Cedarhurst Living LLC

I like living here!

I am a home health physical therapist who has been coming into this community for 15 years. I have recommended this community to families in the area many times. This community has caring and knowledgeable staff and they take great care of their residents.

Thank you for all you are doing! Imagine you are working longer, harder, and under more stress than ever before. This is much appreciated. In addition, I hope that this fact is not overlooked by all of the various families with loved ones at Hidden Lake, you have maintained a safe environment. We have all heard, seen, and read of COVID-19 outbreaks among the elderly and assisted living facilities and the like. Thank you there as well. My mom has been at Hidden Lake since May 2014, shortly after opening. In my opinion, and given my experiences, each of you are the best to have ever held your positions!

New Director: [name removed] is excellent, handled the COVID virus very well. [name removed], Concierge - performs above pay grade. Excellent telephone skills. And courtesy as well as "can do" attitude. [name removed], Asst. Wellness/Driver - great job over and above required duties. [name removed], Wellness Director, great job. Recently had a situation that could have been explosive on my part. She handles professionally and fairly. [name removed], night Med-Tech - always affectionate and courteous. [name removed], my favorite employee LPN. Short but large in kindness and caring. [name removed], Nurse Coordinator. New but helpful! Good attitude. I have expanded on "Ask" but feel good - excellent employees should be noted. I was a 35-year Senior Manager at banks/credit unions and am a harsh reviewer, so those mentioned performed well.

My father and mother both live here. My father passed away in February this year. Mom is content staying here. Dad had Alzheimer's and mom has Dementia. When we toured the facility, [names removed] is the reason we chose it. She's a terrific PR person. I just got the sad news that she's no longer there.

My mom, [name removed], absolutely loves Waterford at Oakwood. She wishes she would have moved there sooner. She is actually doing better there than she was at home. She has friends, both residents, and staff and is treated with love and respect. The food is delicious. Her room is clean. Her clothes always look freshly washed. We have no complaints.

I am happy here.

I work as a hospice nurse and make frequent visits here and absolutely love this place and all the staff are just wonderful!

It is a very reliable place that offers good care. The rooms and the layout of the community are good. My mom does not care for the food. They have a lot of outdoor space for residents to use. The staff is good.

The overall atmosphere and staff at The Waterford at Edison Lakes are incomparable. The food is good. The room sizes and layout of the community are adequate. They have outdoor space for the residents to use.

The care my mother received at Cedarhurst was excellent. The admission process was so smooth, no problems. I first met with [name removed], Community Relations Director. [name removed] was so nice and patient with me because I had a lot of questions and probably kept repeating them to her until I understood the complete picture. She also gave me a tour of the facility which is just beautiful (very clean). She was very accommodating setting up the move in of mom's furniture. [name removed], Community Relations Director was very informative when I first met with her to go over all the paperwork and answered all my questions. She gave me a list of names of staff I needed to talk to regarding the care of mom (nurses, therapist, etc.) The therapist are AMAZING people ([names removed]). They kept in contact with me during the COVID-19, always communicating to and with me about my mom's well-being. [name removed] Assistant Executive Director and [name removed], Executive Director were always available if I needed to talk with them about any issues I might have or billing questions. Always sent out updates during the COVID-19 crisis keeping families informed of what is happening. All in all, the care my mom received at Cedarhurst was above and beyond what I expected. If you are thinking of placing a loved one in assisted living, I would highly recommend Cedarhurst Of Naperville. By the way, the food was very good. The kitchen staff and servers are very nice and accommodating to my mom's needs.

THANK YOU for all that you are doing! I imagine that you are working longer, harder, and under more stress than ever before. This is MUCH appreciated. In addition, and I hope that this fact is not overlooked by all of the various families with loved ones at Hidden Lake, you have maintained a SAFE environment. We have all heard, seen, and read of COVID-19 breakouts among the elderly in assisted living facilities and the like. THANK YOU there as well. My Mom has been at Hidden Lake since May 2014 - shortly after opening. In my opinion, and given my experiences, EACH of you are the BEST to have ever held your positions!

Lynd place is a very nice facility. There are plenty of activities for residents to do so that they are not just sitting in their room alone. I love the the layout of personal space. Residents can have the feel of home and that is very important. I would recommend this facility to others.

When you walk in it smells good, it smells like home. It really felt like right when I walked in. My mom is in Assisted Living. The staff really knows my mom well, they understand her and meet her needs. The food is good, and they have a lot of variety. The community is beautiful and the layout is simple.

This community was wonderful. They've got it going right in every direction. They kept the community clean and the staff were very friendly. The activities director, front desk, and kitchen staff were all great. Definitely a good value for the price. The staff is very willing to work with you to accommodate for your family' specific needs. They are in a beautiful location; we were very pleased here! The care that my parent's were receiving here was much better than at their previous community.

They are great. My mom loves it there. The staff is caring and understanding of the residents. They have a lot of activities to keep the residents busy . The food is good. The layout is good, all one level. Room sizes are good. They have a nice outdoor patio for the residents to use.

We checked 5 assisted living places. Others had virus. This place works to keep the virus out. They work to keep residents happy and the food is good. They try to meet all of our needs. We made the best choice when we selected Waterford. All services are top drawer the best.

I am very happy living here. Our caretakers take good care of us. The caretakers here are excellent! The food is very good. I love the view from the window - the lake.

I don't think I could be happier than I am here at Hidden Lake. The staff is wonderful and when I appeared on their doorstep at the beginning of the pandemic, they have been kind and understanding of my situation as I also hope they feel I have been the same! haha.

I lived in assisted living for 6 years before I came to Waterford and I can say that both me and my family like Waterford better. The office and the workers and wonderful. They listen to us and work with us in every way to make things easy for us. The food could use some improvement. The entire place is kept clean and beautiful inside and out.