Cascade Living Group

Mother is 93 with Macular Degeneration and is hearing impaired. Yet, at Sierra Del Sol assisted living, you would never know. She is able to participate in most activities, which are many and varied. She especially enjoys the weekly outings in and around the city. I was sold at the white table cloths each meal...the facility is impeccably maintained and the food very good. Residents help one another and are fun for me to visit. Staff are incredible. Genuinely kind and caring, knowledgeable and professional. They have been a great help to both Mom and me navigating the process. The cost is less than other facilities we visited. I am now able to truly be the daughter and not the caregiver. And to do it without worry!

The staff are friendly and helpful. They spend a great deal of time with the residents and I've only seen kindness from all of them. The memory care unit is always vacuumed and tidy. Communication is usually adequate, and with divided families that is sometimes difficult. Their meals are top quality and very good. The kitchen staff must have great training. I would definitely recommend this assisted care facility.

It is excellent and highly recommend. We picked this community because the website popped up when searching for A Place for my Mom.

It's a very nice place. The apartment, and amenities won me over.I would recommend.

Helpful staff, variety of activities are provided. Room sizes are adequate. This is a top notch facility.

We picked Cascades because of price and we really liked Haley, she and the staff understand the difficulties of caring for the elderly with dementia . My Dad really likes it there, it's clean and food is very good.

The staff learns each resident's name and they are very warm and friendly. They all are very willing to assist

I would say five on all except for maybe cost. But I know that's just the way things are. We disputed a bill and they gave us the money back for the first two months so that was nice. We would recommend this community to other families, but it is very very expensive!

We have been very pleased with the café and communication with the family at Cascades of Bend! Extremely personal service for my aunt. Staff are friendly, professional and very kind. We couldn't be happier!

My aunts diagnosis is Agressive Alzheimer's, her first month she struggled huge with confusion because she was in a new environment. The staff has worked closely with me to help w her transition. Here we are in month 3 and my aunt is telling me how much she loves the staff. They're so helpful. She at times thinks she's in a fancy hotel and raves about the service from her bed being made, her house keeping to her waitress at the main restaurant. I received a call that they are doing a gift exchange on the 21st. I'm excited because where my dad is at, they've not done any of that since he's been in the facility I'm definitely making a suggestion for them to follow suit. Different area where he's at and no comparison to the quality of staff

It's been a great experience from the start. It was a difficult change for my mother, however they made her feel at-home and included. She now has many friends and is active in several clubs and walking groups. We picked this community because of the value for the cost.

My loved one's are currently residents at Heritage Springs and everything has been great for them so far at this facility! The cleanliness and friendliness are great. The staff, care services, activities and meals have all been great! The value for cost is great as well. My loved one's seem very happy there and are very well cared for. I would recommend Heritage Springs to others.

Desert Hills was the blessing in a hard situation. Making the choice to place my mother into a memory care facility was the hardest decision that I have ever had to make. But Desert Hills truly made the process easy and smooth. They helped me get through all the hoops of gathering documents from the doctor. Once my mom was there we saw and immediate improvement in her, she was socializing again, joining in and doing activities, visits started to go well again with family. The communication from the facility with myself has been amazing and made me feel so much more at ease with everything. I would recommend Desert Hills to anyone looking for a good memory care. Especially because it is only a memory care facility. Their staff has been wonderful and treat my mother like family.

I am currently a resident at Magnolia Grand. The staff here are the most professional, helpful, and caring people that exceed any and all expectations! The move in process was extremely simple. I would definitely recommend others to choose The Magnolia Grand as their ONLY choice for their new home. I made the right choice.

My loved one was previously a resident at Cascades of Grants Pass- The Pointe and everything was great for her at this facility. The facility was always clean and things always appeared to be organized. I was always notified immediately when anything happened with my loved one. The staff was very helpful. Everything was great! I would recommend Cascades of Grants Pass- The Pointe to others!

We found Royalton Place and my dad enjoys being there. I visit often (usually two or more times a week) and see all staff addressing the residents by name. It does not feel institutional but more like a residence. They have tons of activities including bus trips, professional musicians playing, celebrations, and bus trips each week. When my dad moved there, the staff introduced him to other residents, so he could find a set of friends to sit with him in the dining room. My dad loves the food and I can join him (and his buddies) for lunch or dinner for a small reasonable price. The med techs are on top of the medications and the RN can coordinate with my dad's doctor. Downside - they could be more attentive to cleaning the rooms. Overall, we are happy with Royalton Place.

Exceptional. They have gone over and beyond. The staff is wonderful. We picked this community because it was close by, reasonable price, availability, and adequate staffing.

What our family likes the most about the Heritage Springs community is the overall cleanliness as well as the people who are working there. Based on the experience we have had so far, we would recommend Heritage Springs to other families who are looking for a place for their loved ones.

Maintenance keeps it clean, but always room to improve. Staff is all friendly, from house keeping, kitchen staff to the front office with an open door policy. They appear to offer excellent care, I am independent so I can not offer opinion. The Executive Chef had worked in hotels in Chicago and was the culinary instructor at the local college. Most food is sourced locally and made from scratch. They have a movie every night, Bingo 3 times a week, Cardio Drumming, Zumba card games weekly and corn hole and art expression and trivia. One would have to make a conscious choice to isolate to not find an activity. Overall is is expensive compared to living independently in an apartment, but when you factor in free cable internet and meals, the cost is only a few hundred more. Parking does become an issue. There is an inadequate amount of spaces to accommodate residents, staff and visitors. Having mobility issues, this can be a challenge at times.

My loved one is a resident at Heritage Springs and the experience has been great. The staff and the communication with the family are both excellent, especially when managing my loved one's care from Las Vegas AND Portland! The move in process was easy and the community and residents could not be more welcoming! I would highly recommend Heritage Springs to others! We're really happy with them.