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Benchmark Senior Living sets the standard for senior living throughout the Northeast. Explore among 67 Benchmark Senior Living locations offering independent living, assisted living, mind and memory care, and respite care, as well as 2,531 reviews and an average review rating of 4.3 out of 5. Benchmark Senior Living’s mission is to provide world-class amenities in a homelike environment, offer wellness support through innovative programming, and deliver personalized compassionate care services to residents. Serving as a leader in senior living throughout New England, Benchmark Senior Living seeks to transform lives through human connection and create meaningful moments that tie and bind people together.

8.7

Review Score

2,531 reviews
67 communities
Starting from $X,XXX/mo

Benchmark Senior Living community listings

Showing 67 communities
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The Atrium At Drum Hill

2 Technology Drive, Chelmsford, MA 01863

Starting at$X,XXX+ monthly
Photo of The Atrium At Drum Hill
14
14 Photos available
3
3 Floor plans available
9.8
Review Score
45 reviews

Everything about the place is amazing. From my initial tour with [name removed], I knew it was the place for my mother in law. Since it is a full memory care facility, all staff members are trained and...

Provides: Memory Care

The Atrium at Drum Hill is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling.Each detail of our unique, single story residence...

... Read more

Arbors of Bedford

70 Hawthorne Drive, Bedford, NH 03110

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.8
Review Score
94 reviews

The Arbors in Bedford is roomy and lovely. The staff is quite efficient and always willing to assist and listen to me as her guardian. They have an amazing Activities Program! The food is decent however,...

Provides: Memory Care

The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...

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Benchmark at Hanover

1143 Washington St, Hanover, MA 02339

Starting at$X,XXX+ monthly
17
17 Photos available
9.7
Review Score
14 reviews

Wonderful experience. Apartment is great. Staff is exceptional. Very accommodating and lots of activities available. Food is great. They always have a soup and 2 specials plus a regular menu.

Provides: Assisted Living, Memory Care, Independent Living

Benchmark Senior Living at Hamden

35 Hamden Hills Drive, Hamden, CT 06518

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.6
Review Score
54 reviews

Positive- staff is friendly, the place is clean, food is good, the common areas are nice (both on the memory care floor and regular areas), provide wheelchair transportation to doctors appointments, allow us...

Provides: Assisted Living, Memory Care

Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...

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The Village at Brookfield Common

246A Federal Road, Brookfield, CT 06804

Starting at$X,XXX+ monthly
8
8 Photos available
3
3 Floor plans available
9.6
Review Score
47 reviews

The place is clean and very homey. You feel like you're walking into a hotel. Everyone was super nice and friendly. From the staff to the residents.

Provides: Assisted Living, Memory Care, Independent Living

The Village at Brookfield Common is a haven of tradition and elegance nestled within a community of shops, services, and amenities available to meet your every need, with exceptional convenience. The hillside setting affords a panoramic view from the cathedral-ceilinged dining room, English tea...

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Ashland Farm at North Andover

700 Chickering Road, North Andover, MA 01845

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.5
Review Score
51 reviews

Overall 4 stars. No issues other than the food. My sister is a vegetarian and this leaves her very few options since each meal is centered around a protein. I'm told that the food appears premade and does...

Provides: Assisted Living, Memory Care

Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...

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The Atrium at Faxon Woods

2003 Falls Boulevard, Quincy, MA 02169

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.5
Review Score
49 reviews

Evert category would be a five, except for the quality of food. Virginia does not eat all that well, so I just cant say. If everything else is a definite 5, then I feel the food would be right up there. I...

Provides: Memory Care

The Atrium at Faxon Woods is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling. Each detail of our unique, single story...

... Read more

Benchmark Senior Living at Forge Hill

4 Forge Hill Road, Franklin, MA 02038

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.5
Review Score
52 reviews

Very caring & attentive staff - studio good size for I person / upkeep appropriate / relative well cared for. i would recommend to others.

