Cedarhurst Living LLC

Seem to be very involved with the people. Kitchen needs help. Mom complains of food being cold but she won't say anything to the staff Another lady sitting with here did send it back. Think they have added soup which was lacking.

What stands out: The staff is very caring; ALL staff are engaged in different ways with the residents; and there is a large number of activities (5 daily) that vary and change with time that really provide for social engagement and fun.

Overall, we’ve had a very positive experience with this facility. The staff are responsive, caring, and attentive, and the building itself is clean and well-maintained. That said, there are a few areas that need improvement. There seems to be some disconnect between higher-level medical providers and CNAs, which has led to occasional challenges with medication and care distribution. Additionally, individual rooms can become too warm, with limited options for adjusting the temperature aside from opening windows. The most significant concern, however, is the food. It has been consistently poor to the point that my loved one dreads meals and has even lost weight because of it. We’ve also found it extremely difficult to identify the right person to speak with about this issue, as concerns tend to get passed around without resolution. Despite these concerns, especially regarding the food, our overall impression remains positive—we just hope to see improvements in these key areas.

This place is memory care only. No assisted living mixed in. They take the tough cases. Really liked management- always willing to talk. Staff was great as well considering their work environment- but they obviously needed additional help- especially at night. Very clean - everyone pitches in.

We are new to this, but generally happy with Cedarhurst. They didn't notify me when one of them fell and they called ambulance for ER. The value is great and I already had a sibling here before. Not really very fast to fix things they turn in work order but have to ask a couple times to get them fixed

Mom will be moving to a studio when one is available but it is much further from the elevator. My mom doesn't currently participate in activities but I would rate a 5 since activities are offered daily and those participating seem to be enjoying them. I wish the lowest level assisted living was more affordable, but this facility is in line with the market. Overall would recommend.

Thanks for your help in the search for assisted living for [Names Removed] they are now at Cedarhurst a bit overwhelmed but getting acclimated to the new surroundings

Like any senior living community, Cedarhurst can be understaffed at times. The staff is very friendly and are very willing to help. My mother likes the food. The apartment is a one bedroom. It is plenty big enough for her. The building is open and bright. It is kept up and clean. There are many activities for the residents. They have a movie theater. It would be nice if they posted what movie that was being shown. Was not pleased when there was a 9% increase in rent when the cost of living was a little over 2%

Nice place. Roomy apartments. Friendly staff. The only real issue was that it wasn't made 100% clear to me that once an apartment was reserved, we would start paying rent. We didn't move mom in for another month. The manager there was very apologetic and reduced the first month's cost by about half.

Activity directors are great! The cleanliness of the room isn't always the greatest but then no one cleans like I do! Laundry is supposed to be done every Saturday but doesn't always happen. My husband then tries to do it but not very well.....Food is ok. Bistro used to have sandwiches, but now just pudding, cookies, yogurt, etc.... overall it's been good and everyone is very nice that works there.

My dad transferred there from another facility due to his behavior. My dad did not adjust to the move. Cedarhurst was a much larger facility. I feel my dad did not get as much one on one attention causing him to be depressed. I moved him home after just one month.

We have since found residency at Revela at O'Fallon, which is night and day better. I do recommend Revela at O'Fallon. They're expensive, [removed]/mo, but they actually do what they advertise. First, the place is like checking into a nice hotel. The best thing for me is that they keep Sharon engaged all day long. At Revela, they serve meals and residents get choices.

Staff and community are warm and friendly. Food is outstanding. A bit pricey but the room is large and well lit. Good activities.

Very nice staff At Cedarhurst. The activities were fantastic Wide variety of food the only disappointment was the laundry service. You could mark your name on everything but never get it back We felt that the staff truly cared about our mom

As I have told administration, weekends and holidays are a little confusing for residents with even mild dementia. Staffing seems to be less and different people who may alter schedules for medicine distribution and help with showers, etc. Otherwise, facility is ALWAYS Clean and well maintained. They have tons of activities, even on weekends. Mom sometimes complains about the food, but I really think it is her taste buds at 93.

I do recommend to others and will. They are good and if you ask them to do things they do their best. Very satisfied with all

All my questions were answered. I found the area to be clean with no odd smells. Saw very few residents during our tour. We ended near the dining area and saw a few then. It may have been an outing day, so fewer in-house. Our "tour guide" was able to call each person we met by name. I asked about the ratio of workers to residents and she mentioned 1 head nurse per shift and one assistant per shift. There was no mention of any aides that would help with daily routines and I saw none. That was a bit of a concern. Otherwise a good start to our finding a place. Below you are asking about staff. We only met one other then the sales associate so can't give an answer.

My sister and I started touring memory care facilities and toured Cedar Creek of Prairie Meadows first. The Director of Sales in charge of the tour provided very detailed information and could answer all of our questions and address all of our concerns about placing our mother in specialized care. The rooms were a nice size and clean. It was reassuring to see planned activities for the residents on a large displayed calendar. Staff seemed pleasant but we didn't see a lot of interaction between them and the residents.

Clean, friendly and were very helpful on getting them in quickly since it was an emergency situation. I would recommend.

My brother was most interested in a smaller facility and this definitely meets that criteria. Fewer residents means less confusion, less noise, cozier spaces, etc. I know they have recently had the roof replaced and the landscaping worked on. Now it's time to replace the carpeting in the public spaces.