Atlas Senior Living

I can't get them to bathe her or call me if she refuses to be bathed, and I have found her in the same clothes a week later. The food is excellent. The communication needs to be a lot better. They don't call for things like weight gain or loss. I chose them because they were a smaller community and that is better for our loved one. They are very good about bringing her out and working with her diet, they bend over backwards in that aspect. They do a good job keeping her engaged.

The assisted living was quite nice, but the dementia unit was just a wing, like what you would see in a hospital. The rec area looked just like they had opened up some rooms and made it a little bigger. Kind of seemed makeshift. It was definitely trying to feel homey, and there wasn't as much place for them to roam, not sure if that's good or bad! Another thing, they were very pushy. One day they showed up my door with cookies and said that they had specials going on. They called all the time too, telling me about this special and that special and it seemed more like a sale. Like I was trying to find an apartment for my daughter instead of care for my mother.

About 22 Units - will be doing some renovations - new carpet, paint. Studio does not have refrigerator, or kitchen. The room is large with good closet space. They have Kennesaw State PT students come every Friday. Exercise every day. Looks like they have several activities. $500 refundable deposit to hold the room. $500 nonrefundable community fee. 30 days notice is the contract. Over the phone accessment with St. Leonard's then accessed by Bickford after 30 days. Offered special rates of $2,972 for level one care or $3,403 for level two - studio size apartments. There is a nurse on staff 24 hours. Once a week trip to where ever the residents want to go. Extra Fees paid to go to the Doctor @ $20/hour. Generally, residents go to Kennestone Hospital but they will take you wherever you want to go. Says Dad may qualify for VA assistance which is about $1,700/month.

A little less expensive than Sunrise,but similar. Not the cozy feel on the memory unit.

Toured the facility. I was moderately please with the facility. More pleased with the younger age of the residents than the actual facility. Found the Memory Care facility smelly.

Very nice facility and very clean.

Possibly

Nice facility - tour was OK- nice two room apartment (720 sq ft) one bedroom not bad (has 2 bathroom doors opening on either side of apartment 400 sq ft)

Pros: nice rooms, community cat and dog, outside area asseccible, mobile doctors an dentist, will be hiring a separate activities coordinator, gardening, YMCA for water aerobic - need to hire sitter. mingles with assisted side if capable. 4 RA's for 29 residents, med tech on each side. Cons: does not go on trips (need to confirm), transportation extra $25/trip, $10 for someone to stay with them

Recently, this facility is desperately short of help. There is not enough employees for the number of residents. The staff is nice but overworked. It seems they are cutting corners at the expense of the residents. For the amount of money, you pay to live here, the service is very poor. The service pertains to giving out meds, being serviced in the dining room and waiting on RCAs. And it is because they don't have enough help. This has been brought up several times to management.

Largest room in area was deciding factor is also what keeps my folks here

this is my first time writing a review about alto senior living Alpharetta. i must say how funny it is when i heard about that Wellness nurse [name removed] getting paid to stay at Starbucks sorry they didnt mention what location because i surely would make my appointment to see her there i totally agree [name removed] and that nurse [name removed] need to go. this place is a mess what happen and why [name removed] left i dont know but get to understand [names removed] had something to do with it. he was the best a man of dignity my mom is still weeping over him and also his fellow employees. resident council meeting administrator never shows up so my mom doesnt attend them no more right now i am looking around for another place for mom this place is a mess. seems like corporate doesnt care at all they are so quick to comment on each reviews but would never come into the building and hear the voices of these residents they are very unhappy managers are leaving like crazy doesnt look good at all

Since my mothers move into this community everything is going decently well. There is room for improvement in some areas around the community. I do not feel they have been responsive to my concerns. My mother, and I come across the same problems a couple times a week. They do a good job with the cleanliness around the community, I have no concerns in that area. When we first moved in there was no activities director, they have one at the moment. However I still have not noticed many activities available. I have offered to do a bingo night myself. The meals they provide are well balanced, and they have a nice variety too choose from. Until the issues that I have stated are corrected, at this moment I can not recommend this community.

I wasn't very impressed with my tour of this community. My tour was okay. The cleanliness of the community is decent. The staff was nice. There are some improvements they need to make before I would consider moving my mother here. I did find a community that suited our needs better.

My loved one and I where not very impressed with this community, it was a little to depressing for my loved one. I had noticed during our tour that there was not much light throughout the building and the atmosphere did not have a comfortable living environment feel to it. My grandmother said she would not consider living here and would not recommend it.

The sales woman was friendly and was willing to work with my budget and needs. She promised me that my husband would have transportation to his dialysis facility. He arrived on Monday and I went to see him Tuesday morning to make sure he could get to dialysis. The man in charge said that was not true. The sales person arranged the transportation that day. She was fired the next day. I made a down payment for [Amount Removed] dollars. I asked if my husband could get Tylenol because he was in pain. They said I had to bring the meds even though I filled out the form for Remedi which is their required pharmacy. He went to Dialysis and went into shock went to the hospital and died 4 days later. I received bills from Remedi for medicine he never received. I asked for help from the head nurse who never responded to my request. After an intense conversation. I was finally returned my payment. They did not make me pay the non refundable amount. My husband was there only a day. It was difficult to find nurses. When a nurse came they were professional. After this experience, I will never go to an Assisted Living facility. I really think it depends on the needs of the people. If they just have basic needs like food service and laundry it would be good. My husband's needs were greater than the average senior. Some seniors would enjoy the activities. Many of the people there looked happy. Although there were others that were lost and confused.

I would not consider this place at all. It’s very expensive, the med techs as they call them act like they hate taking care of the residents. They are smart mouths to them and can’t do anything but stay on their phones. Anytime you walk in and I do everyday sometimes more than once, if you are lucky enough to see one they are on their phones. These residents pay a small fortune to stay there and should be treated with respect. The food is terrible you shouldn’t have to order groceries to eat when you pay to eat there, it’s a shame. A family member shouldn’t have to come at 6pm on a Saturday evening to fix a toilet that has run over in the floor because nobody is available to fix it until Monday ridiculous in my opinion. These people pay [removed] plus to stay there and deserve much better than that! I feel sorry for the ones who don’t have anyone checking on them.

Unless there has already been a change, a new manager is needed.

The facility, setting, and rooms are nice. Food is good. Staff are friendly and attentive. There was some concern about missing clothing and personal items. The staff did not inform me or the personal care attendant about any policy regarding the search and removal of items considered unsafe. Activities are good.

It's a clean nice place but the admin is not good. When we arrived there was a director who gave me a lot of confidence and medical director who was very efficient. They both left. I could never figure out who to deal with about my dad. The food was very basic but not bad. The facility itself is new and nice. I think there was programming and one thing they did do which was great was having APP to be able to see pictures of all the special events and activities. I think everyone was serious about their jobs but the Director really never took responsibility for the fact that my dad was able to leave the facility in the middle of the night, with emergency personnel and somehow the staff did not know he was gone. This happened 3 times.