Provides: Assisted Living, Memory Care, Independent Living

Benchmark Senior Living at Forge Hill is Franklin's first senior living community. Located on Forge Hill Road less than a mile from routes 140 and 495, Benchmark Senior Living at Forge Hill is a state of the art community that offers a full complement of amenities and supportive services designed...

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Orchard Valley At Wilbraham

2387 Boston Rd, Wilbraham, MA 01095

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
9.5
Review Score
46 reviews

Staff went out of their way to accommodate Mom as conditions evolved. Benchmark shared some expert advice while navigating the escalating care needs. Overall, I would recommend them to others who are...

Provides: Assisted Living, Memory Care

Orchard Valley at Wilbraham blends the best of assisted living with a small town atmosphere. Known for its working farms and annual peach festival, our community embodies close family ties, fond memories and lasting traditions. Just a short drive from Main Street in Wilbraham, MA, Orchard Valley...

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The Village At Willow Crossings

25 Cobb Street, Mansfield, MA 02048

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.4
Review Score
58 reviews

Food and presentation is very good in quality and flexibility of menu items. Apartment size while initially judged as quite small really appears quite adequate, as residents are encouraged to get out and...

Provides: Assisted Living, Memory Care, Independent Living

The Village at Willow Crossings is an active Senior community situated on a 20-acre woodland campus in the heart of Mansfield, MA. Manicured gardens grace the winding drives that travel through the picturesque campus, accented by the white picket fences of the charming cottage neighborhood. The...

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Benchmark Senior Living at Chelmsford Crossings

199 Chelmsford St, Chelmsford, MA 01824

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.4
Review Score
34 reviews

I would rate it 5 stars. My mom has had some health concerns off and on, and the nursing staff there has been very diligent in informing me and following up. She has a studio apartment which is spacious and...

Provides: Assisted Living

Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...

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The Branches of Framingham

518 Pleasant Street, Framingham, MA 01701

Starting at$X,XXX+ monthly
11
11 Photos available
9
9 Floor plans available
9.4
Review Score
33 reviews

Our family was looking for a place in Massachusetts to place our aunt. She had lived alone for 40 years and was starting to have issues where she needed some extra help. She finally decided that it would be...

Provides: Assisted Living, Memory Care

The Branches of Framingham in Framingham, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from...

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Benchmark Senior Living at Shrewsbury Crossings

311 Main Street, Shrewsbury, MA 01545

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.4
Review Score
42 reviews

She is very well taken care of by the staff. They have activities all day and they really work hard to have everyone participate. She is in a companion suite so she has a bedroom and there is a shared...

Provides: Assisted Living, Memory Care

Residents of Shrewsbury Crossings enjoy the pleasure of a close-knit community, the privacy of a spacious apartment home, and the peace of mind that comes from knowing our staff is always available to cater to their individual needs. Our spacious assisted living apartments have room for favorite...

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Benchmark Senior Living at Ridgefield Crossings

640 Danbury Road, Ridgefield, CT 06877

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.3
Review Score
92 reviews

I just have to say, to be honest nothing is perfect in life, hence the 4s rather than all 5s. But the overall experience with BRC has been a 5. The staff is fantastic: so friendly and warm with the...

Provides: Assisted Living, Memory Care, Independent Living

Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...

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Evans Park At Newton Corner

430 Centre Street, Newton, MA 02458

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.3
Review Score
57 reviews

Overall, apartment and closet space is huge. Very generous. Overall design and cleanliness is great, activities are varied and multiple options daily. The food is also above average and flexible, generous...

Provides: Assisted Living, Memory Care

Evans Park at Newton Corner in Newton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and from doctor’s...

... Read more

The Branches of Marlboro

421 Bolton Street, Marlboro, MA 01752

Starting at$X,XXX+ monthly
12
12 Photos available
7
7 Floor plans available
9.2
Review Score
50 reviews

[name removed] was very good in explaining what to look for in memory care. (It helped me decide against another place.)I like the fact that the apartment is equipped with drawers so that I didn't have to...

