Cascade Living Group

Our experience with Royalton Place has been a good one, overall. The staff is friendly, professional, and really seems to care about my loved one. They've gotten to know her very well, which has gone a long way helping her adjust to the new environment. Our only real issue is that after we had decided on the place and were most of the way through the sign-up process they surprised us with a very large non-refundable "community fee", and we couldn't really get them to explain what this money was for.

I toured here as I was looking for options. It was a beautiful place. It was a little on the spendy side, and this just didn't seem to be the right fit for what we were looking for. Nice place though.

Lori gave an excellent tour and was very helpful in answering my questions. The facility is quite complete--lots of activity opportunities nice grounds attractive. Staff was helpful lunch very nice. I did not go to the assisted living cottage nor the memory care. The residents rooms are well designed. If you have much stuff you need to rent a storage unit nearby--not a lot of storage space in the units. Some of the room look out toward the parking lot and the assisted living--wish there was a little more garden in that view. Other have a great view of the water a few blocks away.

I can not come up with 200 characters....so far all is pleasing and comfortable.

Great place and they provide a good level of care. We're pretty satisfied with the services there. The food is okay.

Royalton Place is the perfect location and level of care for my Mom. My only complaint is that they will not do their job if she refuses assistance. She often refuses to have her room cleaned forcing ME to clean it. Mom does not understand the process and they listen to her! I have asked them to wait until she goes to lunch and then just do it. I think this is more a function of the specific housekeeper than the Royalton's policy. The food is amazing. Mom is eating properly for the first time in years! I am quite happy, overall, with the care she receives.

We were seeking an affordable way to have adequate space. We have achieved it with Mountain Glen with most expectations satisfied. The building is undergoing a major renovation. It seems to upgrade most areas. The staff is a little stretched to get everything done, but it is improving. The staff is great: smart, efficient, cheerful. Unique feature is chauffeur service which is everything it promised to be. Communication with management seems good. Disappointed that rents will increase 5% next year. Food is good and improving in healthfulness. Wait staff is super. Overall a good value and comfortable home.

My loved one was here for a brief respite stay, and overall I think things went well! The facility was clean and well kept, the people were friendly, and she seemed to enjoy her stay here!

The thing that my Dad dislikes is that they are very inconsistent with the food in the dining room. You never know what they are gonna do. Other than that, they are really pretty good. It's a nice facility. The staff is pretty good for the most part.

Good care but not excellent.

Regency Park is going nicely. The caregivers in the memory care are good. The facility is clean. The staff are friendly. Overall it has been a good experience here. The whole situation has been a nightmare because I could not get mom and dad at the same facility. But things at Regency Park have gone well.

The person who helped us there was very knowledgeable and very thorough and did a nice job with the tour and answered all of our questions. We were confident we were going to put my mom in a place with good care.

I thought Meadow Creek Village was a nice looking place. We toured this community, and 2 others while looking into care options for our Mom. Everyone here seemed very friendly, and it was a nice place, but Mom already had her heart set on another one we toured earlier.

I have toured here, and they are lovely, just wonderful. But they are also very, very expensive. I think if you can afford it, then it would be wonderful, but I don't think we could pay the price.

There have been a few challenges and issues here and there but for the most part they have been good. There were some issues with maintenance as my mothers air conditioner was not working and it took a while to get it fixed. Other than that things have been very good for the most part. The people there are friendly and my mother is very happy and doing well there.

We toured here when we were looking at places. We liked it and it was nice. We found another place we liked a little better, and that place was less expensive. But we still thought this was a nice place.

Overall I think they do a good job at Emeritus at Pantano! The employees here are very friendly, and they're always available and happy to answer any questions I have or to give me a status update on my loved one. My loved one says they can be a little slow responding to his call button, however. The facility itself is very nice. When I visited for a few days I was impressed by the food! It's high quality, tastes good, and they've got a good variety of selections. They also have a good variety of activities and outtings to keep everyone entertained. I also thought it was very nice that they let my loved one bring his cat, and they even help him take care of it!

Pleasantly surprised. Newly remodeled. Very bright, cheery, positive attitude culture. Lots for tenents to do.Independent living only. No transition to assisted but you can contract for services.

They do most things very well at Emeritus at Pantano. I have had a lot of exposure to assisted living, and can say that Emeritus at Pantano does an excellent job. They have been really good at communicating with me,. I really appreciate their proactive communication and willingness to address any questions or issues that arise. One are where they could improve is the billing. We have been there a few months and they have yet to get the bill exactly right.

My friends lived in Heritage Springs where they received loving care. Pat especially met many friendly residents there. The staff was caring and helpful. Natalie, Tiana and Megan were especially sensitive to the needs and concerns of Pat. Due to the lack of family support, Pat and Hans needed to relocate to Southern California to be closer to loved ones. It was with regret that they left. I would highly recommend this assisted living facility for anyone requiring this type of life style.