Cascade Living Group

We were given a comprehensive and informative tour by a very accommodating and pleasant young woman, the Director of Community Relations, on VERY short notice late on a Saturday afternoon. She showed us around Creekside's main building and one cottage, gave us all the information we were after (such as costs, availability, amenities, etc.), and sent us off (after 6:00 p.m.!) with literature, a box of See's candies (Valentine's Day nearing), and in all an excellent impression of Creekside.

We had a great tour experience with Cascades of Bremerton (we toured with The Cottage which is the assisted living portion of the facility). It seemed like a very active community and a lot was going on. The room size was also great. Out of the many places that I toured, this one was the month in-depth and I learned the most about assisted living. They also helped me learn what questions I needed to ask on my other tours, they really took their time with me. The reason we did not choose this facility was because they did not have a social security spend-down.

The staff at Waterford Grand are friendly. They are having some problems with staffing, but overall I think my loved one is really happy there.

Magnolia Grand is very nice. It's super clean. The staff are great people. And the food is really good - I've never eaten this good before!

The people are fantastic. Mom is very happy there. We are struggling a bit with food, and I think part of it has to do with Covid and staffing. My mom is a diabetic and needs a special diet, but they're doing everything they can to accommodate her. And they are just wonderful people.

Our experience has been fine so far, the staff members have been very helpful and friendly and they have given my husband such good care so far.

The community is very good and they care about the residents. I'm really happy with the experience. There are tons of activities such as arrangement of flowers, concerts and shows, movies, and more for the residents to participate in. There is a weekly calendar of activities. There is a regular meeting with the chef, administrators and additional executive staff with the residents. The food is quite food.

Everyone is so involved with the residents! Really nice place to be a part of.

My Mom's world has changed so much since moving into Creekside. She is so busy now, loves the food and atmosphere. When we visit, she is always smiling and the staff even remember our names too. Thank you for making my Mom so happy.

This is a very caring place for my mom. Everyone is very helpful and truly listen to any feedback we may have. The food is wonderful.

I really like having my parents here. We’re still in the early stages of trying to figure a few things out. As far as the food, the care, the friendliness of the people, and the facility is concerned, we couldn’t be happier. There are 2 specials each day for lunch and dinner that you can choose from but if you don’t like what they have to offer than there are set things you can choose each time. With all of the meals there’s a huge variety of sides that you can get. My parents are very comfortable with the staff coming in to help with their medications and the people are very friendly. The facility is extremely clean and you can set out garbage anytime. Housekeeping comes once a week and changes the bedding and cleans the entire apartment. Every Friday night they have a happy hour, they’ll take the residents out to various places like different restaurants and sightseeing places, and there are always activities going on. The price you pay each month is all inclusive and they don’t really have to pay extra for things at the moment. However, this facility has memory care within it so my parents will be able to stay if either of them needs to be moved there. I would absolutely recommend them.

My mother-in-law is doing great, it is as best it can be for her. The staff and everyone is great. The meals and activities are good for the most part. I would recommend the community to a family or friend.

I found the staff at Arbor Village to be extremely helpful, friendly and kind to my mother. My mother loves living at Arbor Village and enjoys all of the activities, the staff and friends she has made there. We couldn't be more pleased with the community and the excellent care they provide.

THe staff at this community are accommodating, caring and friendly. They know my loved ones by name. The nurses are helping with their medication. My father in law is gaining strength as they offer physical therapy. The food is good and they keep the community clean.

One of the main reasons we chose this community is that it is really clean. The rooms look out over the outside garden area. My aunt is able to go out into the securely fenced in garden without a chaperone. I feel they do lack a little in the activities department. The food is good and the community works fairly well with her personal caregivers.

Thank you Royalton

The staff is warm and caring. It is a homey atmosphere. And I feel that my husband is being well cared for, and they strive to meet his needs emotionally as well as physically.

Can not imagine a better place for my Mom. So grateful to find The Willows.

Our parents moved into the Waterford Grand in June 2016 and have been there almost a year already. They have enjoyed all the wonderful features there: the scenic location and wonderful views, the spacious dining area, a comfortable and well designed room, the state of the art exercise facilities, theater room, and all the other elegant interiors. They have also been well served by the employees there. Their room is cleaned by courteous aids, they have regular health checks, and other aids have provided assisted care in their home. They have enjoyed the meals, and have been happy that the chef also regularly meets with residents for input. They have participated in the many special events and regular activities, and have begun to form friendships. All the employees have been very friendly and helpful, and responsive when there is a need. They have found that the Waterford Grand is not perfect as it is experiencing “growing pains”. When they moved in the facility was just over 1/3 full, and now it is over 2/3 full. There have been staff turnovers, staff still learning or figuring out their jobs and other changes along the way. However through it all we have seen the staff at the Waterford Grand consistently strive to be better while maintaining the utmost courtesy and kindness. This speaks highly of the leadership and the ethics of the organization. I would say the Waterford Grand is “moving from four to five stars” as it is consistently growing from one of the very good senior facilities into what may become the best facility in the area.

My experience at Cascades of Grass Valley has been very positive. The staff is very personable and they show a lot of warmth and love towards the residents. Mom has been living there and I have asked her if she enjoys living there and if she likes the staff, and her answer has been, " I think so." I appreciate that they like to let the residents participate in the cleaning and daily upkeep of the common room. Mom enjoys helping out the staff when she can. She also likes and cares about her roommate. Over all, my experience is positive.