Cedarhurst Living LLC

It is a very reliable place that offers good care. The rooms and the layout of the community are good. My mom does not care for the food. They have a lot of outdoor space for residents to use. The staff is good.

The overall atmosphere and staff at The Waterford at Edison Lakes are incomparable. The food is good. The room sizes and layout of the community are adequate. They have outdoor space for the residents to use.

The care my mother received at Cedarhurst was excellent. The admission process was so smooth, no problems. I first met with [name removed], Community Relations Director. [name removed] was so nice and patient with me because I had a lot of questions and probably kept repeating them to her until I understood the complete picture. She also gave me a tour of the facility which is just beautiful (very clean). She was very accommodating setting up the move in of mom's furniture. [name removed], Community Relations Director was very informative when I first met with her to go over all the paperwork and answered all my questions. She gave me a list of names of staff I needed to talk to regarding the care of mom (nurses, therapist, etc.) The therapist are AMAZING people ([names removed]). They kept in contact with me during the COVID-19, always communicating to and with me about my mom's well-being. [name removed] Assistant Executive Director and [name removed], Executive Director were always available if I needed to talk with them about any issues I might have or billing questions. Always sent out updates during the COVID-19 crisis keeping families informed of what is happening. All in all, the care my mom received at Cedarhurst was above and beyond what I expected. If you are thinking of placing a loved one in assisted living, I would highly recommend Cedarhurst Of Naperville. By the way, the food was very good. The kitchen staff and servers are very nice and accommodating to my mom's needs.

THANK YOU for all that you are doing! I imagine that you are working longer, harder, and under more stress than ever before. This is MUCH appreciated. In addition, and I hope that this fact is not overlooked by all of the various families with loved ones at Hidden Lake, you have maintained a SAFE environment. We have all heard, seen, and read of COVID-19 breakouts among the elderly in assisted living facilities and the like. THANK YOU there as well. My Mom has been at Hidden Lake since May 2014 - shortly after opening. In my opinion, and given my experiences, EACH of you are the BEST to have ever held your positions!

Lynd place is a very nice facility. There are plenty of activities for residents to do so that they are not just sitting in their room alone. I love the the layout of personal space. Residents can have the feel of home and that is very important. I would recommend this facility to others.

When you walk in it smells good, it smells like home. It really felt like right when I walked in. My mom is in Assisted Living. The staff really knows my mom well, they understand her and meet her needs. The food is good, and they have a lot of variety. The community is beautiful and the layout is simple.

This community was wonderful. They've got it going right in every direction. They kept the community clean and the staff were very friendly. The activities director, front desk, and kitchen staff were all great. Definitely a good value for the price. The staff is very willing to work with you to accommodate for your family' specific needs. They are in a beautiful location; we were very pleased here! The care that my parent's were receiving here was much better than at their previous community.

They are great. My mom loves it there. The staff is caring and understanding of the residents. They have a lot of activities to keep the residents busy . The food is good. The layout is good, all one level. Room sizes are good. They have a nice outdoor patio for the residents to use.

We checked 5 assisted living places. Others had virus. This place works to keep the virus out. They work to keep residents happy and the food is good. They try to meet all of our needs. We made the best choice when we selected Waterford. All services are top drawer the best.

I am very happy living here. Our caretakers take good care of us. The caretakers here are excellent! The food is very good. I love the view from the window - the lake.

I don't think I could be happier than I am here at Hidden Lake. The staff is wonderful and when I appeared on their doorstep at the beginning of the pandemic, they have been kind and understanding of my situation as I also hope they feel I have been the same! haha.

I lived in assisted living for 6 years before I came to Waterford and I can say that both me and my family like Waterford better. The office and the workers and wonderful. They listen to us and work with us in every way to make things easy for us. The food could use some improvement. The entire place is kept clean and beautiful inside and out.

This is a very pleasant community with beautiful grounds and a nice lake, with caring people. It is convenient, comfortable, clean, and well cared for. Thes staff is the best. I love living here.

[Name removed] was extremely helpful, every step of the way. She kept us up to date on everything regarding my uncle's move since we could not be there due to COVID-19. She set up his room, coordinated his phone setup and furniture delivery, and did facetime calls with us so we could see when he settled in. She couldn't have been nicer about anything.

My Mother-in-Law is in great hands at Cedarhurst of Bethalto. What a great facility and amazing staff!

Cedarhurst of Belthalto is outstanding. A new facility with great staff, I always know that my mom is being taken care of. Plenty of activities for residents, and excellent communication with families.

My friend's mother lives here . . . she seems really happy and safe in this environment. It''s just a beautiful place to be!!

We moved my boyfriends mom here after she was diagnosed with Alzheimer’s and we couldn’t be happier. The stuff that works with her are beyond amazing. They go above and beyond our expectations. We truly love cedarhurst of Bethalto!

It has only been a few months but we are very pleased with the entire community. The staff is excellent, the amenities are excellent, and the overall care has been superb.

High Plains definitely puts the well being of the resident first. One of their philosophies is that you turn every encounter into a positive memory. They actually train all of the staff in this. They are so focused on the residents. The communication is excellent. During this Coronavirus, the head of staff has had a weekly zoom meeting for all families to update us on how they are handling the virus. They have been helping my brother have facetime visits with us a few times a week as well as they encourage window visits. They have very little staff turnover which adds to how the staff and residents relationships are so personal and interactive. It is just an amazing place. My brother is the happiest I have ever seen him in his life.