Cedarhurst Living LLC

The facility is nice. The staff...there is turnover but they're pretty good, I would recommend them to others looking.

What we like the most about the community is Knowing that my Mother is cared for and has a regular routine.

From her admission in [date removed] until she was transferred to inpatient hospital and rehabilitation in [date removed] her experience was satisfactory. It was Generally positive. I was not pleased that they wouldn't discontinue charges for advanced services when she was no longer receiving them.

Recent admin changes have made the situation better but too early to give an opinion overall. At least communication seems better. Value for the money!? What is these days. Pay it and move on is the feeling around here.

The staff is very kind and pleasant. Our family member has mid/late stage dementia and was not promoted on a regular basis to change clothes or bath. The food seems ok, however they do not take into consideration someone with diabetes. They feed carbs at every meal and minimal protein. They seem to have a nice variety of activities probably just not often enough.

My dad is complaining about food. He and the guys at his table think they lost their main cook. Dad has joined some of the social activities and he likes the live music and singing. We are happy that he goes to exercise class most days. The staff has been super nice and attentive.

It can be hard to meet new friends. Yes I would recommend. The community is well kept up.

The ratio for any community should be considered. The larger ones have a ratio that is unacceptable especially in the memory care. Just remember in memory care the personal care should be #1 priority not fun and games! I feel Cedarhurst did have the priority of personal care above other things. The larger communities do not carry or practice this.

The staff is helpful. The food is good, they bring in different entertainment.

Very helpful to getting us in on a short notice. Facility is very nice and welcoming. Yes, we would recommend Cedar Creek of Bloomington to other families based on the experience so far.

Following a stroke and other health issues, my husband and I decided that it was time for more help with his health care needs. After research and consultation/communication with A Place for Mom, we decided to move him into Cedarhurst of Edison Lakes. Overall, it has been a positive experience. The facility was helpful with the move and he is getting good care. It is definitely an adjustment to the new chapter in life.

There seems to be a real issue with keeping help. There's a massive turnover in the kitchen and with cleaning people. I'm sure they aren't paid well, but this problem has caused concern with residents.

Staff is very friendly, meals are good, building and grounds are well taken care of, several activities each day for residents to participate in. The only reason I gave a 4 instead of a 5 is because we had to ask multiple times for a few things to be done in the apartment that had been approved prior to moving in.

I ended up going with Cedarhurst for my sister. It is very expensive but was one of two places that were nice, not dirty and didn't treat their "memory care patients " as second class citizens. My sister will end up in a memory care unit within a few years. Cedarhurst and a place in Plainfield were the best places by far. The one in Plainfield was less expensive but it was an hour from our house. Hopefully we can keep my sister at Cedarhurst in Yorkville, the cost is more than she planned for. I'm hopeful that things will continue to go in the right direction.

The caregivers really seem to care! Yes, we would recommend this community to other families based on the experience so far.

From the first tour, the staff was attentive to our needs and really listened to our concerns. In addition to having 24 hour staff to assist Mom with her daily tasks, they have social activities for the residents every day. Mom isn't isolated anymore like she was in her house. Another deciding factor was that she could bring her cat with her. There is a monthly charge for that, but Mom wouldn't have agreed to move if she couldn't take her cat. They have daily morning devotions (optional) which Mom participates in. We feel that Cedar Creek is caring for Mom in both body and soul. Mom is walking more now, both inside & out. She is also sleeping better, since she's no longer afraid of being alone. They also have physical therapists on site. We would highly recommend this facility.

It's a nice facility and they should tour it to see for themselves. The staff is very nice and helpful.

Director and staff are excellent! Facility is clean and my Moms 1 bedroom is spacious, comfortable and gets great light! The only reason I didn't give them a 5 is the food. It's very low quality and poor. The presentation and taste are often subpar.

Thank you for getting to know our dad and treating him with kindness and understanding especially on his tough days. You help us have piece of mind knowing that he is reported and cared for.

Well, they were really good about staying connected until I signed the contract. Now, I need to ask them questions and the administrative staff ignore my calls or texts. [name removed] has only been there full time for 2 weeks and there's a definite 180 on communication. Front desk and staff in memory care, CNAs are great. I get more information from them. [name removed] gave me the tour and will say hello and is very nice when I see her. You will always need to be the advocate for your family though and stay on top of things!!