Atria

I would give a 5 in all categories. I'm very happy with the quality of care. Staff is trained in how to de-escalate situations. Very important when dealing with dementia patients. Residents are treated with care and respect.

When I was looking for a place for my wife it needed to feel great. Not only is she doing well but living good. The memory care staff, programing and all around feel is outstanding.

The people who live and work here are friendly and nice. We have many things to do, if you want. The food is good. Life is good here.

I moved from another community and couldn't be happier. I have an amazing apartment with a wonderful view. New friends, great food and lot of fun. I am living my best life.

I have been here at Atria Copeland almost a month. I could not be more pleased. Very caring and professional staff, lots of activities, most of the residents love living here. I VERY SELDOM give 5 stars, but that’s how much I love this place!!

A very friendly and helpful staff is always there to assist and guide. Animal friendly and family friendly. Food is great and the many services offered allow you to relax and enjoy life. The many activities keep you busy and involved. It feels like home. Most other residents are eager make friends.

They have a lot of appealing activities for the residents and great field trips each week. Residents seemed engaged.

I have been very pleased. Staff promptly notifies me of any concerns they have. Much better then previous assisted living facilities. The food appears top notch. I had Christmas brunch there and it was great. The activities seem adequate.

The activities are wonderfully engaging. My mother has been able to find stimulating things to do and fun ways to make new friends. The staff have gone out of their way to help my mother do all the things she loves. They even help her get to daily mass at a Catholic Church nearby, which is extremely important to her

5 on all eight. It really was the best place regarding all of those especially for the cost. I like our maintenance guy, [name removed]. Very capable and quick to respond. Hit it off with him right away. Front desk girl [name removed], very sweet and helpful. [name removed] was our first contact. She was exceptionally patient and caring. And another one of the reasons we chose it is because of the friendliness of the residents. It seems friendliness attracts friendliness. Great place. Most of the dining room servers are exceptional as well.

The staff was very thorough and attentive during the move-in and orientation phase; and otherwise cheerful and upbeat during my moms short stay.

Atria provided a safe and caring place. My sister did not understand the amount need to just "buy in" to the ALF. Marketing could have been clearer. Nevertheless this was the best place for her. Having your staff put up anything on the walls and allowing to personalize the rooms gave her a sense of her home as her husband would not allow her to come home.

The activities and family oriented staff. Also the on-site medical staff is top-notch!!!

Wonderful to have the availability of golf carts driven by friendly staff to take residents to/from dining hall, activity center, and residences throughout the year. Wait staff at dining hall friendly and helpful. Activity staff friendly, patient

Staff very friendly and kind. Pricing, and apartment size stuck out over other places.

5 for all the above!! Atria west 86 is exceptional. Any problems are addressed immediately. Super friendly and accommodating. Nursing staff is fantastic as well as all the other staff.

My 94 year old mom had lived alone in a large apartment for more than 12 years. We tried to reason with her and talk her into assisted living for both her well being and our peace of mind about what was surely best for her. My brother works in the field of "Elder Care" and an associate of his recommended Atria to us for mom. My brother and sister in law told me that whatever I saw and decided on, they backed me up 100%. My wife and I went to Atria for a visit with [name removed] who gave us a tour and introduced us to several of her colleagues patiently answered all of our questions. We signed mom up on the spot. The residents were exceptionally friendly and happy and we know right there and then that we had found just the right place for our mom. At first she was angry with us that we didn't discuss this major with her, but I knew without a doubt that once she settled in she'd tell me "I wish I had made this move years ago. I love everything about Atria! Thanks!

First, from the minute, we walked in we talked about a plan, and everything Greg mentioned came to fruition. Our main concern was that our mom would put up a battle to go back to her home, which proved to be unsafe for her at this stage in her life. After 2 to 3 months, she stopped talking about wanting to go home, which was typical [name removed] said. I’m happy to say many months later, my mom now calls Atria “home”! Can’t say enough about staff, they have been delightful and [name removed]has been super helpful on many occasions. [name removed]l has an excellent staff and runs a beautiful facility. My sister and I are at peace!

My mom has so changed!! She was so sad for a while. Now she is a social butterfly. She couldn't walk, eat, or even breathe comfortably. Now she eats complete meals, walks comfortably at least a mile, and her breathing is normal. She walks around with a smile on her face!!

While she was there she fell in her bathroom and hit her head. They found her on the bathroom floor and called us to tell us what happened and that they were sending her to the hospital to get checked out. They communicated in a timely manner what happened.