Cascade Living Group

We are looking for a facility that my aging mother can be comfortable and safe in. Cascades of Bend was highly recommended. We were very impressed with the tour and plan on using them as a resource for mom.

I am very happy with finding this gem of a place for my brother. The residents and staff are friendly, they have lots of activities he can join each day and his apartment is clean and spacious. The outside area looks like a private garden to walk around and enjoy the plants and flowers.

5"s across the board. They are currently understaffed, so we did work through some issues with assessment and finances, but have gotten it straightened out. We would absolutely recommend Heritage Springs to other families based on the experience so far.

[name removed] was so nice and helpful. They communicated with me daily. My mom was well cared for. I would recommend to others

The facility is very clean, well maintained with very friendly staff and supervision. The food choices are provided with ample time for residents know what options will be available. When staff is met in the hall during visits you are always greeted with a friendly response. We visited several places before choosing Heritage Springs.

The staff were there for me every time I had a question or needed guidance for things for my father. I would recommend them. Cost was a very real issue with looking at facilities in the surrounding area. I will say like many places, they were experiencing some staff turnover/shortages. I haven't been there since July when my father passed. But for people who need the extra help and hands on they delivered.

It is the best move I have made. The my apt is great ,food is great, staff and residence are perfect. It is a great place to live. Activities are plentiful.

The staff is very helpful and well trained. They evaluated my mother's needs and got her extra help and benefits. They have been very responsive to our concerns and they keep us informed.

We were very happy with the care my mom received. She was also on hospice the whole 5 months she was there until her passing. Many of the staff there really loved her and it showed. The days leading up to her death were made easier as the staff brought in chairs and snacks and we could come and go anytime day or night. And that was with over 10 people there. I've very glad I called A Place For Mom. It was a very stressful time and we were able to quickly get her in.

The friendliness gets a 10, that has ben amazing. We have been so pleased with how much the staff cares about my mom. We would absolutely 100% recommend this community to other families based on the experience so far.

Needs change so be aware that pricing can too

My friend lived there until her death last year. She loved everything about Deerfield! The staff, the food her room and all of the activities.

I would rate Regency Grand a 5. My mom is getting excellent care. The facility is clean and decorated nicely. A lot of activities available. My mom is in memory care. The caregivers have been very nice to her.

My mother's last few days were spent among family and the caring staff of Regency Grand. From the first tour [name removed] made my mother feel welcome and the family assured of support; her last act of kindness was reassuring my mom that we had not moved her away from the wonderful place we found for her. [name removed] and [name removed] , along with the wellness staff showered my mother with compassion, care, gentleness, and love. The med staff provided whatever my mother needed to ease the pain of her transition around the clock. [name removed] has developed a culture of care, above and beyond my wildest expectations; inculcating her entire staff with the unwavering and genuine desire to care for their residents as if they were their own family. Moving my mother to Regency for the last days of her life as she was devastated by cancer was the best decision I made. No accommodation was withheld, no compassion restrained, and every kindness extended with heartfelt joy. There is no place like this.

I would say a 5 on everything. They have been wonderful. Very experienced, welcoming, and friendly. They took the time to explain everything and give us a tour.

Very kind, friendly staff. the residents are happy and have a period of activities to do. The dining room is especially great as it is managed restaurant style. Helps them feel that they are out to eat instead of in the building. Beautiful rooms, very attentive staff.

I think I would give each a 5. We are really liking Mountain Glen. My only suggestion for them (and I need to just talk to them about it but haven't) is I would like a monthly report on mom from their point of view.

I am very pleased with the quality of care my mom has received at Deerfield Village. One thing that really stands out is the staff, they are dedicated and compassionate. Because it's a smaller facility there's a real sense of community. Everyone pitches into help regardless of their specific job. When my mom first arrived, she needed extra attention as she was recovering from recent fall and had just come out of rehab. She also faced the medical complications that required her to return to the hospital for further treatment. Throughout these challenges, the staff show genuine concern for her well-being and made sure she received all the support and care she needed. Now that my mom is back at the facility, she continues to receive attentive care. She is settling in nicely and truly feels like this place is becoming her new home. I'm grateful how everyone has supported both my mom and our family during this transition.

I can only speak to how we were treated through the signing on process, which was excellent. [name removed], the woman that will be moving in, does not move in until Monday. They have been very helpful and kind up until now.

The food is good and the caregivers are outstanding. The facilities are good but some items need repair.