Cedarhurst Living LLC

Since the lock down we really haven't much interaction with the community, however we really liked the place. When we first went there they were extremely nice and everything looked great. they were very helpful with moving our loved one in. During this time we have had to rely heavily on the internet and telephone for communication and they have done a great job. They are also no longer Maple Wood they are now Cedar Hurst of Springfield.

This community has been a big blessing. The family loved this community for our loved one. From the minute my loved one moved in, they wanted to know about him and to help care for him further. I felt comfortable knowing my loved one was at High Plains. The other residents and staff made us and this community feel like a huge extended family. The community allowed him to go weekly on the rides as a navigator to help him be more happy at this community. I am so thankful and I love this community still.

We chose Cedarhurst of Bethalto because we knew someone who was there and it just seemed like the best value for the money and the care that they were going to be able to provide. The apartment sizes are wonderful. The food here was chef prepared, my mom always loved the soups and deserts the most. They really did the best that they could do with the pandemic, they only had 1 case of COVID that I heard of. The best part was the staff members, they were amazing and treated her like their own family. I would absolutely recommend.

This community staff is extremely caring, the admin staff works with the family and great us by name as you walk through the door, They know who you are. Memory care was exceptional and the ratio of staff to patients was also very good. The food is very good, with good variety. (restaurant style) They made an exception for the residents as they get to know them. The location of the facility was nice and quiet, and the encouraged family to come and spend time at the facility. They were very versatile and were able to help even if you just showed up The nursing staff has a physician and nurse practitioner on-call and is outstanding. they are very compassionate and are willing to help the family. I have already recommended this community to a friend.

We chose The Meriwether La Vista because we really liked their Alzheimer's and dementia unit. They also have a lot of activities provided for the residents to keep them busy. The room sizes here are good and we have no complaints. The best part about the community so far is having the peace of mind that our mom is safe here. I would recommend to others.

When we first visited this community it seemed to be very clean, and the help seemed very kind. Some activities this community has are morning devotions, they occasionally get together and make cookies, and bingo which our loved one really enjoys. The rooms they provided are very adequate, they have just enough space for our loved ones items.

Employees are kind to me and respond quickly to my needs that I express to them.

Good to live

Everyone is very nice from the residents to the staff.

Excellent staff, the most caring group of caregivers that I have ever worked with.

Always pleasant staff and atmosphere. Everyone very helpful.

My wife is a resident of the memory care unit at The Waterford at Hidden Lake. She has been there for almost a year now. Our daughter and I both miss seeing her now due to the virus. The staff has always been courteous and helpful. When we could visit, I would just drop in when it was convenient for me and the facility was always clean and well run.

I have been here for only six months. I have enjoyed my stay here very much. The staff here has been friendly and very helpful in helping me get adjusted. I hope financially I will be able to live here a very long time.

The Waterford has awesome people.

I like living here!

I am a home health physical therapist who has been coming into this community for 15 years. I have recommended this community to families in the area many times. This community has caring and knowledgeable staff and they take great care of their residents.

Thank you for all you are doing! Imagine you are working longer, harder, and under more stress than ever before. This is much appreciated. In addition, I hope that this fact is not overlooked by all of the various families with loved ones at Hidden Lake, you have maintained a safe environment. We have all heard, seen, and read of COVID-19 outbreaks among the elderly and assisted living facilities and the like. Thank you there as well. My mom has been at Hidden Lake since May 2014, shortly after opening. In my opinion, and given my experiences, each of you are the best to have ever held your positions!

New Director: [name removed] is excellent, handled the COVID virus very well. [name removed], Concierge - performs above pay grade. Excellent telephone skills. And courtesy as well as "can do" attitude. [name removed], Asst. Wellness/Driver - great job over and above required duties. [name removed], Wellness Director, great job. Recently had a situation that could have been explosive on my part. She handles professionally and fairly. [name removed], night Med-Tech - always affectionate and courteous. [name removed], my favorite employee LPN. Short but large in kindness and caring. [name removed], Nurse Coordinator. New but helpful! Good attitude. I have expanded on "Ask" but feel good - excellent employees should be noted. I was a 35-year Senior Manager at banks/credit unions and am a harsh reviewer, so those mentioned performed well.

My father and mother both live here. My father passed away in February this year. Mom is content staying here. Dad had Alzheimer's and mom has Dementia. When we toured the facility, [names removed] is the reason we chose it. She's a terrific PR person. I just got the sad news that she's no longer there.

My mom, [name removed], absolutely loves Waterford at Oakwood. She wishes she would have moved there sooner. She is actually doing better there than she was at home. She has friends, both residents, and staff and is treated with love and respect. The food is delicious. Her room is clean. Her clothes always look freshly washed. We have no complaints.