Charter Senior Living

Our family had an in person tour and we thought this community was absolutely wonderful and very lovely, what it came down to was just price and location for our family

I chose my top 3 facilities based off of what I saw and then the decision was ultimately up to my dad. He chose Charter Senior Living of Jackson because it felt most like home. The staff is what really makes this facility. They are very serious about hiring good, caring and concerned people who truly care about the residents. I would recommend Charter Senior Living of Jackson to others.

Our loved one was only there for a short time, but we had a wonderful experience. When we first took the tour we had stopped to speak with a few residents and asked them if they liked living there and they said they loved being at Charter Senior Living. Everyone there seemed so happy, and active. The residents always had a smile on their face and you could hear them bantering back and forth with the staff members. It has such a positive and happy atmosphere to it. The staff members are just wonderful. Every evening and even sometimes during the day the residents would just go hang out with one another the hallways and talk back and forth and really just enjoys each others company. The meals and dining service is very very good. They also have a ton of different activities, even though our loved o inne did not have the chance to participate in them they were great. Every time we visited residents were either off loading on the bus or getting on it to go on some day trip. We do think the value for the money was very good, compared to other facilities in the area they are very reasonable.

It has been a good experience so far. My mom seems to like it very much, which is a pleasant surprise (we initially figured she wasn't going to). She feels a part of the family there. She's a pretty shy person and is already participating in activities, which is a BIG thing. And she likes the food.

My loved one lives here and it's wonderful! So much better and more affordable than his last facility. The people here are wonderful. The nurses are so kind and helpful. They have a lot of activities and the residents are interactive. The staff encourages them to be. The memory care unit is a smaller unit and only 20 residents, which is great. I would recommend them to friends and family.

Could not ask for a better place to put your mother Everyone there is caring an compassionate. The best place we could have chosen for mom All 5 star look no further. Very clean and the food is great

We knew it was the right fit the moment we walked in. There is no odor all all when you walk in the facility. They did get a new director and he is very nice. I know all of the staff and they are great, I have had no complaints what so ever. The quality of care is excellent. My mom can be a handful and they never skip a beat. She is treated with so much respect and kindness. The food is great. they have a wonderful chef and the residents have a few choices for each meal. They feed them breakfast, a large lunch, and then a lighter dinner. We have eaten there a couple of times and it is great. It is worth every penny especially for the care she receives. I would highly recommend this facility a hundred times around.

They were willing to work with us on the cost based on income. My dad was adamant about not going but after the meeting with [name removed] he was agreeable. [name removed] engaged him in enjoyable conversation and he developed a comfort level. While my dad was not able to participate in activities, they offer so many for the residents. They offer housekeeping and laundry services, hair salon and transportation to doctor appointments. I highly recommend Charter. My dad was only there 5 months before he passed but I am thankful he was there.

I toured this community and it was great. Clean atmosphere, friendly, great tour!

They have a lot of activities. They offer bingo, game night, and movie night for the residents. It's a little expensive but they do a good job. My loved one picked this community. The staff is very easy to work with, and they communicate very well with any issues.

We are thrilled with the experience at The Linden at Danvers and so is mom. The staff is terrific. They are very helpful and kind. They really have everything here. It is a really wonderful place. They have an in house doctor that you can sign up for so you do not have to leave the facility. I made a suggestion for an activity to take the residents out and they added it to the calendar right away. Mom loves the food as well. We are so thankful to have found The Linden and would absolutely recocommend them to others.

We picked this community because, It was close to home, and a smaller community.

We chose Residences at Wellpoint because it was a brand new facility and also they told us that there would be pianos here for my mother to play - but that has not held true and they said they do not plan on getting any. That has been our main disappointment because that was a major factor in our decision to move here. I do like that it is a brand new facility with a modern design to it, it is just a very nice bright and positive place to be. I would recommend this facility to other families.

Cedarhurst is a caring community not just another assisted living facility. From the first tour to the end of the move-in the staff have gone out of their way to help our mom get settled in. There are many activities to choose from each day of the week. Mom's apartment feels like home with high ceilings, spacious rooms and big windows that let in the sunshine! The food is excellent! The menu is extensive with many options to choose from at each meal. The facility is clean and bright and feels warm and homey in every area. Our mom enjoys the walking path around the lovely garden as well as the covered porches where we can gather together. The best feature of this community is the staff. They have welcomed our mom with open arms to assist her as she transitions in and gets to know her neighbors. Many thanks to all our friends at Cedarhurst!

I toured the facility for a friend, I found it to be very nice. The property itself to be clean and beautiful. The staff were very friendly and helpful. The food smelled wonderful. Very nice and spacious rooms.

As you walk in the Community, you feel as though you are Home. The atmosphere is warm and inviting. You are greeted as you walk in with a warm smile and "Welcome". Staff in the Community make the Resident's a part of their family. Dining is an amazing experience, with the beautiful decorations and the cozy fireplace in the middle of the Dinning room makes for even a better invitation for you to come in, set down and be waited on. You have so many choices, other than the main entrée.

The only problem we think this community has ran into is just with staffing and loosing some workers but we understand that is everyone, overall this community is really nice and we have heard no complaints from our loved one. We are happy we got our loved one a first floor apartment. They have a ton of different activities to keep the residents busy. One week they had like a big "take a cruise" where they would do different things each day and at the end of the week had a big cruise dinner where families could come. They have bingo a few times a week. They have different social hours especially when it is someone's birthday. They also have outings to different grocery stores and museums. We would recommend Charter Senior Living to other families.

What has really impressed us is that the staff know our loved one by name, they know our family by name and ultimately our loved one just feels at home here. We really like the smallness of the community all of the residents have been great and the staff member's have been wonderful. We do not have experience with the meals or dining service so we cannot rate it but we assume it is good. Based on our experience with the Dominion Village Williamsburg we would recommend this community to other families.

The entire staff treats the residents, especially the ones in the memory care unit, like it was their own mom and dad. They really take good care of them. The facility is great. I don't have anything I would say they need to improve on.

I toured this facility as an option for my loved one. It was very clean and the food looked great. It was more expensive than some of the others, but seemed like a great facility.