Benchmark Senior Living

The Branches is a very nice, exceptionally clean place. The staff are wonderful and take great care of residents and keep them engaged in various activities. And my mom seems to really enjoy it there. Our family is very pleased with The Branches, and we are thankful we found such a nice place for her to live.

I toured this facility and it was lovely! We really liked it. The Director was great. The grounds are beautiful.

What really sticks out to me at this facility are both the friendliness and pleasant surroundings. The staff are all friendly and always pleasant. Anyone around will help you if you have a question or are trying to find your way around. I like visiting here!

The have thoughtful caregivers in such numbers that the residents are cared for properly and promptly. The staff communication with the family has been very good. Suggestions are made and they communicate with the doctor when they have medication suggestions.

We connected with admissions at the get go. I really liked how they handled our situation. The staff worked extremely hard to take care of my husband. Unfortunately my husband refused most of the care and that's why we had to move him. I would totally recommend Benchmark in Woburn. They were really helpful when my husband got stuck in the hospital.

we decided not to move our loved one here due to some complications so unfortunately no feedback in the facility. However their team was incredibly helpful compassionate and understanding through the whole process. Great communicators.

Our tour with MiddleBrook Farms at Trumball went very well. The tour guide was on time and did a great job of showing us all around and explaining everything thoroughly. The location was the only issue, they needed to move closer to my brother who does not travel and he lives in another state and can check on them more. Other than that, I don't think the tour could have gone any better!

I'm still transitioning and adjusting but the community is great and I like it here. I am very happy

The staff is wonderful, always checking in on my mom and seeing how she is doing. Tries to get her to go to the activities, but my mom can't sit too long. But they do Bingo and have singers come in which she does seem to like. She likes some of the food and some she doesn't. The housekeeping of her room we had a few issues. The housekeeper was sick so she wasn't cleaning the bathroom. There were stains around the toilet and she wasn't vacuuming. We did get that fixed after about 3-4 weeks of complaining. I go twice a week to help my mom shower. The housekeeper broke a part in the shower and it took 3 weeks for them to fix it. It seems like the manager of the maintenance department likes to talk more than work. But overall we like it and it has taken my mom a little longer to adjust.

All around it was a great experience. The personality of the staff is what really stuck out, they are very helpful and make you feel like you are at home. The food was fantastic, they had a lot of great activities, and the value was phenomenal. I would highly recommend Benchmark to others! (try their chocolate chip cookies, they are TO DIE FOR).

The tour we had with Crescent Point at Niantic was great, we liked this facility very much. It was too large for my loved one whose dementia was causing her to deteriorate, so we wanted something smaller. It was also very expensive. This would have been our second choice if a room did not open at a smaller facility, from everything we saw the place looked great.

Coachman Square is a good place for loved ones. Dad is very happy there. There is lots to do, and the staff is great. The place is clean, and the food is very good.

My loved one loves the food, is very happy, and loves the activities. They were good, with getting my loved one oriented into their new space, and getting them adjusted. They could do better with communicating/explaining to the family about what they're expectations. I'm glad I called A Place for Mom, it was much easier to get in contact with places, and sort things out. It made things much easier to coordinate.

I cannot say enough good about them, they would get more than 5 if I could. I cannot believe the friendliness not only of the staff but the other residents. They have been so patient and make her feel very welcome. Everybody has been so gracious and sweet. If she has any complaints, this makes up for it. It is also a very spacious facility, especially compared to others I have been to. I would recommend them to others looking.

We toured a few different places, and Putnam Farm at Danvers seemed fantastic. It was just significantly more expensive.

What is best about Cabot Park Village? That is an easy one, It's the staff! From the Executive Director on down, everyone here is extraordinarily nice, helpful. Also fun. I would definitely recommend this facility to others.

The staff is very friendly and competent. I have help when I need it & privacy when I want it. Believe it or not, the food’s good! I like knowing that the medical staff is on top of my health and well-being. Glad to be here… it was a good choice.

It is a very nice place. We feel comfortable with our family member there. We feel he is in a safe place. Now that he is settled in, he likes it and feels the staff is caring and good to him. The process to get him there was relatively easy. We are very happy with The Village at Willow Crossing.

Over all a huge improvement from where my loved one was at before. Our family is pleased with all aspects. The cost increase was well worth it. Mom actually improving, which at 90+ speaks volumes. I would recommend Benchmark Senior Living at Shrewsbury Crossings to others.

In general it was a positive experience. We had my loved one here for a respite stay, not a long-term stay. I would recommend Benchmark at Billerica Crossings to others.