Atria

When we signed up they were going to put my mom in a one bedroom apartment. But it needed the shower to be installed as a walk in. When we were ready to move in the shower had not been done. So we were able to negotiate for another apartment which was bigger at the same price. Other than the shower issue everyone has been very helpful and my mom likes the facilities.

The activities coordinator is fantastic. She is super friendly and works so hard to get everyone involved. It would be great if there was more flexibility on where people can sit at meals.

Nice place. A little expensive. Inside had an incline to walk up. If on a walker or had to wheel yourself up or down it was hard to control if you weren't strong enough. There is a church service. The food seems good to me. A lot of games and activities. The one thing I disliked was an incline to get to the different floors. If you aren't real strong it is hard to navigate. The place is really clean.

The staff is very helpful and kind, which I appreciate. Atria Foster Square was my second choice. Fortunately everything has been wonderful. My sister really likes living there, the staff are amazing and the food is very good. I think she was meant to live there.

I wish I could give the food 10 out of 10 (I have Celiac Disease and get plenty of food including gluten free (GF) bread/toast!! I think Chef has somewhat enjoyed finding GF recipes and food.

What I like the most about the community is that it is close to my home. Everyone is very friendly. Large windows are nice, and very clean facilities.

Well, we ordered some supplies for my father in law that were delivered but apparently someone else took them while they were sitting in the lobby.

The location is great. There seems to be some sort of activity. My mom takes part in every day. I think the cost are too high and could either include more or price could be less

Everyone is very nice.... the food is not very good. Sometimes the wrong stuff comes out, takes too long and is cold. I would recommend. I do like the homey atmosphere. Everyone I've spoken with is very friendly. They need to improve on the food and wait staff in dining room.

I like being at Atria. Everyone is very friendly and helpful, The staff is very helpful and do food is fine. I compared Atria to other facilities and I was very impress with their overall appearance. I also like the fact that the location makes it easy for my family to visit me.

What we like the most about Atria Hacienda is the safe and ideal location with many services / shopping close. What they could improve on would be the Variety in menu options - refresh more routinely. Housekeeping - pay attention to common areas and keeping them clean and orderly.

Service in the dining room should be faster, but it has improved lately. I enjoy the camaraderie with some residence, and the staff is just wonderful.

The staff ends up feeling like family and everyone knows each other's name in the facility and that was very assuring. My dad loves the staff

I did have a chance to speak to several residents in the general assisted living at Atria in Newhall. They were quite satisfied with the facility, their meals, the staff, and the activities. Unfortunately my father's condition diminished rapidly, and he was in the memory care unit after the first month and didn't communicate by this point. He did suffer several falls, do supervision of patients in the memory care unit may not be as good as [community removed] After my father's last fall that occurred at Atria, he sustained a head injury, spent a few months in the hospital, and then was transferred to a residential house set up as a nursing home of six patients. He received better care than what the Atria memory care offered.

Staff does a very good job! The food and service in the dining room is good. Front desk staff are very friendly. They always greet me when I go in out and out the building. Residents are friendly as well.

The facility is only a 10 minute walk from the Long Island railroad station. Or a 3 to 5 minute bus ride. It is located in a lovely, well kept residential neighborhood, Which makes for pleasant walks with your family member. It is also within walking distance of a a small business center that has a couple of restaurants, a diner, a pastry shop, hair salons, etc. note that my Number evaluations were for the memory care center and for a resident who is in the middle of the dementia spectrum

What stands out the most is their persistence in getting my Aunt and other residents engaged in activities. I think this is a huge plus. The only negative I have is that sometimes it takes several tries/ calls/ texts or e-mails to get clarification or answers to a question.

I’m a current resident and have been here 7 years. Made good friends, both in other residents and the staff. I’m on the resident council and I enjoy working with my fellow residents. Staff is very friendly and I love meeting new residents.

My experience overall with staff has been positive, sometimes it takes a couple of days to get a response from heads of departments, but I understand that they have their hands full. As far as cost, I know it's less expensive than other places we looked at, but, it's also just shocking how expensive the cost of living is for our elders. Also, on a different note, I want to thank you and your company for what you do. When I started this journey a little over a year ago, I had no idea what to do, or how to look for assisted living for my dad. A friend of mine referred me to A Place For Mom, and I felt like you guys held my hand the whole way. Not just pointing me in the right direction, and explaining how things work, but following up, and answering questions. You guys are the best!

When it comes to the care services my biggest concern is that they continue to increase his nursing "level of care" but I haven't seen an increase in his care, nor do I think he needs it. lots of turnover with the staff. I think if they want a small feel, where even the front desk people know the residents, it's a good fit. However, they increased rent by [percentage removed]% at the start of this year and has increased my dad's nursing care level so he is paying $[fee removed]k more than when he started exactly 1 year ago.