Provides: Assisted Living, Memory Care

River Ridge at Avon

101 Bickford Extension, Avon, CT 06001

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.2
Review Score
67 reviews

At this point we would give 4 stars. The Care is good. The Food is good. The Activities are very good. We wish they would clean her room more often, but not a huge deal. But, overall entire facility,...

Provides: Assisted Living, Memory Care

River Ridge at Avon is nestled in a quiet, residential neighborhood in the heart of beautiful Farmington Valley. We are conveniently located off Route 44 in the charming town of Avon, minutes from wonderful shops, dining, entertainment, and medical offices. Our superb location complements the...

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Capitol Ridge at Providence

700 Smith Street, Providence, RI 02908

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.2
Review Score
41 reviews

Overall, it was a good experience as far as the facility and staff. It is clean and bright. All rooms have big windows for sunlight. The dining room had glass doors that opened to a small but very nice...

Provides: Assisted Living, Memory Care, Independent Living

Capitol Ridge at Providence is a cozy urban retreat situated in historic Providence, overlooking downtown and of course the State Capitol. The beautiful, historic setting is accented by manicured gardens, private walking paths and gazebos. A terrace off the main dining room offers seasonal...

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Cabot Park Village

280 Newtonville Avenue, Newton, MA 02460

Starting at$X,XXX+ monthly
18
18 Photos available
5
5 Floor plans available
9.2
Review Score
15 reviews

The staff are all super caring and friendly. They all remember you and your name, where you sit for dinner, your preferences for meals, and go out of their way helping.

Provides: Independent Living

Cabot Park Village offers Seniors an opportunity to live independently, while enjoying a truly carefree lifestyle. Just a short walk from Newtonville Center, Cabot Park Village's location offers residents a wide array of social and cultural activities. Residents enjoy pursuing their interests...

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Benchmark Senior Living at Billerica Crossings

20 Charnstaffe Lane, Billerica, MA 01821

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.2
Review Score
42 reviews

We moved my father into the work, crossing at the end of June. He has been very happy with the service and the staff there. He calls me almost daily to rave about the food. It’s a clean friendly environment...

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Billerica CrossingsAssisted Living at Benchmark Senior Living at Billerica CrossingsBenchmark Senior Living at Benchmark Senior Living at Billerica Crossings in Billerica, MA is an assisted living community choice for older adults who value their independence but need...

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MiddleBrook Farms at Trumbull

2750 Reservoir Ave, Trumbull, CT 06611

Starting at$X,XXX+ monthly
12
12 Photos available
3
3 Floor plans available
9.2
Review Score
49 reviews

[name removed] gets constant attention from staff. His day is full. He has already gained five (needed)pounds so I assume the food is good. Staff responds to his needs, for instance, recommending PT and OT,...

Provides: Assisted Living, Memory Care

Middlebrook Farms at Trumbull is nestled in a quiet, residential neighborhood within the charming town of Trumbull. We are convenient to shops and amenities and just a short distance from the theater as well as Sacred Heart and Fairfield Universities. Our superb location complements the quality...

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Benchmark Senior Living on Clapboardtree

40 Clapboardtree St, Norwood, MA 02062

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.2
Review Score
26 reviews

And in addition, my friend has moved to the memory care unit and is thriving there. I have great peace of mind after I visit because he is totally engaged in whatever activity is going on at the moment. I...

Provides: Assisted Living, Memory Care

At Benchmark Senior Living on Clapboardtree, we are committed to ensuring that our every service and amenity will help create the enriched, active life you deserve. It starts with our surroundings. Our community beautifully balances privacy, safety and security, with well-appointed dining rooms...

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Benchmark Senior Living at Plymouth Crossings

157 South Street, Plymouth, MA 02360

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
9.1
Review Score
37 reviews

The staff was very attentive; the facility was very clean and organized; the rooms were a good size; overall the facility is run very well. A very good place for a loved one.

Provides: Assisted Living, Memory Care

Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...

