Benchmark Senior Living

I just have to say, to be honest nothing is perfect in life, hence the 4s rather than all 5s. But the overall experience with BRC has been a 5. The staff is fantastic: so friendly and warm with the residents. The administration was really helpful to me wrt my mother's needs and prognosis and placement within the community to best support her. I was not objective, and they gently but firmly guided me to accept that Mom needed more help than I realized. I see assisted living residents at BRC meeting in the common areas to read the paper together and discuss current events, or to watch sports or movies together. My mom is now in the memory care unit, and the activities there are all communal, which keeps the residents busy and with social interaction.

We toured the Memory Care unit. The facility was clean, the residents engaged in activities they seemed to enjoy. Staff was pleasant. The apartment we toured was quite small ( a studio). While I like Tatnuck Park very much, I do think it’s quite a bit more expensive than some other places we toured, and the apartment smaller.

And in addition, my friend has moved to the memory care unit and is thriving there. I have great peace of mind after I visit because he is totally engaged in whatever activity is going on at the moment. I absolutely recommend Benchmark on Clapboardtree. The staff is knowledgeable and caring.

Care and attentiveness to patient needs, I willingly rate Benchmark a strong 5! I would recommend Benchmark Memory care without hesitation, I would add the caveat to watch the billing. I have been waiting going on 90 days for a refund of an overpayment.

Wonderful facility. Very welcoming and well maintained. Unfortunately the cost for a respite stay was way out of our price range. Hoping to get a short respite stay of 1 week apparently it is not available in most facilities. The minimum stay is 30 days which would be more than $[removed]. I understand level of care does drive the price up a bit . It’s just unfortunate a shorter stay isn’t an option for care givers who need a short reprieve.

Our family was looking for a place in Massachusetts to place our aunt. She had lived alone for 40 years and was starting to have issues where she needed some extra help. She finally decided that it would be best to move back up here to Massachusetts to be closer to family. this was a very hard decision for her. We went to three other local facilities before coming to the branches. Once we walked in the staff was outstanding. they all had great, big smiles. you could tell that they were all very happy to work there. You could see all the great interaction with the staff and the people living there the facility was absolutely stunning. Very new very clean. Nice outdoor area. Nice walking area outside. Then we looked at all the activities that were offered every day and were surprised how good they were for all of the residents. my aunt immediately said this was the place for her, which was such a relief for us After speaking with the sales/resident placement man we found that there were two openings for one bedroom units. We were thrilled thinking that we'd have to wait 6 to 12 months to move her in there. The move-in was flawless with much help from the staff, making sure that everything went smoothly for her and making sure that her first night there she had people to sit with at the dinner table, explaining how the menus worked and all the offerings that they had. She has been there about a month and a half and couldn't be happier. The staff has been even more outstanding than we thought that they would be when we first committed I can't say enough good things about the branches in the way that they've treated my aunt all the activities she's involved in how they help her get involved with other residents. She has made many friends there and is extremely Happy. Thank you a place to Mom for making this possible for us.

Staff was warm, welcoming and friendly. The facility was clean and bright. Lots of different activities for the residents and room options.

They did a great job orienting me to the staff and the nurses do a great job keeping me informed about how my mother is doing. The staff are always helpful and accommodating.

I really liked the location first of all. It is in a wooded area which is my husband's preference. Second impression was of happy residents who engaged me in conversation. Thirdly I liked the tour of the building and the location of my husband's room. It looks over the wooded area. Our conversation about the facility and my husband's needs was thorough.

You've all been so supportive and diligent. You're hard work is greatly appreciated. I would absolutely recommend to others.

Has a very warm feeling to it. Good vibe. Staff is caring and has noticed things like her not taking her meds regularly though she is doing her own med mgmt. She loves birds and they put a bird feeder outside of her window. She loves animals and they told her they are working on getting a community dog. Price is also reasonable comparing to other facilities.

My family and I have had a wonderful experience here. The staff is incredibly friendly and caring—they always know my mom's name, as well as my children's names, and even remember her favorite foods. Everyone makes eye contact and genuinely seems happy to be at work, creating a warm and welcoming atmosphere. The grounds are beautifully maintained, with plenty of benches throughout the property where residents can relax and enjoy nature. My mom especially loves watching the birds from the many peaceful outdoor seating areas. The food is both appetizing and healthy, and families are always made to feel welcome. My children are adored when they visit, which makes our time together even more special. The facility itself is exceptionally clean and well-maintained, and there are always beautiful fresh flowers that add to the inviting environment. It's clear that great care is taken in every detail, and we are grateful for the kindness and attention my mom receives every day.

The staff was friendly and professional. They answered all my questions and gave me a comprehensive tour. I absolutely loved Benchmark and wish I had the funds to live there.

They work as a team and everyone knows all the residents names. I do think they would benefit by having more activities for the memory care residents.

I observed many people in different areas enjoying themselves. Activities appear to be many. I will take some time with my family to assess our situation. The whole staff appeared to be professional, knowledgable and compassionate. You will be my first consideration when the time comes.

My husband has been in the village in memory care for about one month now he is adjusting well I am also adjusting well. The place is beautiful. The activities are great. He usually participates in most of them. The food is good. The Care is very good. I'm very happy with the fact that I chose the village for him to be in.

The best memory care we looked at by far in every way. If my husband had not progressed to coming home with hospice we would have come to Benchmark

[name removed] was very good in explaining what to look for in memory care. (It helped me decide against another place.)I like the fact that the apartment is equipped with drawers so that I didn't have to buy furniture. It also makes sense to not have a kitchen. People in Memory Care should not cook!!!! Not safe. The director, [name removed], is so lively, positive, and engaging. Also, [name removed] and [name removed].

The entire staff is very attentive and patient with the transition process for the families. They have been nothing but helpful.

5 across the board! The Village is fantastic. All of the items listed they excel at. My mom was in a horrible nh in MA. Here she gets her choice of edible food. They get her up, showered and dressed everyday and out of bed.