Benchmark Senior Living

The staff was very helpful. All 5 stars.

The staff is kind, competent and friendly. The facility is very clean. Moving in was quick and easy. The meals are very high quality served by very nice wait staff.

The staff is friendly. [name removed] even visited my mother when she broke her hip and was in rehab. The facility is lovely it is up to date and looks like a hotel. My mother didn't want an antique older style. Really liked that her room was on the first floor close to the dining room. When you walk in there are always people around. Residents conversing in the lobby and dining room area even after meal time and my mother usually would stay for awhile after meals to talk. Seemed like a lot of the other places were quiet and residents must stay in their rooms a lot. I've eaten the food and it's just okay and it seems that on the weekends it's harder to get help when my mother rings her necklace button.

Recommend in a heartbeat. Staff loves my husband and have never fallen short in their care. Expensive but allows you to concentrate on loving and not worry about anything else.

They did a great job welcoming my mother in law and integrating her into the community. Even as she became more forgetful and needed more assistance with her mobility they continued to include her in activities that she really enjoyed. She was a very social person and they kept her engaged throughout. She also loved the food!

I love it here more than you can imagine. The staff is really good and friendly, the food is good and I have a life again. I have one of the largest apartments with a back door and patio which is great because I have a little dog so I can just let her out and watch her from inside. And I love the porch in good weather.

My aunt lived at Ashland Farm for four years before her passing. She engaged in the numerous activities offered by the activities director, [name removed], and was given the best care possible. The staff were welcoming, helpful and diligent meeting all of her needs. I cannot say enough about this Assisted Living facility. I give this facility a 5 star rating.

Mom's transition to Assisted living/ Memory Care at Benchmark Split Rock was facilitated by the kind and caring attitude of the staff. Although she objected to the move, these professionals used their skills to consistently and gently find ways to help her with the transition. We could not have been more pleased with the both the facility and staff at this facility.

There was not good coordination for staff with a lot I of turnover even in administration. Bright and airy Nicely decorated Very nice dining Staff and supervisors did not communicate well We Chose them because they're willing to accept him as a hoya lift patient needing a lot of care.

My loved one has adjusted well. Hiccups are expected when doing such a big move, but the move in was great. Staff has been very attentive and friendly. She attends many of the events, but says she is bored at times. Food, understandably, is a hit or miss. Can't please everyone. We would recommend this facility to others.

I think, like all facilities, there isn't enough staff especially in a memory unit when a lot of patients are in wheelchairs and need more assistance. Move in was easy, food is good. I am happy they bring in hospice to help with end of life care. I would recommend this facility to others.

The staff were more engaging! The community was more welcoming! I would and have recommended to others.

Very clean, friendly staff, great ammenities and location. I would recommend to others.

I can say that everything was done to accommodate my mother's comfort and state of health. She improved so much, in fact, that she "graduated" out of The Birches and was able to move into an assisted living facility after 4 months.

The staff, overall, is exceptional! My Dad is in memory care and I can't even begin to tell you how good every member of the staff is there. Communication with family is good. The move in process was seamless. The meals are of good quality, I would like to see them raised up a notch, but the residents seem really happy with the food. I would and have recommended this facility.

We found the whole experience very positive and we're very impressed with the staff and the process. Unfortunately, our mother did not want to be out of her house so she did not remain there, which we truly regretted.

Staff is very friendly and the facility is small enough that they all know your name. They greet residents frequently. It was the only one remotely affordable.

I feel that my FIL is getting the attention he needs. The entire team was over the top helpful in making the transition fast and easy. They are very proactive and responsive. We had a lot of trouble getting all the documentation needed from the Residence at Silver Square ( no surprise) but they remained positive and helpful. I can honestly say I did not think we would be able to get in done in such a short time but the team remained steadfast and we made it happen.

I chose The Village at Brookfield Common for my loved one because of recommendations from friends and clients and just word of mouth. They go out of their way to make you happy here!

I would and I am sure my mother would give each of those categories a 5. She really loves Benchmark, the services and employees. The nurses are very attentive to my mother's needs.