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Bickford Senior Living

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Family-owned Bickford Senior Living has been serving families with compassionate care for more than three decades. Read 1,421 reviews averaging 4.1 out of 5 about Bickford Senior Living’s 55 locations to see how a family of caregivers tends to residents. Providing both assisted living and memory care services, residents with varying needs and ability levels have access to an array of basic needs, personal care needs, and unforgettable moments. Along with their personalized care options, residents enjoy Bickford Senior Living’s Life Enrichment Program, registered nurse care coordination, dementia programming, freshly prepared dining options, and pet-friendly living options. Enjoy a lifestyle built on warmth and comfort when you’re part of the Bickford Senior Living family.

8.0

Review Score

1,421 reviews
55 communities
Starting from $X,XXX/mo

Bickford Senior Living community listings

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Bickford of Worthington

6525 N High St, Worthington, OH 43085

Starting at$X,XXX+ monthly
Photo of Bickford of Worthington
15
15 Photos available
9.2
Review Score
65 reviews

I have complete confidence in Bickford Memory Care to provide my mother the care and dignity every senior deserves. The staff is caring, attentive, patient and responsive. They work hard to provide fun,...

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

The Rivers at Maryland Farms

103 Arcaro Place, Brentwood, TN 37027

Starting at$X,XXX+ monthly
15
15 Photos available
14
14 Floor plans available
9.1
Review Score
113 reviews

The rivers has been good. The caregivers are kind and the residents make you feel welcome. The food and activities have been good as well

Provides: Assisted Living, Memory Care

The Rivers at Maryland Farms provides assisted living in an apartment-style setting that offers the simple pleasures - nutritious food, comfortable surroundings, and the support of a warm, caring and competent staff. A separate Special Care Center for residents with Alzheimer's or other memory...

... Read more

Bickford of Crown Point

140 E. 107th Ave, Crown Point, IN 46307

Starting at$X,XXX+ monthly
19
19 Photos available
9.0
Review Score
34 reviews

Activities are great and the coordinator goes out of her way to invite my mom who is unable to read the signs. Food is good, temperatures of the food tends to be a little bit too cold for many of the...

Provides: Assisted Living, Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Canton

5969 N Canton Center Rd, Canton, MI 48187

Starting at$X,XXX+ monthly
16
16 Photos available
9.0
Review Score
31 reviews

This facility is ideal for loved ones who need memory support and safekeeping but want the dignity of an assisted living setting. The staff are all highly trained in caretaking of both those with memory and...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Chesterfield

11200 W Huguenot R, Midlothian, VA 23113

Starting at$X,XXX+ monthly
20
20 Photos available
9.0
Review Score
6 reviews

Very expensive and you have to supply everything, even your own toliet paper. It was a great place but it was very expensive. Only used for respite care for two weeks but paid for whole month. Don't know how...

Provides: Assisted Living, Memory Care

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...

... Read more

Bickford of St. Charles

2875 Campton Hills Rd., Saint Charles, IL 60175

Starting at$X,XXX+ monthly
19
19 Photos available
9.0
Review Score
51 reviews

5 stars all the way for everything except the food, since I never actually ate there or saw what they offer. From my experience, though, everything else was excellent. The atmosphere was welcoming, and the...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Crawfordsville

100 Bickford Land, Crawfordsville, IN 47933

Starting at$X,XXX+ monthly
15
15 Photos available
9.0
Review Score
9 reviews

Staff is kind and the rooms are a perfect size with large closet and private bath. They have been quick to fix any problems with the room.

Provides: Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Lancaster

1834 Countryside Drive, Lancaster, OH 43130

Starting at$X,XXX+ monthly
15
15 Photos available
8.8
Review Score
29 reviews

It's a beautiful facility. Pricing was reasonable for all that was included. From a medical standpoint my mom required more monitoring that we didn't realize until it was too late. She had several falls, 2...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Marshalltown

101 New Castle Road, Marshalltown, IA 50158

Starting at$X,XXX+ monthly
14
14 Photos available
8.7
Review Score
4 reviews

They seem to have sufficient staff, however, while 2 staff were in the room my mother fell and staff had to be told to call an ambulance due to Mom hitting her head while taking xaralto. They maintain a...

