Avista Senior Living

I think they're awfully expensive like they all are but I think it's a good value for what you get. I'm not too familiar with all their acitivities but I know they have a movie night, bingo night, a spa day and they go on frield trips to museums and things like that. My dad talks about those. They're good because they have other locations around the country that my parents could go stay at for free. There is one up closer to me that they're going to stay at for a week so they can visit us. They let me stay there for free in a guest room. I really like that feature and the people have been really nice.

It's a wonderful facility and the staff - they're awesome! It's a tough decision when you're trying to place somebody and it took my mom about a week to get acclimated. They were very good about going every day and getting her out of her room and introducing her to new people and she's very happy there. She loves the food just said to me the other day that they keep her so busy. When she was living at home she kept saying that she was lonely and she doesn't say that anymore. It's a home away from home for her. I can't believe how lucky I got - I have no complaints!

The staff is extremely friendly they deserve a 5 + on friendliness. Leslie was just awesome. The staff is just great. The atmosphere is comfortable and is very comforting. The Summit just seemed like the right fit everything just seemed right.

I had a great meeting with director. She was very informative and the facility is very nice. The location is excellent.

I really like this place. Nicely decorated older facility that has been kept up and updated. Very nice staff.

Absolutely beautiful. Dad had assessment by LPN, the Director was fantastic getting help. If money available; I'd choose this one for Mom & Dad.

Our favorite place. We loved it. Great program. Fantastic people. Very helpful.

Wonderful place. Friendly people & staff.

We are very happy with Avista. What stood out the most is the staff are caring for the residents.

They're all very friendly and will contact the VA on my Dad's behalf on meds and other things......they try really hard to get everyone out of their rooms and participate in daily events. Very easy to work with!

My mom is being checked on more frequently to make sure she is going down for dinner. She knows she will need to pay $[removed] a month if she wants it brought to her room. She says the food has been terrible. She had a chicken salad sandwich which was loaded with mostly celery. The bread was not toasted. She had a chicken sandwich. A chicken breast was put between two slices of bread that had nothing else on the sandwich and the bread was not toasted . She had a cheese sandwich. The cheese was not melted and the bread was not toasted. I think it was supposed to be a grilled cheese sandwich. Do they toast the bread? The spinach was mushy and the banana was very ripe. The caregivers are very caring and the activities are wonderful. The gentleman who cleans her room does a great job. White Cliffs is a very nice place. My mom worked hard all her life to save money and she is sad she has to use her money in this way. I am so thankful she is in a safe clean, friendly and safe place. My mom will skip meals if somebody doesn't regularly check on her. She has said many times the quality of the food is not good. When my mom, husband and I first visited White Cliffs we enjoyed a good meal. I told my mom if she doesn't like parts of the meal or needs something to ask the server. She says she has. The server says okay and doesn't come back. If the server doesn't come back she won't say anything because she doesn't want to make anyone upset. My mom said they are going to build a memory garden. Residents need a place where they can sit outside and not just in the entryway of the building. An outdoor covered area would be so nice for the residents. The Bistro is a great meeting place. Sometimes I can smell the cookies baking and my mom says it smells like home. The young man that cleans the rooms does an amazing job. He is very caring. The building is clean, pleasant and does not have a bad odor. [name removed] does a great job maintaining the building. He has been very helpful to my mom. The staff at the desk are absolutely wonderful. I feel welcome when I come into the building or call. I can see the caregivers are kind to all the residents. The transportation for the residents is greatly appreciated.

This is a very nice community to live in. It is clean. It is easy to have outside access from your room if you are on the first floor. The staff are really nice to work with. The meals are 90% really good, and the other 10% is personal taste for something else. The laundry facilities are located near the end of the hallways. Everyone seems to be really really friendly. There seems to be more men than women here. The community allows pets. Your family can walk up to your building and it makes it feel like home.

I liked that they had private rooms and bathrooms. I also liked the interaction with other people, especially at meal times. I liked their security - employees knock on the door before they come in. Although there was one incident where a male employee came into my locked room at about midnight looking for a security token they told me I had lost. I told him to leave and send a female employee, and he did leave. In the morning I found the token they were looking for. Some of the food was microwaved, which I didn't care for. But the dessert was good. And I liked that if I didn't come down to a meal they would come and check on me. I enjoyed the exercise activities. Overall I felt I paid a little too much. I also felt I was the first Native American that had staid there. A lot of the people there were Anglo and non-minorities.

We had a good tour at Heron Place. The gal that talked to us and took us around was very friendly and helpful. There wasn’t anything that stood out to me as a reason not go with this facility.

We toured this community and the facility was very nice. The tour was very good and we had a complimentary lunch. The staff was very nice but the price was on the higher side.

The staff is very cordial and caring. There is some construction going on right now. They have a nice big patio to enjoy and the communication between the staff and our family is very good. I would recommend this community to others.

We chose Heron Place because of where the room was and because it was fairly close to my father who is still at home. It is also nice and clean and staff are friendly. I do love that they will take my mom to her medical appointments so that has been helpful for us. They are really good about answering texts and emails if we have any questions or concerns, so communication has been great. They have had a big turnover in the nursing staff, 3 nurses within 6 months so that has been a negative, but others than that we have been quite happy with them and would recommend.

The community is very clean and neat. I would like more communication from the community but the staff is very nice and friendly. The care is good but I would like them to be sterner and make my loved ones and make him stay groomed.

Our experience with the facility started out really great before covid hit. Once it hit, they had a huge outbreak and she has been sick. One thing they did do very well on is communication during these times, they always keep us informed on how many people have it. They also did a very good job of assessing the amount of care she needed. A good point about the food is they are working with her on her gluten free diet, she is very picky but has not complained about the food. They also let her bring all of her craft things into the facility and was able to teach some craft classes. It is a smaller community and she gets a lot of personal attention. I would recommend to others looking, she is really happy here.

We chose Syringa Place because it was very clean, the location, and my mom's home health nurse was the director so we had a friendly face. The room sizes here are adequate they do also have a variety of choices to choose from. I would want others to know that there is a lot of walking involved to get from place to place inside the facility. The staff here is perfectly willing to wheel individuals around in their wheelchairs and will take them where they need to go. I would recommend to others looking.