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Benchmark Senior Living at Nashua Crossings

674 West Hollis Street, Nashua, NH 03062

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.1
Review Score
43 reviews

Just make sure you speak up if you find things aren't satisfactory. I feel I was heard and things improved. I go daily to make sure all is going smoothly and my husband is happy and clean and well cared for.

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Nashua Crossings in Nashua, NH is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to...

... Read more

Tatnuck Park At Worcester

340 May Street, Worcester, MA 01602

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.1
Review Score
37 reviews

The staff is wonderful. My Mom is happy there, but the cost seems very high for the care package. I'd be interested in an alternative if we could save some money.

Provides: Assisted Living, Memory Care

Resting at the foot of Worcester's western hills is the historic village of Tatnuck... a place filled with family, fond memories and tradition. Today, traditions continue at Tatnuck Park at Worcester, a respected and valued assisted living community. Built on the site of a former family estate,...

... Read more
Viewing 1-25 out of 67 communities

Reviews
for Benchmark Senior Living

8.7
Review Score
2,592 reviews

Review Score

2,592 reviews
8.7

Out of 10


5 star

58%

4 star

28%

3 star

8%

2 star

3%

1 star

5%

A Place for Mom has scored Benchmark Senior Living with 8.7 out of 10 using our proprietary review score based on 526 reviews in the last 2 years. Over all time, Benchmark Senior Living has 2,592 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,499
715
201
55
122
Date Submitted
146
277
526
Reviewer
126
1,817
616
16
Care Received
924
51
1,549
1461-1480 of 2592 reviews
Sort by

4.5
Anonymous - Toured community
Memory Care
October 28, 2015
Verified Review

My mother did not participate in any activities. The CNA staff is horrendous.

Cleanliness

5

Friendliness

2

Value for Cost

2


4.5
Anonymous - Family/Friend
Memory Care
October 13, 2015
Verified Review
Mom seems to like it there

She is doing fine at Sunrise of Stamford. Mom seems to like it there. The intake process was good. Everyone was nice and well organized. She likes the food. The assistance she is getting is good. She is interacting and socializing well. It is as good as could be expected. So far so good.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
September 30, 2015
Verified Review
Very friendly and outgoing atmosphere

The Benchmark Senior Living at Waltham Crossings has a very friendly and outgoing atmosphere. And they are very caring they approach you when you walk in and they talk to you about your loved one. Overall a genuinely fantastic place. Angelo the business manager has been doing a wonderful job.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Anonymous - Toured community
Memory Care
August 22, 2015
Verified Review

I just visited the facility, so I'm not real familiar with it. When I met with the staff they were very friendly and very knowledgeable. I had no complaints, it was very well organized and well set-up for people to remember. I liked it a lot, it was just the price that was awfully expensive.

Cleanliness

5

Friendliness

5

Value for Cost

2.5


4.5
Anonymous - Family/Friend
Memory Care
August 4, 2015
Verified Review
Outstanding

The Arbors of Bedford is outstanding. The staff is very friendly and courteous. They are very helpful. The location is outstanding. The level of care is very clear. The communication with the staff has been very, very good. I would recommend the Arbors of Bedford to anyone. It found this to be the best choice in our area. I can't rate the activities yet because we haven't been there long enough. (Not Applicable)

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4.5

Value for Cost

4


4.5
Anonymous - Family/Friend
Memory Care
June 22, 2015
Verified Review
The staff has been very good..

The staff has been a very good at reaching out. They sent me photos of my mom. They always update me on her well being. I'm very happy with how things are going. Everyone has been very friendly and accommodating. They do a good job on taking care of my mother. The care services are excellent. I'm very pleased with The Atrium at Veronica Drive. It's been a really good experience. I'm glad my mother is comfortable.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4


4.5
Anonymous - Family/Friend
Memory Care
June 14, 2015
So glad we chose Sunrise Stamford for mom

The staff and the care in the memory care unit is wonderful. Mom is diagnosed with dementia with behavioral problems. They take very good care of her and she likes the staff. The doctor I chose in Stamford is Dr. Wang and she has been very supportive during this whole ordeal.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
May 27, 2015
Verified Review
Very nice place

