Bonaventure

My mom was there for three weeks as she tried it and really wanted to be home. The staff were very friendly and worked close with me. There was a bit of changes in staffing while I was there. The facility I am sure works great for most needs but my mom's medical needs and her own demands needed something different. Often she would pull the cord and ask for a med tech so the caregiver said they would pass on the message but it would be over an hour before my mom saw one. They were in the presence of finding an in house nurse so the med techs seemed a bit n their own. They were so patient and kind with my mom but so often I had to work with them to support my mom. Her diabetes sliding scale made it difficult for them as they have to follow certain charges. The front desk manager [name removed] was fabulous as well as [name removed] and [name removed] . They were however difficult to get a hold of with their busy schedules. I adored all the med techs and caregivers. [name removed] is one that stood out. They tailored to my mom in ways I am sure they don't do for everyone and I appreciated that. My mom has since passed away and I am so grateful for them in the short time we were there. The others looked so happy and it is so inviting. I do feel better supervision and training for med techs could be better and maybe better staff retainment and consistency and better communication from admin.

I'd rate them at a 4 only because they don't provide toilet paper for the residents and they don't do laundry, at least not their personal laundry, they'll do towels , but that's it other than that, they've been relatively good. Very expensive there. The bill is running around 8 grand a month. Which to me is a lot. Evidently the food is decent as well. I guess I expect a lot more for that amount of money.

Overall, I would rate my experience as a 4. The facility has a good feel and is fairly spacious. Good restaurant facilities. Lots of activities for the residents. They have had some maintenance and housekeeping staffing issues which is reflected in inconsistent service at times.

What they could improve on would be possibly on cleaning the apartment, a little more in depth, checking under beds chairs etc. Then to vacuum if possible. I am sure every assistant living has room for improvement. In Bonaventure's case, it would be a little deeper cleaning in the apartment and also be sure to call back if messages are left with management, by a resident or family member. We have been very satisfied with everything else.

My husband is in memory care so my comments are in that context. He likes the food. The staff is attentive and friendly and responsive to any concerns or comments. Rooms are not huge but space is adequate. They have activities for the residents. I only go to the memory care so have no observations on the rest of the community.

The staff seems great and my mom seems to like them. There are a ton of activities for her. Food is ok, she has to eat gluten free so that can be a challenge some days. She has a studio which good sized. I don't think she has been happier. She's made friends and participates in activities which she never did living with us.

So far so good. A good facility with good people

She likes that it's simple, ordinary people. It's not As her person I like that the bill is siritzy, it's homey like she is. She likes the people who fluff her up and spoil her all day making sure she's safe, well, has eaten, and has taken her meds. mple to understand and straightforward. I like that the Bonaventure folks partner with [removed], and [removed] so there is a whole staff of people who can watch over her health and handle the small things without her having to leave home. And we LOVE that she has this amazing little apartment that feels like a home.

What I like about the community is that the apartment is good sized. Yes I would recommend it. The only problem that I have seen has been the issue of enough staff members and food service. Dinners are sometimes late and the food itself is now always on par.

Have not met many people working there but those said that I have have been nice. My brother is getting Good service. Few of the places a little bit expensive but where aren't they?

Bonaventure was the right fit, location and the level of care required for our family member. Food is ok, but could use a boost in flavor, generally pretty bland. Facilities are maintained well. Management seems to be turmoil, several changes since we've been there.

I like the closet and storage space in the unit. Maintenance is fairly fast in addressing problems. One thing they should improve on is to increase the size of servings of vegetables in the meals! It is often very inadequate.

Bonaventure staff is wonderful. They are very attentive to the changing needs of the residents. In hindsight I wish I had been more focused while reviewing the care plan. It is very important in transitioning.

It is a beautiful facility with a caring and supportive staff. I would recommend them to others who are searching for a place for their loved one.

4 overall. What we like the most about Cedar Ridge is the low crime, quaint, and friendly

Staff performance was a strong 5. I thought the price was way too high unless you had Medicaid. The recommendation for the facility is 5 if you can afford it, but for people in my income bracket it was a 2

Silver Creek provided the best guarantee of assistance for our needs. My husband was at the end of his life, I need assistance with his final weeks. While things weren't perfect (if that exists anywhere), [name removed] and [name removed] made his last 5 weeks as positive as possible.

My mom is on the independent side so I can't speak for the assisted side and to the level of care or responsiveness. My mom is in a 2 bedroom right now and she loves it. It is like an actual apartment. Big kitchen, big pantry, dining area, good size living room and a hallway to bed and bath. Activities are great! In addition to the regular bingo and cards they have a pub that is open to public on Fri-Sun. Usually every weekend they do something on top of weekly activities, sip and paint, farmers market and car show, day at the races, football game activities. A circus/ carnival theme last weekend. The van is great at getting to appts, shopping, and fun activities. Scenic drives, casino trips, and trips to restaurants. Whenever my mom has needed work done, ie: light bulb change, leak..... they've always been quick to fix it. The only negative is maybe the food sometimes. But overall, I think it's ok. But it is expensive.

They were very nice, good food, beautiful facility and my MIL liked it the short time she was there. I gave a 4 because there were times they were a bit disorganized. I would recommend to others. If I lived closer and was in need of assisted living, I would live there.

There are lots of really fun activities for all activity levels. The facility is really well maintained. I think the food is pretty good. They always have a specific meal of the day plus a list of every day options that include a hamburger, a salad, and other standard fair. The food is much better than when he was living at [community removed]. It takes a lot of coordination for changes in medication and care, there can be some hurdles to get paperwork from doctors. I really appreciate Bonaventure's documentation system as I can always get a printout of what time and who gave medication's every day. They also track when showers are given and other caregiver tasks.