Provides: Assisted Living

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Lincoln

4451 Old Cheney Rd., Lincoln, NE 68516

Starting at$X,XXX+ monthly
16
16 Photos available
8.6
Review Score
28 reviews

The staff at The Bickford is kind to my wife. She is clean and does not smell like urine. My wife eats the food and appears to like it. The unit is clean. The number of residents is small so my wife gets...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

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Bickford of Rocky River

21600 Detroit Rd, Rocky River, OH 44116

Starting at$X,XXX+ monthly
13
13 Photos available
8.6
Review Score
46 reviews

They are doing a lot of maintenance and cosmetic updates since acquiring it in May 2026. I haven't eaten there but Mom says it's better than the last place. Mom doesn't participate in the activities but all...

Provides: Assisted Living, Memory Care

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

Bickford of Davenport

4040 East 55th Street, Davenport, IA 52806

Starting at$X,XXX+ monthly
18
18 Photos available
8.6
Review Score
17 reviews

Facilities were beautiful and well maintained. Staff was so friendly and helpful. The activities director drew Mom into things even though she had limited capability. Nursing staff was very caring. Glad we...

Provides: Assisted Living, Memory Care

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Sioux City

4020 Indian Hills Dr., Sioux City, IA 51108

Starting at$X,XXX+ monthly
23
23 Photos available
8.6
Review Score
13 reviews

We picked this community because, staff, having her own bathroom in her room, amenities and the pleasant welcome we had from the community! Definitely would recommend to others.

Provides: Assisted Living, Memory Care

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Tinley Park

17301 80th Ave, Tinley Park, IL 60477

Starting at$X,XXX+ monthly
20
20 Photos available
8.6
Review Score
33 reviews

I'd give a 4.6 on all of the items on the list!!! We've been very pleased and mom is doing well!!! Thank you for helping us find this facility!!!! I love that I can go there anytime and let myself in with...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Middletown

4375 Union Rd, Middletown, OH 45005

Starting at$X,XXX+ monthly
15
15 Photos available
8.5
Review Score
59 reviews

We were very happy with Bickford during the short time Mom was there before she passed away. The staff was always kind, compassionate, and attentive, and it gave our family comfort knowing she was being well...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Wabash

3037 W. Division Road, Wabash, IN 46992

Starting at$X,XXX+ monthly
13
13 Photos available
8.5
Review Score
5 reviews

Staff are excellent and very supportive to the family and residents. I highly recommend this facility for others looking for memory care.

Provides: Assisted Living

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Carmel

5829 116th Street East, Carmel, IN 46033

Starting at$X,XXX+ monthly
19
19 Photos available
8.5
Review Score
28 reviews

He has the Maple room. Very spacious with separate bedroom. Sometimes he likes the food other times he doesn't The staff is very friendly and attentive.

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Shelby Township

48251 Schoenherr Rd, Shelby Township, MI 48315

Starting at$X,XXX+ monthly
17
17 Photos available
8.4
Review Score
36 reviews

The staff has been incredibly attentive, and the room is both comfortable and very clean. The food is excellent, and there are plenty of activities to keep residents engaged-although adding more musical...

Provides: Assisted Living, Memory Care

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

Bickford of Greenwood

3021 Stella Dr., Greenwood, IN 46143

Starting at$X,XXX+ monthly
17
17 Photos available
8.4
Review Score
35 reviews

What we like the most about Bickford are the employees and yes we would recommend this community to other families based on the experience so far.

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Upper Arlington

3500 Riverside Dr., Columbus, OH 43221

Starting at$X,XXX+ monthly
14
14 Photos available
8.3
Review Score
60 reviews

The executive director is phenomenal. She is young and energetic. Personal engagement with all the residents. Open to ideas and suggestions. Also she has an open door policy so I can reach out with any...

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Spotsylvania

5000 Spotsylvania Pkwy, Fredericksburg, VA 22407

Starting at$X,XXX+ monthly
20
20 Photos available
8.3
Review Score
30 reviews

Bickford is wonderful. The staff is great and the facilities are lovely and clean. My sister is very happy there. I would recommend it. The staff has been wonderful and the facility is really nice. It is...

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Okemos

3830 Okemos Road, Okemos, MI 48864

Starting at$X,XXX+ monthly
19
19 Photos available
8.2
Review Score
26 reviews

This is a nice, comfortable resident facility where my mom lives now. She is not happy being out of her house but does say nice things about Bickford regardless. The enclosed courtyard is her favorite...

