Bonaventure

We chose Park Vista Bonaventure because of the location, friendly staff, the ease of access to the elevator and uncomplicated hallways.

We made new friends our first evening here at dinner. Menu choices are very good. There are a wide variety of activities to choose from. Many outing to choose from as well. The staff are all welcoming and cheerful.

Pay attention to services that are "offered", but not currently staffed. (A barber/hair stylist was offered, but since moving in (date removed) have yet to see one). We are having issues with getting a credit applied for the 2 weeks the room was not acceptable to live in. Food quality has gone down since my dad moved in... House keeping was supposed to be weekly, and so far has been more like every 2 weeks after making complaints.

Mom really likes the staff she works with but gets frustrated with the turnover. I am guessing that there is turnover at every facility. There are several key staff members for Mom that have been stable for the last couple years, so I am pleased about that. They do seem to have a lot of turnover in the kitchen and the quality is up and down.

The activities are limited! It enough people want to participate. That is not Bonaventure’s vault! There isn’t very many independent residents! The food is ok but I would like to see more variety! The staff are very friendly and helpful!

High staff turnover. Had some good people, just not long term employment. A good chef on staff and good servers too. The management doesn't always give good information to the residents.

I would probably recommend it to others. The only other comment would be is I believe it is under staffed. I picked them because of the openness of the apartment. It has an open airy to it and also it had small but adequate kitchen

Our loved one isn't very happy with the meals. Menus sound good but not what he expected. However, we would recommend this community to other families based on the experience we have had so far.

My parents only had a short, one month, stay at Spring Creek. Their healthcare needs weren't really a good match for the services provided there. My dad, especially, didn't have the mobility to have the amount of care provided be sufficient for his needs. I think that the caregivers were doing what they were supposed to do, but my parents needs were greater than "assisted living".

Very supportive environment. People were offering to help when I broke my foot right after moving in. Lots of activities. The people are the best part. The food is inconsistent but the bistro and pub offer options.

The facility is new and clean and staff are friendly people who seem to genuinely care. Mom feels safe and we feel she is safe which is of paramount importance for us. The rooms are not fully occupied which means the facility is not fully staffed and many of the housekeeping and food service employees are new. Service is lacking in those areas. They had turnover in with the Chef and we are not pleased with the quality of the daily specials. Basics, like a cheeseburger, are fine. Overall it is OK but not great - yet. We are hopeful.

Staff is nice but does seem to have a lot of turnover in the lower level positions. Food is inconsistent. Good location and price and facilities are reasonable.

It was so long ago that it is hard to be specific on things, but they respected us and our needs. They were prompt in addressing any issue I had. And he was not there very long.

Overall my Mom is having a good experience - they have a big turn over of staff and seem to be short handed a lot - it hasn't affected my Mom very much other than the food - it's really hit and miss unfortunately- the friend ships my mother has made up for a lot - she is happy

Friendly caring staff. Very helpful to residents. Always smiling. They need more options on the food menu.

Since my mother moved into Bonaventure-North Creek over two months ago, we have found that the facility is a very good fit for her. While she definitely has some cognitive decline with age (almost 89 yo) and some early symptoms of memory loss and dementia, we felt that an assisted living facility with memory care in-house would suit her best at this stage of her life. She has seamlessly made the transition to one of the one bedroom apartments. It was completely refurbished before she moved in with new carpet, paint, appliances & bathroom fixtures. She also seems to be more engaged than her previous facility & is making new friends at mealtime. She says the food is pretty good. We are very pleased so far with our choice to move her into BNC. If you are interested in a facility that has both assisted living facility and memory care, I definitely recommend that you set up a facility tour with Bonaventure-North Creek.

I enjoy it here with lots to do. Transportation they have available is a big plus for Dr appts etc and they go on many fun events. The driver had been here for many years and is super. Management here works for a better run facility and are very nice. The food I’m not crazy about however there are some really good ones . They and Corp want residents input.

We love our apartment and really like our fellow residents. The staff is kind and caring and they always try their best to do a good job and take care of the residents. There are minor problems and challenges, but nothing to get too worked up over. The food is better than expected. Our apartment is large and nicely accommodated our furniture which contributes greatly to making it feel like home. Management was will to allow us to make upgrades (at our expense) to flooring, washer/dryer, and closets.

Do not like the activities person and the activities are not executed well. Just not set up yet. However, based on the experience we have had so far, we would recommend this community to other families.

Never dreamed we could get my mother in law out of her house and she would move into an assisted living facility. She has always said “I will never go into a nursing home!” She is strong willed and very independent, our other siblings are in shock and are so grateful to us for her move. She is enjoying Bonaventure, and we are not worrying about her safety. ( she is 91)