Bonaventure

Our care services were beyond the scope of the facility. The Director may of not realized this, but was very accommodating when the bill was settled. We were prorated and they worked with hospice to arrange the transfer.

With the overall experience, we sometimes do not get responses to questions. For the car services that is unknown, we have not started the care really. For our loved one mom said the meals were good. They got a new chef, but at the moment the meals are not so good. Lots of activities lacking in areas.

Silver Creek was a good placement for my grandmother. I was staying with her as it was a hospice placement and our stay was short. I have mixed reviews about our stay. The kitchen was not accommodating to a restricted diet. Which is unbelievable as they are literally making food for a fragile community. The support staff & medical aids were attentive but the facility seemed to lack in supplies that would be commonly needed by elderly residents. If I had not been staying with my grandmother in her declining state I would have been very concerned. However, if she were in her prior active, cognizant state she probably would have been happy & safe there.

Bonaventure of East Wenatchee is a beautiful community , that provides safety or the residents, and also has caring staff. There is a real sense of community among residents that are living there.

The staff members and residents are very friendly. The Bonaventure of Thornton property and individual apartment is modern, clean; and the amenities are very nice. Overall, the property fees safe and secure.

I love living at this community. I love the people that work at Olympic Place Retirement and Assisted Living. They really care. The food is medium. Everything is clean and tidy. They have lots of activities.

The staff work really hard to meet the need of the residents. We have liked all of the interactions we've had with them. The unfortunate thing is that finding good employees is hard for everyone right now, and so there has been a steady turnover of staff as corporate has moved them around to plug holes. The quality of the food is a continual conversation. My father-in-law isn't a complainer, but the friends he's made are. We recognize it's hard to please everyone, but they could definitely improve. The residents are very friendly, and it is relatively easy to build good relationships. My father-in-law has made many. They have a good variety of activities, and several times a year host families for meals, BBQs and other celebrations at no cost to the family (usually)..

We picked this community, because of the price and how clean it was. There are things they could do better. I would recommend them.

Housekeeping in memory care is not as good as assisted living because the care takers have to do it. Before Dad passed the memory care staff were great and even when he did pass. Now Mom is still in the apt in memory care with some dementia but still pretty independent so I worry sometimes they don't check on her enough and she doesn't like to come out to the commons area. The food was better it is not as good in the last couple of months . Mom eats in her apt so by the time it is delivered it is cold. They do let me eat with her without charging me. There has always been activities in memory care but Mom won't go. She has a key fob and can leave memory care to do other activities but chooses not to. It looks to me like they are better in the main building now them the last manager. Mom pays awful lot of money to be in memory care in her big apt but I am afraid once I move her to assisted living her memory would get worse and I would need to move her back. The caregivers are good to her and I don't have to worry.

My dad says that people are very friendly and helpful at Bonaventure at Keizer Station. He also says that sometimes the maintenance is slow at fixing things, but that he realized the difficulty in finding enough qualified help to do some things. The residents and the administration are so friendly and welcoming when we visit and they plan fun activities for their residents - Mother's Day tea, Father's Day BBQ, Hawaiian luau, car show, and weekly visits to places in the area. Although mom and dad are limited to how many daily activities in which they can participate, the activities sound fun to me and really help foster a community feel. I would recommend this facility to family and friends.

We picked this community, because of the people running it, and timing to get in. The experience has been great.

We toured Bonaventure of Lacey Senior Living when searching for a Memory Care facility for our loved one. This facility was very nice. However, they don't allow Medicaid spenddown. That doesn't work for many.

A very nice facility, but there was a slight turnover of management for the short time that we were here. The staff was very caring. I know they were short staffed. I was surprised how much turn over in staff in the short time we were there. Food was cold when it came out. The service was also slow. Variety of meals was nice. It is definitely pricey. It is sad how much these places charge our elderly.

My loved one is currently a resident at Bonaventure of Lacey Senior Living and his experience at this facility has been very good so far. The cleanliness and friendliness are great. The staff is great. The meals, activities, and quality of care are good! We would recommend this facility to family and friends.

Olympic Place is worth consideration by those looking for assisted living. We picked this community, because of the location, and it was close to home. Clean - well maintained not worn out. Size - bigger should equate to better social environment. Anyone moving a parent into one of these facilities needs to be patient, things you don't like will happen. It's a for profit business run by human beings. Staffing is an issue everywhere. Olympic Place employees seem to care about the residents.

The challenge was during covid being short staffed which happened in all facilities. They did their very best during a difficult time. The staff were amazing! Such wonderful Care staff truly loving caring and there to be of service to others! I wanted to give it a five for a lot of things but because of circumstances of covid Beyond their control there was a four that I gave in many categories to be accurate to the experience of the time. But honestly just so wonderful! We still go back to visit as [name removed] at 80 years old fell in love with a 92-year-old resident there who we have adopted into our family! We love him dearly and all of the folks there who took such loving care of my beloved sister [name removed] our [name removed]

The staff at Gibson Creek Retirement Cottage and assisted living are very flexible, friendly, and kind. They serve their food quickly which is good. One downfall is that it takes awhile for the staff to come when someone pushes the call button.

The community was newer and staff were eager to help. We did virtual tours and [name removed] liked the layout of [removed] apartment better. It was more convenient to where both my daughter in law and I live. Kind of in the middle.

My loved one is getting the care he needs and my parent has plenty of opportunities to interact with the community without the worry of leaving my loved one alone.The care staff is great. Very responsive to my loved ones needs and quick to form a bond with them. The service staff is adequate. Every place is struggling to find and keep good service staff. Woodland seems to have at least a small core of good, dedicated service staff that makes up for the lack of numbers they really need. To me, the management team is the weakest link in the staff. We have struggled with communication with the management team and had a difficult time settling into a care plan and scheduling services. My family has expressed concerns about the lack of response to questions/concerns they have raised. I do not believe they have an individual management member that handles onboarding, following up with new residents to make sure everything is in place and that their needs and wants are getting addressed.

We picked this community, because of the sense of care and concern, the director was willing to work with me in a timely manner, understanding my predicament.I would recommend Bonaventure of Vancouver to others seeking a memory care facility for their loved one. The staff has been wonderful to my mom.