Benchmark Senior Living

The staff are very dedicated to the residents happiness and comfort. The atmosphere is friendly. The food is excellent. I went to multiple places and this was more affordable and I liked the fact that there were lots of people around down on the first floor . Some participating in activities and others just sitting together. It was a friendly busy atmosphere.

Moved our mother here after a bad experience elsewhere. They are so caring and are like a family. The staff rarely changes, which is so important and telling if a facility like this. The food is decent and they are constantly doing activities. They rarely watch TV except for movie night and maybe before bedtime. I'm so happy we moved my parent here. It's disturbing how bad the place she came from ended up being.

In our circumstance, I can't image dealing with my wife 's needs in any other way. The staff are great at providing personal attention coupled with real friendliness and caring.

The Willows was absolutely stunning. We would have chosen that but when we saw the 2 bedroom option at another community we were sold. Otherwise it would have been The Willows.

The Arbors is great at caring for loved ones with dementia. They can grow with residents and accommodate a lot of their needs. Programming is a big part of their community. I love that residents have so much safe space to walk and exercise. The outside courtyards are beautiful.

If we could give the friendliness of the staff and their quality of care 10 stars, we absolutely would. My husband really really likes the community, it definitely was the top choice for us. It is very welcoming and inviting. We hated that we had to take our loved one out because he started doing so well there. They are just so caring and friendly, everything was so great and we would absolutely recommend to other families.

We picked this community because it was close to where my loved one lived, and other familiy members. My loved one did not like the food, and mentioned that it was dry. He did like the happy hour, and music that they offered. The staff was excellent, and they were top notch. Overall, I would recommend to other families.

Our family and loved one had a good experience with the community. The staff are very friendly and outgoing! The residents seem to welcome new residents quickly. We would recommend the community to others.

My mother moved to the Arbors recently. I have been very satisfied and impressed with all the staff. They are attentive, competent and FUN! They truly love their jobs and it shows. Everyone knows my mother by name and they really take good care of her. I have no comment on the food or the activities as I have not experienced either. I appreciate every staff member I have met.

It was very difficult when we found out my mother needed to be in a memory care facility. Arbors of Bedford was recommended to us. I called and received a response right away. They were very good at taking the time for us to feel comfortable about this change. They communicated every step along the way. It allowed us to be able to focus on my mother and other things we needed to do for her. I would recommend The Arbors of Bedford if your elderly parent needs a memory care facility.

My mother is a current resident at The Birches at Concord and everything has been great here. There is a very high level of care and communication among the staff. The meals are tasty and tailored to the needs of the residents. The staff is responsive to resident requests for room modifications. I Definitely recommend The Birches at Concord as a Memory Care Facility to others.

The staff provides a clean, warm environment to the residents and the decor is very welcoming. They are attentive to the needs of their residents and families. The activity coordinators are key is having the residents become involved in daily activities which allows them to makes friends and feel they are part of a community. Although it is not home, they are safe, happy and start to feel good about themselves again!

My mother recently moved from her home of 6o years into an apartment at Split Rock. As you would expect, the transition has been a little challenging. I can honestly say that the staff at Split Rock made the move as easy as possible. They completely understand the situation and do everything they can to welcome your loved one. They welcomed my mother to her new home with a beautiful flower arrangement, and the support staff treated her like she has always been there right from the start. My mother has been impressed with how friendly and accommodating everyone has been. She also thinks the food is really good. So far things are going per plan.

The staff in general are really friendly and care about each resident as if they are family. Great programs offered throughout the day along with multiple evening programs offered throughout the week which is very beneficial for most! They go on outings too which is awesome!

We toured with The Atrium at Cardinal Drive and had a great experience. The memory care unit was larger and we felt that our loved one would feel intimidated by the size of the space. That being said, they were excellent and we would have felt comfortable with our loved one here. We were impressed with them but ultimately chose what we thought would fit my loved ones needs best.

My loved one is a resident at Blenheim-Newport. We have experience with one other facility, but everything is better here at this facility. The food, the staff, the access to nurses, communication with the family are all better here. The overall feel of the facility is better. I would recommend this facility to others, outside of initial sales, which was deceptive at times. I would rate the Sales at a 2, but that seems to be the same everywhere. Get everything in writing.

We chose Adelaide of Newton Centre because of the space, I thought it was exactly what he needed, it was open and spacious. He liked to walk and they have a really nice loop that he was able to do within the space which was really nice. The rooms were all private rooms to which is great. I felt I was making medical diagnosis on my loved one. They do have doctors that come in and the nurses that are there are lovely, but you do have to pay attention since it is not a medical facility. They were very helpful with the hospice transition. Overall I would recommend this facility to others looking.

We've had a very positive experience at The Atrium at Cardinal Drive. The people running the place and working there are great and really stand out to me.

An impressive facility run by an extremely well managed organization. Cleanliness is Excellent. Apartments are cleaned weekly, public area daily. Friendliness Exceptional. The staff and health care aides and dining personnel are impressive. Exceptionally good health care aids. Great variety of food and accommodating kitchen personnel. They have lots of activities. My wife participated in some music activities and seemed to enjoy those. It ts expensive, but you get what you pay for.

We are looking for a place for our Mom. She is not ready to move into assisted living but we are getting a feel for what is out there. We had a visit and the staff was lovely. The residents we met seem very happy and well cared for. The facility was charming. Not updated but everything looked clean and well cared for.