Avista Senior Living

It’s really nice. There are no issues with laundry or food. I ate the food once and it was okay. There is an outdoor area for residents. The parking is okay and it’s conveniently located. The best feature is that it is very clean.

I feel like the care costs are very high for what you really get.

The facility is very pleasant and the staff are excellent.

Vista seem to be clean and will manage rooms were nice cost is what I figured it would be for the value. The memory unit was cleaner than what I’ve seen other facilities. It is a little too big for my my taste for my mom, but it probably would suffice.

Friendly tour and facility looked very clean and residents seemed very happy. When the time comes, I would consider being resident.

They all seemed nice. But staff changes!! As far as full time care i would not have put my husband in there. But for short term it was fine. We preferred a higher class place to be blunt. But for those who could not afford more, it was clean and moderate.

People there are very nice and are so caring for all the people. They actually love them and it shows. It's been a great place. Glad I made the choice. The caregivers are all very nice and show how much they care for the people here.

This is a lovely place and I've decided to move here in the near future! The Apts have generous closet space compared to many places I toured. The only problem I found was it took a long time for meals to be served. The meal we had was very good. Also, pets are allowed. I gave it 4 stars only because of the time to be served our meal.

The care is great. It's self pay and we are paying almost $[removed] per month. Mom is running out of money. It's a small memory care unit and it's great. The staff is really friendly and helpful. They know what needs to be done and care for the residents very well.

We toured, I think 4 places, and each had their plusses and minuses. We settled on Spring Gardens mainly because of the size of her apartment and the closet size. [name removed] had NEVER lived in an apartment. This was huge for her on multiple levels. They did everything to make her transition as easy as possible. [name removed] has continued to decline and the staff has been there for her. It's unbelievably expensive. I would give the process and the outcome a 4.

The staff was great but a little short for all the care these types of of patients need. Food really not too great but staff was always friendly.

My mom had just become fully blind and was in an emotional state. Our choice was due to their lenient policy of allowing her to eat in her room with her food delivered as well as encouraging her to press her call button as often as she likes without feeling badly. She did have a bump in the first month with cold food but that was rectified when brought to their attention. Her 1 bedroom is spacious and comfortable with 2 heating/cooling systems. She is showered in the "spa" due to her need for assistance. The staff is caring and kind. The public rooms may seem dated and in need of a facelift but my Mom doesn't know that being blind and my decision to overlook that is because of the staff's kindness

1- mom's room is comfortable with bathroom, bedroom. Kitchen area 2- the cleanliness of the whole building 3- the meals- dining room could be larger for people with walkers and wheelchairs to get around. 4- the staff is friendly and knowledgeable The only negative comment we have was the administration of insulin.

Wonderful place to live

I love Avista

The residents are lovely people. So is the staff. My only problem is they don't enforce the rules. The apt. come in different sizes. One bedroom a few 2 bedrooms and studio. All in different sizes. We have a lot of activities.

Overall we have been pleased with Avista Sr Living. We were able to get into a perfect room for Mom when we needed it, with just enough time to personalize it before her admittance. Ranking not a 5 mostly due to some key transitions that has been occurring over the summer and Mom has been there about 4 months. They were just getting a new Director and lots of new things were on the radar: upgrades to outdoor spaces (much needed), hiring of new/additional staff to meet the needs so training and scheduling changes, new kitchen remodel which was handled well but resulted in different meals and more use of disposal plates etc. They have managed her health needs and re-admittance and transportation after hospital stays. Mom is a very structured person on schedules - her biggest complaint is not 100% same schedule for pills and assistance for dressing. Staffing changes were an earlier contribution, but still there are slack times that can vary morning schedules by as much as 3 hours. Overall the staff is very friendly and caring. They are sweet to help, when asked. The facility is clean and well maintained. There are plenty of variety in activities and the residence are happy and interactive.

My mother-in-law decided to move in. The staff is very nice. My mom would prefer a real kitchen. They take way too long for each meal and she ends up taking snacks out of the community fridge often. She enjoys the activities and meeting new people.

The administrative staff is very good. There was a problem with the monthly fee. I was quoted a price according to the point system for $[fee removed] and then got a bill for $[fee removed]. I questioned the amount and was told my mother was a level 4 instead of 3 because of her needs. I was not told what the additional points were for and no advance notice that her monthly fee was increased. The additional cost was quite a shock and an additional financial burden I was not prepared for.

My mom loves the people. Doesn't love the food. Initially, it took 3 weeks to get her cable working. Also, the fridge that was supposed to be replaced prior to move-in has yet to be replaced and the freezer leaks water into the fridge, requiring weekly attention. Overall, it's been a very positive experience aside from that.