Overall we're very pleased with how things turned out at Benchmark Senior Living. It is a nice looking, clean, well kept community, and I thought the aide staff does and excellent job looking after the people who live here.I will say that I would like to see the actual nurses participate more in the care, the aides are constantly present and attentive but the nurses seem to get involved much less frequently. But overall it is a great place for care, and I highly recommend it.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
May 13, 2015
Verified Review
Dignity and care

The care my mother is receiving is as good or better than the skilled nursing facility she was previously residing. The aides always have a smile or a kind word no matter how many times they are called to my mom's apartment. She has to be moved by hoyer lift or very carefully from bed to wheelchair always a challenge and the aides are amazing. That alone means everything, she doesn't feel like a burden anymore, they leave her with dignity and that can mean everything at this point in her life with her limitations.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

3.5

Value for Cost

4.5


4.5
Bill's sister - Toured community
Memory Care
April 19, 2015
Verified Review

We made a spur of the moment visit because we were in the area. We did not have an appointment, and expected to pick up some literature and think things over. We were pleasantly surprised to have the Executive Director sit down with us to answer questions and provide a tour for our very reluctant elderly brother who must move from his birth home to assisted living because he simply needs additional care and oversight. It is going to cost a bit more than his current "at home" situation, but it's hard to put a price on piece of mind for my sister and I who live 2,000 miles away. We know there are a couple of less expensive options for our brother, but he's very familiar with the area, very reluctant to move and he received a warm and compassionate welcome upon our visit. We plan to continue to pursue the option of relocating our brother to Kensington.

Cleanliness

5

Friendliness

5

Value for Cost

4.5


4.5
Anonymous - Toured community
Independent Living
April 10, 2015
Verified Review

I toured here when I was looking for options. It looked good. I would want to live there myself if I could I didn't see anything I didn't like.

Cleanliness

5

Friendliness

5

Value for Cost

5


4.5
Anonymous - Family/Friend
Memory Care
April 10, 2015
Verified Review
Review

Maureen Cunningham with a Place for Mom was so helpful in discussing the various options available. She is your MVP. Once directed to multiple options we ended up with CP and Scott Savoie, who was then very helpful in quickly getting me the information and pricing I needed to make a decision. Doing this long distance (a brother in Niatic area to view facility) was challenging, but Scott made it easy. The transition was prompt and handled well by your entire team. As of this writing everything seems to be going well.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Toured community
Memory Care
March 23, 2015
Verified Review

This is where we are looking, and I think when the time comes this is where we will go. Its really clean, and they seem to have really good care. I can't really rate the activities.

Cleanliness

5

Friendliness

4

Value for Cost

4


4.5
Anonymous
Memory Care
March 19, 2015
Verified Review
Excellent Short Term Stay Facilities

We needed a place for round the clock care of my wife during a recent business trip. Blenheim-Newport provided the right level of service for her with support for medications, meals and physical therapy. We would use their services again.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
February 12, 2015
Verified Review
Very wonderful and well liked

This was an excelllent choice cfor a place myh mom could reside and be well cared for. My mother is very pleased to have a very friendly staff being there as friends when needed. to place my mother. The area surrounding the community is very affluent . So this place is very safe, and there are so many ammentities provided to them. sHE ABSOLUTELY LOVE IT THERE.staff care nurse

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Gene - Family/Friend
Memory Care
January 28, 2015
Verified Review
FOUR MONTHS LATER

They continue to do a great job while keeping all the basics intact. It's winter and boredom is the rule at home. Indoor activities at Billerica Crossings are no less difficult. I've observed the tremendous effort to keep the interest in the Harbor unit where dementia is a problem. The family lunches work and I observe the care is great. They know how my wife likes her coffee. She choses her meal. the staff knows me by name. Smiles are abundant.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4