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Champaign

1002 S Staley Rd, Champaign, IL 61822

Starting at$X,XXX+ monthly
16
16 Photos available
8.2
Review Score
35 reviews

I would give our short time (2 weeks) there 4 stars. Staff was emphatic and patient. There's just not enough of them. The food was a good mixture of items. Lunch and dinner often included soup, a salad, main...

Provides: Assisted Living, Memory Care

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...

... Read more

Bickford of Omaha Hickory

7337 Hickory Street, Omaha, NE 68124

Starting at$X,XXX+ monthly
16
16 Photos available
8.2
Review Score
22 reviews

The facility was secure and our in and out activity was comfortable. We had good interaction with medical and diet teams. Management was responsive.

Provides: Assisted Living

If you've yet to witness a vibrant senior living environment, it's high time you visited Bickford. From appetizing, home-cooked meals to the reassuring presence of our compassionate caregivers, your loved one is in for a treat. Our activity calendar is bursting at the seams, ensuring they're...

... Read more

Bickford of Peoria

1920 W. Willow Knolls Drive, Peoria, IL 61614

Starting at$X,XXX+ monthly
19
19 Photos available
8.2
Review Score
80 reviews

He had a bad experience with first roommate. A few hiccups along the way. I believe they could some more help. They weren't using call lights. He fell and went to the hospital and needs more care than he...

Provides: Assisted Living, Memory Care, Independent Living

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more
Viewing 1-25 out of 55 communities

Reviews
for Bickford Senior Living

8.0
Review Score
1,237 reviews

Review Score

1,237 reviews
8.0

Out of 10


5 star

49%

4 star

29%

3 star

13%

2 star

4%

1 star

8%

A Place for Mom has scored Bickford Senior Living with 8 out of 10 using our proprietary review score based on 311 reviews in the last 2 years. Over all time, Bickford Senior Living has 1,237 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
604
348
154
42
89
Date Submitted
102
177
311
Reviewer
34
787
404
2
Care Received
488
22
678
101-120 of 1237 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
May 12, 2025
Verified Review
Very positive

We chose this facility because of the fact that it appeared nice yet not brand new (which tend to be more expensive), location was in south Lincoln & the fact that most of the residents seemed to be in better shape then mom giving her something to aim for. Make sure they understand all the fees. There was one for landscaping I think, it was a one time fee but it was for several thousand dollars.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Calib Garland - Resident/client
Assisted Living
May 9, 2025
Outstanding Assisted living facilty

If you require assisted living this is the place be. Residents are a true priority. Bickford provides outstanding accommodations and go above and beyond to provide great service and opportunities. I highly recommend Bickford to family and friends who are looking for assisted living.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5


5.0
Shirley - Toured community
Memory Care
May 8, 2025

I had the pleasure of touring Bickford Senior Living with Joshua , family advocate. He radiated warmth & home. I interacted with residents and staff; all expressed happiness. The mailboxes on each apartment door and individual use of washer & dryer enhanced the feeling of home. Unfortunately my love one required a more intensive care. [name removed]is a fitting ambassador that exuberated kindness, support and concern for potential resident and family. I gladly recommend Bickford Senior living.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
April 25, 2025
Verified Review
Dad is happy

The staff has been very accommodating and my father in law reports that all of the people that work there are sweet and kind to him which is super important to us. Room size is price based on size and windows offered, and also amount of dependency/ need of medical assistance.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
April 10, 2025
Verified Review
Review for Bickford of Bexley

The staff seem always willing to help or point you in the right direction to get any issues resolved. The facility feels less like an institution and more like a form of a home. There are less residents than other more typical assistant living facilities.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

4


5.0
Anonymous - Resident/client
Independent Living
April 7, 2025
Verified Review
family like community

5 for all categories except food. Presently between getting a good cooks, so it was great, now it's iffy, hope for better soon and based on the experience I have had so far, I would absolutely recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
April 7, 2025
Verified Review
Exactly where she needed to be

At that time we were able to negotiate on the apartment price, but not the care They gave two separate numbers you paid care for one thing and you paid for the apartment separately So it made it more affordable for mom She had a studio and it was great for her mobility issues and balance

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
April 7, 2025
Verified Review
Bickford of Omaha review

What they could improve on would be more outings, but yes we would recommend Bickford of Omaha Hickory to other families based on the experience we have had so far.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
Jenny Leidy - Family/Friend
Assisted Living
April 1, 2025
Bickford was perfect for our needs

