Benchmark Senior Living

My mother-in-law is no longer there but The Village at Mariners Point was wonderful. It was close to her home, she knew a lot of people there and the staff was wonderful to her. Her son decided that he wanted her near him in Florida so he moved her down there. There was nothing wrong with The Village. She was very happy there.

Nice, but I thought a lot of it was unnecessary. It is like a lot of linen table clothes and chandeliers. It comes across as being higher tier as far as aesthetics and everything. It's rather expensive. But I don't know if crystal decor is really necessary to take care of my mom. It was nice, I will have to say that.

The staff at Haverhill Crossings was so friendly and it is obvious that they all are very attentive to the needs of the residents. The building is showing its age a little; the carpeting is showing some wear, but overall it is a pleasant place for my mom. They offer many activities during the week for the residents, and we just enjoyed a Halloween party for the families and residents, complete with trick or treating for the grandchildren! She loves the food, and there are always options to choose from when she would prefer something different. They plan trips, have a hair salon, laundry rooms, and plenty of "living room" areas for residents and families to use. The location is awesome- just off Rt 495.

I have been extremely pleased with Coachman Square at Woodbridge. This is my mom's second placement in assisted living --- she previously lived at Atria Crossroads in Waterford, and I am way more pleased with this Benchmark community she lives in now than I was with Atria. At Coachman Square they actually act like they care and the staff members, for the most part, seem to enjoy their jobs. (At Artria, I felt like money was the biggest motivator and they did not follow through with their promises). I understand that these are businesses that need to make money to stay profitable, but at Coachman Square, they actually appear to put the residents first. My mom is happy there and hopefully she will remain there the rest of her life.

Brookfield Common is a lovely facility with very nice staff. The food is very good and they really try to include the family of the resident by hosting events like a cocktail hour, ice cream or pizza social, and a fashion show. There are plenty of activities for the residents to get involved with and the staff is very much open to suggestions and will make every effort to accommodate your wishes. We had one or two minor issues but they were resolved very quickly. I would recommend this resident community.

They exceeded my expectations - this was the best fit for my family member. It's well-kept and was the most cost-effective option. They seem to be exceptionally interested in keeping my loved one engaged.

This community is really nice and the staff was really wonderful. They are bigger then what we were looking for but overall it is just a great community. The staff is really friendly and they maintain the community very clean.

The Atrium at Rocky Hill is totally dedicated to memory loss, which is why I chose it. Other places I visited had memory care units that were on a second or third floor. The Atrium is all one floor with a courtyard. There are only 61 residents so it feels more homey. The Atrium is still very new for us so it was hard to rate the Value, Care Services, and Activities. I think I was expecting more, like more outings, but they do have a full schedule of activities posted.

My dad lived at River Ridge for a year. He loved it. A week after he moved in he fell and fractured his wrist. In spite of it being 9:30PM on a Sunday evening, the nurse on duty called me immediately to let me know my father was on the way to the hospital. Dad was cared for at River Ridge and did not have to go to rehab. The doctor on the staff of River Ridge oversaw this care. My dad could sometimes be a handful and during a particularly stressful time the team of care givers, up to and including the administrators, helped resolve the issue with compassion and professionalism. The kitchen staff and all the certified nursing assistants were caring and kind. Even the maintenance staff were diligent and effective. I would not have moved my dad but for a different level of care and a savings of over $1,200.00 per month we moved dad to a facility in another state. My older brother is now dad's caretaker. My only complaint is that there were not enough activities for dad outside of the River Ridge facility itself. My father is fairly able-bodied for an 84-year-old man and sometimes he was bored. That was also a side effect of his failing vision but more activities would have been great. I would recommend River Ridge to anyone who needs the assisted living level of care. Good luck in your search!

They pay attention to residents needs, always involve in social activities. Mom is very happy! I would recommend.

the staff are extremely caring and just great with the residents. this is a caring no training brings to the job.

We had some problems with laundry getting done. The food is good. I've had some snacks up there, it was yummy. The staff is all very nice. A lot of them, English is their second language, so its a bit tough to talk with them sometimes.

Nice place, friendly people. This facility is an Assisted Care facility. I prefer a Independent living in which you can transfer to Assisted Living at the appropriate time.

The food is good. The room is nice, but cleaning the floors and room took a while to get on schedule. The care is very good. Communication on specific procedures (i.e., transportation, doctor’s visits, etc.) could be better. Overall, a good place for our mom.

The only issue is the lack of visitor parking at the harbor building. I would recommend the village at East Farms.

Other than food menus everything gets a 5. Especially the memory care. They were good but memory care was outstanding.

Based on limited experience. Food was great, activities seemed appropriate, quarters were single rooms for sleeping with shared space for bathroom and some storage. Staff were caring and competent and were willing to discuss concerns.

First off, the front office/admin staff was very welcoming and was available to walk us through the whole process. They stepped up to help out when my mom's primary physician was being slow on requested documents. The nursing staff have been good about keeping in touch during the settling in process and made sure we got all of her medications figured out.

Management team was very good. Facilities were comfortable and attractive. Entertainment programs were good. Food was often over seasoned and many choices were unhealthy. Overall: it provided what we needed at the time, respite care.

Kind and thoughtful staff, good food, clean. Right next to a woodland area, so a nice view. I would recommend