32607

Starting at$X,XXX+ monthly
22
22 Photos available
4
4 Floor plans available
9.0
Review Score
40 reviews

The monthly cost quoted during interview, was not the same when we signed the contract. It had increased [Amount Removed] If I had not already moved my sister in, I might have considered another...

Provides: Assisted Living, Memory Care

Full Days, Full HeartsLife is lived to the fullest here. In fact, each day brings a brand new list of activities that add to life’s richness in some way, with dementia-friendly activities chosen for our memory care residents. Each day also brings time spent with a community of seniors who are...

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Charter Senior Living of Franklin

105 Sunrise Cir, Franklin, TN 37067

Starting at$X,XXX+ monthly
19
19 Photos available
9.0
Review Score
22 reviews

Everything was fantastic there. The only reason I put a 4 for the food is that I actually never ate there, but I did see the food. It was a total blessing for my mom to be there. They truly care for the...

Provides: Assisted Living

Nestled in the outskirts of Cool Springs, Charter Senior Living of Franklin Residents enjoy 24-hour assistance with day-to-day tasks in a setting that fosters independence. We recognize that a person's optimum health and well being are the result of caring for the whole person - physically,...

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Charter Senior Living at North Park Place

2562 Pierce St, Sioux City, IA 51104

Starting at$X,XXX+ monthly
16
16 Photos available
8
8 Floor plans available
9.0
Review Score
16 reviews

Very friendly and welcoming. Answered all our questions at the initial meeting and are very good about answering our pop up questions. Only on going issue is serving size, since they serve individually my...

Provides: Assisted Living, Independent Living

Charter Senior Living of Northpark Place offers all the amenities of home without many of the hassles & headaches that go along with home ownership. Located just a few blocks away from Unity Point St. Luke's Hospital in Sioux City, Northpark Place is one of the most established communities in...

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Charter Senior Living of Gallatin

1085 Hartsville Pike, Gallatin, TN 37066

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.0
Review Score
14 reviews

We are very pleased with our experience here at Charter white House. The food is prepared daily and it's absolutely delicious. With a gourmet dessert every day. The staff is excellent and very caring. His...

Provides: Assisted Living

Located on scenic Hartsville Pike approximately one mile from Sumner Regional Medical Center, our charming 'town and country' community has been in Gallatin providing premier assisted living services for more than ten years. Our superior customer service, consistently high resident...

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Springwood Court

12780 Kenwood Lane, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
6
6 Photos available
9.0
Review Score
8 reviews

I have lived here over a year and found the staff and residents to be friendly. I have made several close friends and the staff is always willing to stop and talk to you or wave if they are busy. One has...

Provides: Assisted Living

At Springwood Court, we have an abundance of ways to make your life here enjoyable, including — but not limited to -beautifully landscaped courtyard and gardens, fine cuisine and activities & social groups. Our assisted living offers tastefully appointed apartment-style living, attractive...

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Charter Senior Living of Hazel Crest

3701 W 183rd St, Hazel Crest, IL 60429

Starting at$X,XXX+ monthly
10
10 Photos available
1
1 Floor plans available
8.9
Review Score
52 reviews

Charter is a great place with excellent staff, great food...the head nurse is amazing and the head of activities she's also amazing...the staff has always help me with getting my mom to the doctor and...

Provides: Assisted Living, Memory Care

Citadel Estates is an Assisted Living Community that caters to those diagnosed with Alzheimer's disease or related dementia's. 100% of the staff are specially trained to care for individuals with Alzheimer's, Dementia and Memory Loss. Other features of Citadel Estates is its home-like atmosphere...

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Charter Senior Living of Troy

39 Dorothy Dr, Troy, IL 62294

Starting at$X,XXX+ monthly
18
18 Photos available
8.9
Review Score
34 reviews

Charter Senior of Troy is a wonderful place. Mom is very happy and pleased with the accommodations here. The staff is kind and always ready to help. Everything is kept very clean and in repair. I highly...

Provides: Assisted Living

You or your loved one will find a comfortable, homelike atmosphere at Charter Senior Living of Troy, a Charter Senior Living Community. Our residents are free from the cares of chores and other daily stresses. Our staff is available 24 hours a day to assist with your needs. Always preserving your...

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Viewing 1-25 out of 64 communities

Reviews
for Charter Senior Living

8.3
Review Score
2,062 reviews

Review Score

2,062 reviews
8.3

Out of 10


5 star

57%

4 star

26%

3 star

9%

2 star

4%

1 star

7%

A Place for Mom has scored Charter Senior Living with 8.3 out of 10 using our proprietary review score based on 521 reviews in the last 2 years. Over all time, Charter Senior Living has 2,062 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
1,173
517
178
70
124
Date Submitted
144
251
521
Reviewer
170
1,366
458
29
Care Received
928
213
904
121-140 of 2062 reviews
Sort by

5.0
T Conner - Family/Friend
Assisted Living
October 6, 2025
Verified Review
Great care and experience

Charter is a very clean, nice facility. Nice cafeteria and food options. Nice rooms with French doors and garden view. Treated my Uncle very well. Yes would recommend. Clean, nice facility. Great food services and rooms.


5.0
Tom D - Family/Friend
Assisted Living
September 25, 2025
Verified Review
A fine retirement community

The staff was excellent. Very caring people that really worked with their tenants. Food was good also I ate there a couple times myself with my sister. Wish she still could live there.


