Atria

Staff is truly great, super nice and attentive and friendly - its probably their strength Recent price increase was disproportionate to inflation. Food is the biggest weakness - the need to fire the head of that operation as they are not competent - the quality of the meals would be quite good if they prepared them right but they don't know what they are doing so causes many meals for my Mom to be very disappointed. In other words the menu is strong the ingredients going in are quality its the outcomes - that means the people actually preparing the food improperly or poorly

In general, people are helpful, and aim to please. The food does seem to be improving, they need to have less salt in the soups. Everyone is lovely here. I feel that my mother is in good hands. The nursing staff especially are excellent. The communication from the staff has been great. I would highly recommend it here.

I was very much in an emotional state wondering if I was doing the right thing for my family member. After visiting and meeting the staff at Atria my emotions became under control. My family member seemed to be comfortable right away and the people at Atria made the "moving in" process seamless. I would recommend to anyone that is faced with this situation to give Atria a "look see". They have not disappointed at all.

The staff at Atria Carrollton is great. My parents don't care for the food. Other than that everything else is pretty standard.

It has been very warm and welcoming.

The rehab gym and PT on site personnel were fabulous. Could not have been better. Dining room and activities could be better run.

Lovely dining room, residents and staff are lovely. my family has enjoyed the food and community.

The food is a MAJOR issue for many of the residents. Portions are very small, menu options are often things my loved ones aren't familiar with, and food isn't very tasty.It was decent when then moved in but has been a steady decline since then...Residents have left due to rent increases. Besides large rent increases and bad food they LOVE Atria. Staff is caring and incredibly kind, the facility is well-loved & super clean, and the residents are a sweet batch!

The food needs to be better & warmer. More attention to bug control.

I have been living her for over 3 years, and moved here from another Atria. The people are great - both staff and the people who live here. I enjoy playing bingo and love the lasagne dish. They keep the place clean.

I have been very impressed. All the people who work here have been very good. I feel comfortable here with the staff. I like the outdoors and enjoy all the different birds who visit the large backyard.

It's located in the Town of Patchogue. The staff are all friendly and helpful. There are plenty of activities, which is what pulled me in. There is a patio for nice days. Plenty of celebrations. I just discovered that I love to dance! In short, I'm very happy here. ASK PLENTY OF QUESTIONS. What is important to you? Speak to residents. Visit more than once.

Activity at the facility was less than represented before residency But staff and residents are kind and patient

We really like Atria. They were very helpful in making the transition for my Mother. After six months we're still very happy with the decision. No place is perfect, but my mother is happy, safe, and close to other family.

It is a well run facility with a fabulous staff. The care and services are delivered with great attention to detail and the needs of the residents. I would recommend it. But be aware that the costs can easily ramp up quickly if additional care or service is needed.

-The staff are very kind and helpful with the residents. -The residents have created a welcoming environment for new people and there are a lot of activities to get involved with.

I found this facility to be very well-staffed with genuinely kind and caring people. They did their very best to make sure that my mother’s specific needs were taken care of. The only reason I’m giving four stars instead of five is that the food really leaves something to be desired. Other than that I can honestly recommend this facility.

1. Discuss with staff upfront how best to communicate with them on a regular basis ( the nurses, housekeeping, activities people, finance office, etc) 2. Atria is a nice, quiet place that always feels calm and friendly. My mom really enjoyed it there.

Generally, and maybe not just the Atria, I would say that for people in Memory Care for dementia (where my Mom was), it's really just a holding area for the people there. That's not "bad," but my mom wasn't able to really have any sort of life after she had to be there. Her health was also declining, so that played into it too. I will say that some staff weren't sure how to deal with my mom, as she was still very verbal, whereas a lot of the other people in Memory Care weren't able to engage. My mom never "liked" being in assisted living, so she didn't make it easy on those around her. I would recommend the Atria, but I'd also make it clear what help is there, and what isn't. I was told once that my mom needed nail clippers, so that she could take care of herself. I bought a manicure set, and when I brought it to her, one of the staff told me I couldn't give it to her because of sharp objects. Why was I told to get them in the first place then? Who knows... I do wonder how residents with no family around are able to advocate for themselves.

The food needs improvement in variety. Transportation needs more drivers for appointments and outings. Also, communication between departments needs better coordination so that everyone is on the same page about what is happening with the residents.