We had been trying to get my parents into the same facility but because they needed different types of care, it wasn't working out the way we hoped. I called A Place For Mom to see what else was available in our, and Bickford stood out. Even though we weren't quite ready to make the plunge for different reasons, [name removed] kept in constant contact with me. She would text and check on our situation and the health of my parents. One day my dad fell and hurt himself. We knew it was time. The place we wanted to be to keep them together hadn't given their approval yet. However, it was urgent to get him somewhere, and [name removed]helped us get him moved in within days. He was at Bickford for a month when the other place approved him. The staff at Bickford was so kind to him and to my family. I would recommend Bickford to anyone who loves their parents as much as we do. Thank you so much, [name removed]and staff. You made this transition so much more peaceful than we ever expected.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Lisa - Family/Friend
Memory Care
March 31, 2025
Verified Review
Bickford VA Beach Experience

All 5s. My mom has a wheat allergy and they have accommodated that well. She also takes a number of supplements prescribed by a doctor, but not prescriptions. They worked with us to manage that as well. Frequent communication and everyone is always so nice!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kelly P - Family/Friend
Assisted Living
March 28, 2025

respond to questions and needs. I would recommend this location to anyone looking for a place for their family to live. They helped us through a very difficult time. I would 100% recommend this facility to anyone looking for care for a loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 13, 2025
Verified Review
Review for Bickford of Urbandale

Staff has been friendly and Mom loves her caregiver. Comfy and homey feeling. Great community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
March 5, 2025
Verified Review
I would recommend Bickford to others

We are very fortunate that there is an insurance policy to help. The activities director goes above and beyond to have different activities - I know other places do that as well but the place has a nice homey feel when you walk in the front door. The cooks have really gone above and beyond as well - really trying to offer up multiple options for a picky eater - and the Nurse is always available to help with concerns or questions. They have very hard working staff who always say hello when they see you visiting.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
C Ashbaugh - Family/Friend
Assisted Living
February 26, 2025
Verified Review
Our family experience Bickford of Bloomington has been great. They work to have a place for my step mom with 24 hours...

What we like the most about Bickford of Bloomington is the way they make it feel like home for my step mom. Yes, I would recommend this community to other families. Our family experience Bickford of Bloomington has been great. They work to have a place for my step mom with 24 hours. They have also worked hard to make her feel at home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Sheila B - Family/Friend
Assisted Living
February 19, 2025
Verified Review
We love Bickford

All the staff is very helpful and friendly. They respond to requests quickly. And I know they're taking good care of my mom. They have daily activities and try to get people involved if they're willing.. and the meals are good.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Susan Gibson - Family/Friend
Assisted Living
February 18, 2025
[name removed] Stay

[name removed] spent 3 weeks at Bickford @ Worthington. The staff was so welcoming during [name removed] stay. After just a short time, [name removed] was readmitted to the hospital and subsequently sent to another facility for rehab and follow up care. Unfortunately, [name removed] change of medical status resulted in his inability to be cared for at The Bickford. Had there not been the change, [name removed] would have thrived at The Bickford. It is a very pleasant place to stay...the staff goes the extra mile in all that they do. The idea of having a family advocate on staff makes a huge difference. The wellness director is knowledgeable and explains everything very well, making things very understandable. The staff's willingness to keep family informed makes all the difference. I recommend this facility to all!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sharon - Family/Friend
Memory Care
February 18, 2025
Smooth Sailing

Upon contacting Bickford at Chesterfield, I felt this was the type of facility my cousin would find comfortable and accommodating to her needs. The tour of the facility made it clear the staff provided excellent care and support of the residents. The Family Advocate was so helpful. She provided help with admission information and forms, and was always available to answer questions. The building is tastefully decorated and designed well for the level of care and very clean.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
February 11, 2025
Verified Review
Review for Bickford of Upper Arlington

I would recommend this facility to others in need of it. I was completely happy. This facility was a much safer one than where my sister came from. All the staff were knowledgeable and did the best they could under the circumstances they were presented with. I have absolutely no complaints.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Bethany - Family/Friend
Assisted Living
January 22, 2025
Verified Review
Review for Bickford of Lancaster

We were attracted to them because of the location and just the homey feel. I would recommend to others! I would like to add that [name removed] has been wonderful and so caring and helpful!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 14, 2025
Verified Review
Highly recommend

Staff, especially the nurses were amazing! Always very caring and called me with updates or concerns about her health! The facility itself was always very clean, but my mom's room was often not cleaned well. They left messes unless it was their scheduled day to clean her room. That was my only issue with them.

Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


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