Benchmark Senior Living

It had been a difficult couple of years leading up to moving my mother into memory care at Billerica Crossings (BX) a couple of months ago, but the staff there has, from my very first contact, been extremely compassionate and professional. [Removed] have provided me with tremendous emotional support and advice throughout my mother's transition from the hospital to BX. Prior to choosing BX, I visited 6 other facilities, but BX was the first place in which I felt at home. It's cozy, casual and inviting. They treat their residents with respect, with personal touches and genuine warmth. The services they provide are what you'd expect at just about any other assisted living/memory care facility, but the atmosphere is so much more friendly and happy. Other places I'd visited were either far too grand or a little scary. For my mother, BX is just right.

The staff are nice, helpful and are there for you with whatever you need. My father in law loved the food. They offer daily activities and they encouraged him to participate. The community is clean and well maintained. I would recommend this community.

My husband is doing pretty well at this community. They are caring for him and his needs very well. The staff is very nice and helpful. It is a nice safe community, the staff is very kind also. I've had one issue with the laundry services, but things have since improved. There are activities offered for the residents. I had lunch with him one time, and the food was nice. It has been a good experience. I know he is safe, and this is a community I would recommend.

Everyone at the Village at South Farms has been gracious and helpful from the very first time we stepped through the doors. The place is always kept spotless and the food is much better than I ever expected. The director and staff have always been there for any questions and concerns I have had. I know that they consider it more than a job, it seems to be a passion. My mom is now safe and happy which has given me an amazing amount of peace of mind. I love the Village at South Farms.

My daughter, who lives in Watertown, visited senior living facilities. She chose Cabot Park and I have already reserved my apartment and will be moving in Dec 3. My daughter loves the place and the people - she says everyone is very friendly and helpful. [Removed] [Removed] is very nice and helpful.

My mother is doing very well here at this community. They are caring for her and her needs. This is a good community, and everything is working out very well. I'am pleased with the care, and everything they have done for us.

We are very pleased with this community and the staff. they have really done a great job helping my loved one get transitioned. Maryann is just a wonder. The community is always kept clean and neat. My loved one really enjoys the food and the dining time.

My tour of this community went very well. The place was beautiful and kept up very nicely. I spoke with the residents and they were very happy with their stay, they love the activities offered. The staff was very friendly and offered us to try out the meals which looked delicious.

I love the place. My only concern is the cost. I am not sure how long my mother will be able to stay there as she is using her savings to pay her monthly rent. Her next months rent is $8000 That is crazy. How does any senior afford this. By the time I get to her age the cost will be out of sight. The grounds are beautiful, the people are friendly, the food is great everything is good except the cost.

The care is going a well as it can for my parents. The staff are nice, helpful, and attentive. My only complaint is the lack in consistency. I have asked to separate my parents clothes, there are labels to see. I put a big note on his walker to be in a specific area to avoid falls. These are not always, consistently done. The meals varies, it is good some days and not good on other days.

This community looked really nice. The staff I met were really nice. This community has a homey feel to it. The community is in good condition and looked clean. This community was a little farther away than the one we chose.

Absolutely love this place. My aunt moved in 3 weeks ago and has been a very difficult resident. All the staff have gone above & beyond to make my aunts transition easier, they are all pleasant to work with. They really do aim to please and make the caregivers life easier as well. The food is excellent. My aunt who is very picky loves their food. This is a truly catered assisted living & the rates are comparable to other facilities.

My wife is in one of the dementia units. Since she has been there only a few days, this is a first-impression review. I am most impressed with the extent of the staffing and its all around professionalism. They all have in addition an important attention to details.

We had an immediate need for our father and were amazed with the response and help from the staff at Kensington. They helped us through every step of the difficult process and did it very quickly to match our needs. The concern about dropping dad off was addressed and went very well. I think we even saw dad smile once or twice! Looking forward to his enhanced future and we are very comfortable with his care and safety. THANK YOU!

When I toured this community the staff were very nice. I did not try the food but I saw the menu and it sounded good. The community was clean and I would have chosen it if it was closer.

The administration is awesome. They are always available, helpful and there for the families. The CNA's are good but it is a hard job. The activities director is wonderful. She is very interactive and motivated to to get the residents active. The offer fresh fruit salad daily, great healthy menu choices and the food tastes good. The only con I can say is the restrooms are not quite large enough for residents with electric wheelchairs and they do not have a lot of handicap bars in them.

My mother has been at this facility for over 6 months. The staff at Greystone Farm is exceptional. My mother feels loved and well cared for. The transition to community living was smooth with the help of a caring staff. Cleanliness is very important to her and she comments always about how well the place is kept. Whenever I ask how things are she remarks that she has nothing to complain about. The grounds are lovely and the many family events are first class and provide fun and quality time. A variety of weekly trips and activities offer stimulation and foster friendships. I highly recommend this place.

We were not sure how my cousin was going to due during his 2 week respite care stay at The Birches. He enjoyed it so much that he asked if he would be able to come back again. The staff was wonderful every time I visited and I think they enjoyed having him stay there. The food was good and he also ran into some old friends during his stay. The community was well maintained.

Our experience with Putnam Farm at Danvers has been a very good one, overall! The staff here is friendly, welcoming, and they've really done a great job helping my loved one feel at home! Everyone on the staff knew her by name within a few days, and knew the sorts of extra assistance she would need. The facility itself is well kept and clean, and I really like the way their care program is set up. It's just a very nice place, overall!

It's a very big adjustment but both my parents are impressed with the staff, happy with the many amenities the community offers, and getting more comfortable over time with this new lifestyle. My siblings and I visited many senior communities in the surrounding area and most of them were impressive but, ultimately, this was an easy call for us. There is a different vibe at Ridgefield Crossings and a greater sense of vitality. Hard to say exactly why, but it probably comes down to a combination of both the residents and the staff.