Cedarhurst Living LLC

A decent place, a little short staffed, but they are very friendly and try hard. I picked this community because,I think it was the personal attitudes of the staff that I met.Overall, it's been very good.

The staff is very friendly. My mother likes the food. The main reason we chose this facility was because of their scheduled activities. I would recommend Cedarhurst of Springfield for a person that is in a condition that my mother is in.

The staff and the residents are very friendly and welcoming. Like most places they have a hard time getting staffing at times, but that doesn't seem to be a reflection of the facility, just the realities of business nowadays. Overall i have been very pleased with my Dad's experience, and he seems pretty happy there.

Its more suitable than many I've been a part of. Staff and workers are good. Room sizes in memory care are good. Good. Mom is in a 2 person room still adequate. It is a good place for patients with memory loss. Very attentive to their care and needs.

The direct care staff are great and caring. Communication, support during move in process, establishing care plan was horrible. It feels like it's let's get the dotted line and payment set up. Once they are in door, responding to calls, emails, etc was non existent.

The staff has done a great job caring for my husband. However, over a 2 year period, the rent increased approximately 30%. I do not believe this is all attributed to inflation as the letter from management stated. Recently, my husband’s level of care changed and as a result, the price immediately increased $[removed]. Corporate cannot provide an explanation for the increase in cost. I do not understand how Corporate can expect families on a fixed income to pay these bills. It is difficult enough for families having their loved ones in Assisted Living, they should not have to worry about how to pay for specific levels of care. Shame on Cedarhurst for not showing more compassion when it comes to the financial end of the caregiving process.

Generally the experience has been positive. A little bumpy in the beginning when determining level of care needed but after initial transition and understanding of needs it became much smoother. They have some good programming and staff. We picked this community because of the location and beautiful facility.

Our family chose Cedarhurst four years ago. It is a well-designed facility with nice living and common spaces. Over time, and with Covid, there have been challenges with staffing and management. In the past month, improvements have been implemented and I am pleased with the current path of the facility. The only reason I didn't give 5 stars is that I am giving the improvements more time. I believe they will get there, if they continue to put residents' needs first. The cost for care has increased over time, and is a bit higher than several other care facilities.

They have wonderful activities designed to bring extended family into their facility to interact with loved ones. My mother in law seems to enjoy the food. The staff encourage the residents to get out of their rooms and interact with each other and themselves. Great staff!

Staff is amazing- that's the most important thing. The facility is wonderful. Mom has been very comfortable there. We love the all day menu. Personally, I feel like it could be nutritionally denser. I know it's hard to please older peeps with all the dietary restrictions. Too much processed and canned food which is not healthy.

My loved one's only real complaint at this time is the manner in which they do the laundry, but I have tried to explain to him it's not a cleaners. It's simply doing laundry and there is not a ton more of care that goes into it.

We are happy that we chose Cedarhurst. I believe it to be the best place for mom. Rooms are cleaned weekly, but could use more attention to detail. Common spaces are always clean and neat. Every staff member has been unfailingly friendly. I have found issues arise that I need to intervene; residents are left to their own devices with little intervention. Medicines are administered as directed, but lifestyle choices are not monitored. Choices are provided for each meal. Limited snacks and drinks at all times. Activities are few and far between. There are long stretches between activities. The facility is worth the money. The friendly staff is excellent. I would like a better activity schedule, and more personalized care.

My loved one was previously a resident at The Enclave of East Louisville and overall her experience at this facility was pretty good overall. The activities were great. The friendliness, care services and value for cost were good. The cleanliness was okay. Some of the staff were very compassionate and others were just average.

We enjoy the staff members that work at Cedarhurst of McHenry. It is also a great location with grocery and shopping centers nearby. Based on the experience we have had so far, we would recommend this community to others.

Cedar Creek of Warsaw is an intimate facility that has a lot of activities which would be great if your loved one likes to join. My grandmother opts out of those. She enjoys the staff and the routine of having her meals in the dining room.

My loved one was previously a resident at Cedarhurst of Highland and he really enjoyed it there. He had some really great care givers, but they did have a good bit of turnover and some of his favorite people left for other jobs. They were very caring and kind and he was well taken care of. The food seemed fine, but the housekeeping was lacking. Overall, I would highly recommend Cedarhurst of Highland for anyone looking for Assisted Living. They seem to really care about their residents.

The staff seemed more engaged.I have spent most of my time talking with their lead sales person at the facility but I've felt him to be very honest and open. This facility was not the first choice by my parents. That first choice turned out to be a bad one. I also spent time with the resident ambassador who was very helpful.

Overall it is a nice place, food ok could be better, food seems slow. PT in house and excellent. Nurses good but slightly understaffed. RA has a high turnover, apartments and prices match the local market.

Good experience. I would recommend to others. We picked this community because it was the best available.

I am very pleased with the existing accommodations, and the additions I have been allowed to do. Excellent staff, always available to answer questions, and/or quickly respond to needs. I believe I made the right choice for my new home.