Value for Cost

4


4.5
Mom's Only Child - Family/Friend
Memory Care
October 11, 2014
It'a a great life!

There were several reasons that I chose Bay Square for my Mom. One was it's cleanliness and openness with lots of glass to see into the different common areas. Also, the size of the facility was perfect. Not so many that it was overwhelming to my Mom and she would retreat to her room, but enough for her to be able to choose her friends as she wished. Another reason was the ability of the staffing to be adjusted to the needs of the day. My Mom is evaluated every 30 days and if her needs change dramatically she is evaluated before that and her care plan is adjusted. That way I don't pay for what she doesn't need or she can receive increased care during a situational decline. The food is great and the staff are very caring. One day I had planned to take my Mom to a medical appointment in Scarborough. The day before the appointment I realized that I had a time constraint that would not allow me to get her there on time. I was pleased when even on such short notice they cheerfully agreed to take her there in their van and I would meet her there as soon as I could make it. Their communication with families is excellent and I never feel left out of the loop. I know how to contact each key person there and always get a quick, professional response. They have made a sudden life change from independent living to assisted living an easy transition. I would encourage anyone to look into Bay Square as a next phase of life choice and enjoy all the fun and enrichment activities that encourage socialization and a positive outlook on senior life.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Lisa - Family/Friend
Memory Care
September 18, 2014
Real "Care" for your loved ones; there is Nothing that Could Be More Important

Originally, we had my mother at home with "caregivers," one Mon - Thur. & the other Fri - Sun. How well they kept the house and prepared her meals is "debatable," but they were totally unequipped to handle my Mom's Alzheimer's disease. She would call my husband and I late in the evening hysterically crying and saying she wanted to be with us right then and there. We also found that some very expensive, personal items of hers were missing; since Alzheimer's patients tend to hide things, there is no proof that my mother did not lose them somewhere but we don't believe that is what happened to them. In our heart of hearts we feel quite sure they were stolen. It was initially hard for my mother to adjust to Harbor 1 at The Village (I would say it took her a good three weeks before she even started feeling comfortable there), but I am happy to say she has now been at The Village for just about a year and I cannot stop singing the wonderful praises for The village at South Farms! Their caring staff is the first thing that comes to my mind; you can see the "genuine love" they have for the members who live there. It was also a little difficult to adjust to "a routine" of how and when to visit my Mom because The Village has activities for their residents to do each hour of the day. I feel I have now become an excepted "outside member" who involves herself in the seniors' activities on Tuesday and Thursday evenings, and again Saturday in the early afternoon. I have gotten to personally know (and really care for) some of the other patients in both Harbor 1 & 2. The food that is served is excellent and my mother has even made a few "friends" at The Village; she had no more friends when she was living at home because all of them (including my Dad) had passed away. When she was at home with care, her routine was getting up, having a light breakfast and perhaps watching a bit of TV...and then going back to bed until it was time to get up for dinner. Her routine now is one of involvement with the other residents, joining in on activities that stimulate her brain and make her think. You can see the pride in her face when she does answer something correctly. In closing, I would highly recommend The Village at South Farms for anyone who has a loved one with Alzheimer's. The peace of mind that you receive knowing that she is always with "professional caregivers" and a loving staff is worth so much. Your own life becomes much better knowing she is being so well taken care of.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

3.5


4.5
Kim Metcalf Richards - Industry reviewer
Memory Care
August 19, 2014
Angels review

Angels At Home Healthcare has been active in the Greystone community for approximately 5 years. We provide in home nursing and therapy to the residents. We find the staff to be helpful, informed and professional while making their community feel at home and comfortable. The facility is clean and well cared for. The patients we have cared for in Greystone have been well adjusted and happy. Our thanks go out to the staff for helping our patients age in a safe and comfortable environment!!!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Loved one - Family/Friend
Memory Care
August 18, 2014
Verified Review
Very friendly positive environment!

They're doing a great job at Benchmark Senior Living! It's a nice looking, clean community, and they really take great care of their residents! The staff are all very friendly, and the whole community just has a positive upbeat attitude. They really take the time to get to know each of their residents here, and it's a very family friendly environment!

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

4.5


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