Bickford Senior Living

I went into this experience with a mom who did not want to leave her home. After several falls, hospitalizations and several weeks of struggling to find 24/7 care in her home I finally convinced her that assisted living was the answer. Luckily my mother-in-law moved to Bickford several years ago on her own choice and talked it up to mom at our frequent family meals. That sealed the deal for my mom! In the 7 weeks she's been there she has adjusted quite well, and tells family members that if she has to be somewhere, this is the place to be. I wish she would participate in more of the activities, but hopefully that will change the longer she's there. There's certainly plenty for them to do! The staff is great with both residents and their families, and I appreciate getting the monthly newsletter/calendar and other informational emails sent to me. So far I can't think of a single thing I would change about the Bickford family. She gets her hair done weekly right down the hall from her apartment, and someone from one of the Catholic churches comes in every Friday to give her communion, so as long as I keep bringing her hershey's kisses she's happy!

The move to the Bickford has been a positive experience for my mother. She is making a lot of new friends and joining in all of the activities that they have available. She loves that she can go out of her room and talk to people. She loves how clean the place is and how friendly everyone is. The housekeeping does a very good job, she enjoys that they go into her room and make her bed. The meals are decent, the portions are good and she likes walking into the dining room for her meals. I really like that it is a lock down memory unit so I have the peace of mind that she will never walk out and not be able to find her way back.

My mother is being cared for very well here at this community. She is currently on hospice, and they are doing a good job caring for her. They have been awesome to work with. They do a good job with the cleanliness of the facility. I know she is in good hands, and being provided with great care. This is a community I would recommend.

I toured this community. It was very nice and the choices of the room. Great floor plans and very clean in all areas. They have a lot of activities all weekend long. I was very happy with the staff who answered my questions on the types of care that are offered here. I recommend this community for other families to see what is offered for their loved one.

I toured this nice community. A lot of great staff members available. The rooms were nice and a lot of choices on the size of a room. They have a nice snack bar. The staff were great and were able to answer my questions. They offer a lot of activities for her to participate. The community is clean. After this tour, I would recommend this community highly for good care and value.

This community was wonderful to my mother while she was here. They have such great staff that do what they are suppose to do. My mom really liked it here. It is just a wonderful community all around.

Beautifully decorated to feel like a traditional home. Friendly staff and residents.

I like this community and they keep it well taken care of. The staff are nice and informative. They are doing their best to take care of her. The food looks good and mom seems to like it. This community does not accept Medicaid. I would recommend this community.

My mom's memory is improving, before she would say little phrases and now she is asking me questions. They have challenging activities and she participates in a lot of things. I talked with the staff and they tell me she is pleasant and happy. She is where she should be and they treat her with gentle care. She has been paired up with a lady with similar traits. She is doing well here.

I was very happy with the great care that was received here. The staff was wonderful and very nice. They activities have been offer. The community is clean and they have a nice menu to choose from. I would highly recommend this community to other families for outstanding care and value.

Loved this facility and [Removed] the director of Sales. I got a real feeling of caring about their seniors in the facility. Liked that you pay for services needed vs all inclusive.

Sunrise is a wonderful place. Our mother was not there long, but they treated her well. The shared pets are also a great addition.

When it became apparent that our sister required care beyond what we were able to provide, we began an intensive search for a facility that would meet her needs both physically and mentally. Now, some six months after her residency first began, we could not be more pleased with the outcome of her placement. Every time that we go to visit her, we come away with the feeling that she is in the best place that she can be in for her health, wellbeing, and protection. The staff is friendly, caring, and very observant of her needs. She also has adjusted very favorably to the changes and, while dementia does not get better, it does seem to have reached a plateau where there is a degree of comfort within her confusion. Great job Bickford of Battle Creek!!!!

The staff at this brand new community are bending over backwards for the residents. My loved one likes the food, however she does think the portions are a little small. They are just starting with the activities and outings. The residents are currently helping to decorate the community. The community is clean. One of the reasons we chose this community is it is close to a hospital. I would recommend this community.

I am happy with the staff they are very nice. Mom is doing really well and adjusting. they are really good there, if the residents don't come out they knock on their door and invite them to meals or activities so they know, its very helpful when you have dementia. The food is good and mom is not losing weight and eating well. They have things all day long like exercise, crafts, play bingo, different card games a lot more. I like it because it is smaller and not as many residents, more interaction and all on one level. It's easy for mom to get around.

This is a smaller community and easier for my mom to meet people and the staff are friendly and they still are. My mom is doing good and enjoys it. She can choose her meals from a menu or get the daily special and likes most the meals but they have alternatives. Mom enjoys bingo and different groups come to sing and has tried a few other activities. Her room is spacious and she is happy with the size and has housekeeping cleaning it often.

My mother is doing well since she made the move to the Bickford. She seems very happy. The staff helped her get comfortable. From what I've seen, I haven't noticed anything that needs much improvement. The food is very good. We really like the constant care from the whole staff up to the managers. The staff overall is excellent. The upkeeping of the community is great. My mother has gone on a couple of trips to the mall and other outings. We are very happy with this community.

The staff is friendly, patient, and helpful. The place is beautifully decorated, the food is good. There is a real caring atmosphere at Bickford.

we would happy with the care that we saw here. We felt that my mom needed a little more care in special needs. They had add on's when it came to the cost of different care needs. The had a good variety of activities, The food was good and appealing. I would overall recommend the community.

We had a very nice experience with this home care agency. I was pleased with all they provided my mother with. This is a very nice home care agency.