Benchmark Senior Living

Both staff and residents are always cheerful. The staff is super caring. My friend had a fall and was hospitalized, while he was my staff contacts stayed in touch and were very caring to both of us.

Staff is friendly and knowledgeable, the facility is absolutely beautiful. Pricing above [removed] à la carte just doesn’t work for me.

Great care and nurses. Communication with me could be better though. Very nice modern apartment. She likes the food. I would recommend

Great experience, people were very friendly, and the residents truly loved the place. My mother left the tour feeling like this may be a place where she would like to live.

From start to finish, our tour guide was fabulous, professional, clean, and really had that human touch. Can't get much better.

All 5. I like everything about it she is in memory care and they are wonderful. Yes, I would recommend The Village at Brookfield to other families based on the experience

It was exceptional. The staff was absolutely amazing. The head staff, chef, nursing, LNA, down to housekeeping and volunteers were amazing. Staff would always come in to say hi to [name removed] and help her when she got terribly confused and the staff cried right along side of us when she passed away at benchmark. We were all surrounding her. She felt the love and compassion benchmark gave her each and every day. And I was there almost daily so I feel I had a good look at everything going on daily.

The staff has been amazing. They made it possible for us to bring her there when she was not willing. Totally scared us to have to do this. She was living alone and in dangerous situations when her home care left for the day. They took the time and patience to transition her , about 2 months before we could visit. Now she is very happy there thriving , socializing and safe

Overall - great. Activities are good. Apartment is great. Cleanliness is good (sometimes things are forgotten, i.e. laundry misplaced). Negative would've communicating between various staff doesn't always happen, i.e. new meds, changes in routine aren't handled smoothly through shift changes or communicated from Dr. to staff or back again. Also their are times that staff will ask my Mom with out including us and if my Mom is confused she'll give a wrong answer relative to her care

I was professionally and enthusiastically greeted by the receptionist. Overall the facility was clean and well maintained. The staff was friendly and appear to genuinely love their jobs the residents, and I connected easily with the staff I encountered. I am just starting my journey of researching facilities so I don't have a comparison of the value for cost, however, this facility is in line with my thoughts and what I do know about the cost for memory care facilities. I was impressed with the studio apartment and private bathrooms in the units, although was a little concerned with the size of the studio, and wonder what it would feel like with furniture. Overall I definitely give this facility a 5-star.

The Atrium is beautiful and [name removed] was amazing. She connected with us quickly and was very supportive and helpful.

What we like the most about the community are the nurses, the faculty and all of that work their has been great! I would recommend Benchmark at North Andover to other families based on the experience.

MP is a very nice place to visit and to live. The apartments are a perfect size to take care of all your living needs. Very clean and welcoming. The spaces outside of your apartment offers so much for the renters to experience. Also the spaces they have for the families to come and visit and enjoy family gatherings with their family member is amazing.

I toured Kensington place with my family and was very impressed with the facility as a whole. The rooms for assisted living were generous and size. The dining area is beautiful. There were many opportunities for activities as well as transportation. We also toured memory care and we were very impressed with the small size of the community, the activities and engagement for the residents and everything that was offered. It was an immediate contender for consideration.

Genuinely friendly and caring staff, tremendous meals (especially breakfast ??!). Full interesting activities schedule all day long. I was there for 2 months while recovering from surgery, but the longer term residents all seem to enjoy their time at Benchmark Chelmsford Crossings. A wonderful interactive experience!

5 for each category. The staff, the friendly atmosphere, the fact that my husband is happy, the wide variety of activities and everybody knows your name.

Modern, helpfulness of staff to ensure a success transition that fit our budget constraints and desire to ensure our success. Great food, the gifting of a cranberry loaf had my neighbor staying signup. 100% closeness in proximity relieved substantial stress. Church members have already visited, ease of form submissions and tools online. I like the room that they have available to reserve for family events. Also made room on floor to match my mom's demeanor and with easy access best elevator which helped at move- in. Easily setup great services for speech therapy, occupational therapy and physical therapy which has her walking better with a cane already. They don't seem to be fully able to follow instructions left by family due to instructions and details not being carried over from shift to shift.

We were impressed with the tour and we now feel the timing may be too soon to move to an Active Living Facility. When we decide we are ready we would definitely consider New Pond Village. This facility fits our search requirements for all three phases of retirement living.

The staff is friendly and caring, and have kept me updated on any issues mom may be having. Lots of activities and mom has made many new friends in her short time there. She has been very happy with the food/dining and I've enjoyed it as well. Building is well kept and clean as well as her apartment, which is a good size for her, a one bedroom, which fit a full size bed, dresser, armoire, nightstand. Other room has love seat, two end tables, TV stand and a kitchen table with two chairs.

They were awesome, especially [name removed] the director of the Memory care unit. My mom was in a different community, and we had to move her out for lack of care. Benchmark was so kind to us and my mom for the last 6 months of her life.