5.0
Anonymous - Family/Friend
Memory Care
September 25, 2025
Verified Review
Charter Senior Living experience

Charter is a great place with excellent staff, great food...the head nurse is amazing and the head of activities she's also amazing...the staff has always help me with getting my mom to the doctor and talking her out for outings


5.0
Billy S - Family/Friend
Assisted Living
September 24, 2025
Wellpoint is the best decision we ever made!

Excellent staff, kind and welcoming residents. My dad is so happy at Wellpoint.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Eugene A - Resident/client
Assisted Living
September 24, 2025
Overall Review

The dining room servers are excellent. Extra activities for residents are plentiful, such as movies twice a week, exercise, gym, salt water indoor heated pool, art classes, card playing and lectures.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jim C - Family/Friend
Assisted Living
September 23, 2025
Thankful for Charter Senior Living

I have had two family members living at Charter. The staff is wonderful. The director [name removed] is very experienced and extremely caring and helpful. The nursing director Star is also professional, compassionate, and has been invaluable in some very stressful times. The recent facility upgrades are attractive and functional. I would highly recommend Charter Senior Living.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jeff Guy - Family/Friend
Memory Care
September 21, 2025
Staffed with literal angels

Before visiting Charter, I thought it was terrible to send a loved one to any assisted living place. Visit a few. People are drugged up, sitting stationary for hours, waiting to die. Then I visited Charter. They had a guy playing live music, engaging an audience of residents. They residents were actively engaged, smiling, tapping to the music, singing, etc. After a few spontaneous visits (to be sure the first wasn't a fluke), my family realized that sending our loved-one to charter might actually breathe new life into her. The staff warned us that there might be a rough transition period. They weren't wrong. But the staff rallied around us those first few weeks, sharing photos and videos of her dancing, smiling, and positively glowing. We got countless texts, emails, and conversations with staff, giving advice on how to handle our visits to make them a positive experience for our loved-one. I'll be forever in the debt of [name removed], [name removed], [name removed], [name removed], [name removed], and others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
September 11, 2025
Verified Review
Charter Senior Living of Madison

5 for everything.. Everything is wonderful at Charter. My dad appears to be very happy there and we appreciate all that they do to make him feel welcome and at home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
August 14, 2025
Verified Review
Bartlett Reserve

I'm very happy here. People -- both staff and residents -- are terrific, I like my apartment, and food is good


5.0
Q. Godbolt - Family/Friend
Assisted Living
August 12, 2025
Verified Review
Satisfied family member

Very attentive staff that goes above and beyond for their residents. I would recommend to others


5.0
Anonymous - Family/Friend
Memory Care
August 11, 2025
Verified Review
The Cottages at Dartmouth Village

They were very helpful and yes, we would recommend The Cottages at Dartmouth Village to other families based on the experience so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Chris L - Family/Friend
Assisted Living
August 8, 2025
Verified Review
Review for Charter Senior Living of Moline

The staff was very attentive to our mother's needs. Food was superior, daily activities, trips to local attractions , you could just tell they were concerned about all the residents especially at meal time


5.0
Jennifer R - Family/Friend
Independent Living
August 2, 2025
Independent living apartments!

Moved our Mother into Independent living apartment and she’s already loving it! So much to do and the chef makes amazing meals. The move was very easy and the staff are very welcoming. Beautiful grounds with pickle ball, walking trails and garden areas with ponds. The wellness center has chair yoga and other activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
August 1, 2025
Verified Review
Review for KindCare at Bristol

I have never seen a facility that worked so well together. I would recommend the facility.


5.0
QH - Family/Friend
Assisted Living
July 21, 2025
Verified Review
Hidden Gem.

Charter Living is a hidden gem. The staff makes the place seem like home. [name removed] the memory care coordinator, arranges high energy activities to keep the residents engaged and her laughter is contiguous! The facilities are well maintained and the food is good. All in all, Charter has been great for my mom and my family.


5.0
Shirley J - Family/Friend
Assisted Living
July 17, 2025
Verified Review
Our experience

They always seem to care about each resident like they were family. My mom loves it. I tell them there all the time how wonderful they are. My mom's happy that's all that matters to me.


5.0
Stephanie - Family/Friend
Assisted Living
July 11, 2025
Verified Review
Just like family

All of the employees went out of their way to be friendly. Several went above and beyond any of our expectations...my dad was loved and respected. They always treated all residents with dignity and respect. It is a loving environment.


5.0
Doug S - Family/Friend
Assisted Living
July 3, 2025
Caring and dedicated staff made the move easy

[name removed] put aside the sales hat and took care of a senior in need, first and foremost. Prior to our signing on, she even took him McDonald’s one evening when he was supposed to show up for a “trial dinner” and failed to arrive. Maintenance was super quick to install his new TV and wall mount as well. They have made my Dad feel welcome and after years of decline, he’s now eating regularly, taking his medications and getting involved in social activities! All of this…just in his first week! I can’t thank Charter Senior Living at Gateway Park and their staff enough.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Russell R - Family/Friend
Memory Care
July 3, 2025
Verified Review
My experience with charter senior living facility

It's an excellent facility. Staff very professional and caring. Seems there is some sort of activity for everyone each week. Food is tasty and healthy and well prepared. Facility is always very clean. I feel very comfortable with my wife being there. I know she is being well cared for.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Terry - Family/Friend
Assisted Living
July 2, 2025
Verified Review
We are Grateful for Charter

We would highly recommend Charter to others. Very important to us is the fact that the employees are kind to our dad and are quite competent. We are so glad that our dad is at Charter. We feel the staff at Charter are exceptional.


Viewing 121-140 out of 2062 reviews

Frequently asked questions

There are 64 total Charter Senior Living Facilities.

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