Cascade Living Group

Mom is very happy at Creekside. Overall it has been a good move for mom. I would recommend to others.

Dawn was amazing. Very helpful and understanding. The building was very nice and the people I met along the way were great. It seemed like a great place. I wish this would have worked out for my mom.

[Name Removed] was phenomenal. Room sizes were nice, activities were awesome. Something always offered. Amenities were good. Exercise room was really great. Food quality was not great. Hot items were almost always cooked. Dining staff were all very pleasant

Facility is very clean, friendly staff.The only thing we noticed was when my daughter made a visit several times she found [name removed] in TV room by herself and not fully dressed. All by herself...

The two new director's are trying hard to improve all services as well as the memory care facility building and grounds. My mother in law is in the memory care building at Arbor and not able to take part in the activities due to macular degeneration and other heath issues. They do have activities almost every day and music a couple times a month, we see others from other 'neighborhoods' involved. Most of the staff are immigrants so there is a bit of a language barrier, but we find them helpful and caring. We are usually there during the lunch meal, which looks good. We have to help mom eat and she mostly likes what they are serving. Her table mates usually eat their entire lunch and comment that it's tasty. Mom's room and the facility is always tidy and clean. By choice she is in a double room by herself which of course makes it roomy.

[Name Removed]was very knowledgeable and helpful. The facility seems very well maintained and managed. I was impressed. However I do have some concerns that management can’t control. The location is troublesome because of it’s proximity to the highway and the airport. The units are old and the floorplan seemed odd and kind of dark.

Need to work on the food

My dad couldn't tour because he was in foster care so I had to look at the place by myself. It meant my expectations, but I did get some mixed messages from various people that I was working with. I had to go back and get reconfirmation's of what prices were correct how the assessment process worked etc. but overall everything got worked out.

Rep was outstanding. Place was clean updated and attractive, apartment was very nice. Our main concern was Phil has special toilet seat and wenow have 2 baths. Also now have 2 bedrooms. We thought we could get some home help at our present apt. and have more room.

What stood out is how long several of the main staff members had been there. All the activities. I would definitely recommend! The staff is wonderful but even better the residence all seem so happy and are helping my mom with her transition.

Place was very nice but if we knew the buy down wasn't available, we would have not done the tour. We learned that in the brochure on the way home. We were sold if not for that.

Very nice smaller community. Clean and friendly. My only comment would be that the apartments are very small for two people. Other than that it's a very nice place

The assisted living area that we toured was very nice. It was clean and the apartment that we saw looked to be adequate for two people. We then toured one of the cottages and it was again a two bedroom cottage, which seems to be what they have there and it was the design was a little difficult to understand, but the room and the items that they had there were fine. It was nice. Nice place to live.

I like that the main Chef interacts with residents and often she and other chefs delivery your food. She is very kind and discussed best food options and way things are cooked as I have lost a lot of weight and need to eat only certain food groups.

Facility was welcoming! [name removed] was extremely kind, knowledgeable, patient. She gave us her undivided attention. Staff were all very attentive and welcoming. Felt very comfortable. The only downside for us was price. Will keep this facility in mind when placing.

It is a good fit for me. I am enjoying it here. I would recommend Arbor Village to others who are currently searching for a place.

The staff are very helpful and pleasant. They can answer most questions, those they can't They will point you to the person who can.

Staff is very friendly and helpful. They treat visitors like guests in their home. They treat the residents like family.

The food is good. Staff treats my friend well. He has a studio and seems content. I am disappointed that no transportation to doctor and hospital appointments exists. Other places that I checked out did. I assumed all did. ??

Staff very friendly, but right now short staffed. Facility waiting for new activities director to start. Mom loves the games they do, especially Bingo. She usually loves the food that is served. She's commented on the beautiful Christmas lights they can see through the huge windows while they eat. Facility is open, bright & cheerful. She has also enjoyed a day trip planned for residents. Hopefully more of those when activities director starts.