Avista Senior Living

We met with Brian Thursday 1/15. Rooms were nice. A one level facility is a plus. Many of the residents were out and about.

The staff at Copper Place has been very friendly and real helpful. Mom was allowed to bring her dogs there, which was a real bonus. They have really tried to get her involved and knowing and interacting with the other residents, which I very much appreciate.

My father, who has Alzheimer's, has resided at The Summit at Sunland Springs since the end of May, 2014. We could not be happier with this accommodation. The building is new and built to resemble more of a hotel than a typical nursing home: it is clean and calming, the halls are wide, the furniture and art upscale and in great shape. There are plenty of lounging areas, and a large patio. Everyone has a private room and bath. The staff are as friendly and helpful--and as amazingly patient and compassionate--as they could possibly be, helping us get the services my dad needs and personalizing their care for him. The folks conducting the various recreational activities are enthusiastic, creative and flexible. Families are welcomed and invited to be involved. Patient safety is a top priority. The dining room food is very good, with a talented chef providing nutritious meals, and family members may eat as well. I can think of nothing to complain about, and highly recommend The Summit to others seeking dementia patient care.

Very nice facility, cost of move in was higher than most, but I would recommend.

My mother lives more independently here, but it has been good for her so far. The staff is accommodating to those who need more care and those who need less, and that has worked well for her. The food is very very good. The residents are encouraged to socialize with different events and activities, and there is an open and warm community atmosphere. My only issue would be with the fact that alcohol is allowed, and there are not enough restrictions for those residents that cannot/should not have alcohol. Otherwise, great place.

Compared to where my loved one was previously living at, this is MUCH better! The staff is much more caring and they are much easier to work with. The watch over my loved one and we are very happy with Emeritus!

This was a nice looking community, and the man who gave us the tour was very friendly. We toured this community when we were looking into options for our loved one, however we didn't quite like the feel here as much as another option that we toured. The residents seemed to be a bit higher on the care spectrum and not as social as we wanted for our loved one.

They were clean and friendly. They all serve the big meal in the afternoon and then dinner is salad or something lite. The bathroom was not set up the best that it could be for people that had physical limitations. It was just very difficult for our loved one to maneuver in the bathroom.

Attractive & clean. Interior access only. Graduated residence: independent to assisted to memory care. A community (buy-in?) fee. Nice apartment but tight entrance. Nice grounds. Pretty dining hall & lobbies.

They were fine. My wife just could not make the adjustment. The Cottages was the first place she had been in and she just couldn't do it. I chose it because it was close and it was furnished. We were in a terrible fix. My wife was diagnosed with dementia. It was all very quick and The Cottages looked great to me and I think it's a good place. They have nurses on staff and a visiting doctor. The people there were very nice. If I ever had any difficulty they always responded to it quickly. My wife just couldn't adjust but that is through no fault of The Cottages. They were a great place.

It has its ups and downs. It is a fairly good sized facility, 90 people, and I think they too are a little understaffed. We have had issues with nurses and techs claiming that they were taking his blood pressure when they weren't. He developed pneumonia and we were trying to get him back on his feet again, so we had hired outside nursing care for him. They nurse that was working with him at Emeritus insisted that we hire another group because she didn't want to work with our nurses. I thought that was strange because those nurses were wonderful. They have a problem getting the food to those patients that are staying in their rooms. My dad had that problem. That seems like it would be easy to fix, but their nursing staff and tech staff seems to be drawn into having to deliver the meals. They have to schlep the meals up to the clients that can't come down for meals. That takes up several hours out of their day. They could find someone at a lower pay scale to do that. My dad is adjusting. He likes it there. They provide a lot of entertainment and things to do and I would say generally it is pretty darn good. They are doing pretty well. They have stayed on track.

That's really where I would have liked my parents to go but if I remember correctly it was about $1000 more a month. It was really clean. The people were nice. It was newer too.

Nice facility. Assisted living and memory care. A bit smaller/quieter. Units are unfurnished, but respite rooms are available for a short-term stay.

The staff is really friendly and the community is very clean and well maintained. It is a bigger community that is licensed for about 54 residents. It is a little on the pricey side when compared to other communities in the area.

This is a beautiful facility, staffed with wonderful caring people.

It was very clean; very open and sunny. The rooms were great I could almost live there myself. Their rates were about what we expected.

Warm, homey community. Smaller rooms, many seating areas. No waiting list. Looked clean and neat. ALL INCLUSIVE RATE includes incontinence products, laundry, linen, non-medical nursing supplies,and 2 baths/week + extra if needed. Excellent 5 to 1 CARE RATIO; count doesn't include 8-5 activity director or NURSING STAFF. Have multi RN's LPN's on staff + many NA's for day to day care - like a skilled nursing. 75% of residents are full care. 24 hr nursing coverage. Cert for wound care. Positive feedback from UNM nurse trng coord and hospitals on the conditions of their residents when hospital stay is necessary. Rotate bedridden patients every 2 hours. Central kitchen serves 3 DR's. Food looked good. 2 servers make plates up, not NA's. Nutritionists do meal planning for each resident. Transfer wheelchair bound patients to seats for activities and meals. Walk people daily with 2 NA's if necessary. Utilize signed checklists to assure residents are being toileted every 2 hours and walked. Open access to grassy courtyard with gazebo during day. Sponsor a monthly council meeting with families for Q&A. Saw quite a few family members assisting with evening meal. No facility outings - no transport. [removed] are b/n meal drinks offered? Rooms a bit of a disappointment but could sacrifice this for improved care and attention.

Love the atmoshere of the Peridot. The residents were happy and seemed to enjoy each other and their environment. Ice on the sidewalk, north side of the building is a concern. Walls and doors on some of the wings where we did not tour appeared in need of paint or cleaning, carpeting (same wings) had debris next to walls in hallways. We can't say enough about Erin, she was a delight, very pleasant, understanding, caring, and knowledgable. This was our favorite place so far but the prices were quite a bit higher than noted in the information we received. We loved that people were out walking around, hanging out in different rooms, napping, watching TV, etc. The small patio w/storage off the living room was a definite plus as was the inclusion of medical alert system which was extra at the Alta Vista. Small 1 person salon. drs on Tuesday's and Thursdays. Shopping on Monday and Wednesday's. Half fridge and microwave. Health care in any appartment is a plus. Would want to tour the pet wing prior to making committment.

Tour was pretty nice, ended up with another option that fit needs better.

They have low entry costs, but their points system will raise up the cost quickly. The care is pretty basic, and I would like to see more personal attention for the cost. The staff don't necessarily go out of their way to help or answer questions, although that depends on which shift (day, evening or weekend). The weekday shift is typically better.