Atlas Senior Living

We chose Madison at Clermont because of the location and they had availability when we really needed it. The room sizes here are adequate. I would want others to know that I do not think they take much attention to the residents. Communication was also an issue with them. At this time, I would not recommend.

Before entering my loved one into this community there were a lot of promises of taking care of my parent that has not been fulfilled. Communication skills is their weakest point. The next weakest point is knowledge on how to take care or deal with demented seniors. Traning is needed.

The overall look of this community is very pretty, the rooms are spacious. They have trivia and karaoke. The food was fine, our loved one never complained about it. This community is very bright and cheery.

Check other options. The room sizes and layout of the community are very nice. The food is mediocre. They had some wonderful staff and there were some lazy workers. My mom fell and fell and waited 30 minutes for someone to answer her call. She was not bathed on a regular basis.

Overall my mom's care was very good, but there was an incident with another resident that bothered me. Due to this incident it made me decide to pull my mother out of this community. I believe they interacted with my mom very well. Overall there was very nice people. My mother has dementia and it is hard to get her involved and participate in activities.

The facility was lovely. The staff were very nice. They had my name on a nice welcome board. They called me 5 times over two days before the appointment while I was busy. When I called back, I got a voice mailbox. I left a message and never got a return call. They have a very small parking lot.

Facility was way too cold for residents! Staff didn’t seem to care!

Pricing was comparable to other communities; however, I was disappointed that the Exercise Activity was not happening as scheduled and residents at the community stated that it did not happen yesterday either.

Facility under construction when visited in Mid August. Could only judge by layout of living area and promises of program when up & running. Got a call 8/4 Newly built. South of Franklin "Melody" mgr. for memory. Company: Traditions License: Admin & nursing Combined Assisted Care and Memory Care Y? # 16 rooms: Access to outdoors? yes Activities: Melody planning individual based activity Fees: all inclusive $5400 private 2 semi private $3800. $500 dep, $1000 community Staff: Medical [removed] / 7 Caregiver Ratio: 8 to 1

Rooms are studios. Too small. I was looking for a more apartment layout.

To be fair they were going through some transitions, so I probably didn't get an accurate view of things. The apartments were great, though, and the facility seemed nice. The community was out on a field trip and things were in flux for a renovation, so I would like to go back another time. [Removed] was very informative and kind, though, and I appreciated her helpfulness.

Kelley Place seemed comfortable, with very nice and knowledgeable staff. It was lunchtime when I visited; the food looked good and the residents seemed happy. I felt that the facility was too small, not clean enough (dirty baseboards), showers were shared between 2 people, and it was very overpriced.

This facility is close to our home, and I believe they have a good concept. Our tour guide was very nice and knowledgeable, but we overheard a comment from one of the staff that she was supposed to be on break when she was asked a question. The rooms are smaller than in the other facilities that we toured, and I don't think our Mom could get but about half of her bedroom suit in the room. The hallways were very narrow and the eating areas were only large enough to accommodate a row of tables. There was also a slight odor. I think this would be good for someone who's dementia has progressed a little more than our Mom's. We are eliminating this option from our search.

Brand new ----Very Very nice and very very expensive. Even if this was not so expensive --- the problem - no pets allowed on any condition

We toured this community for care for a friend. We did not have a good experience. The staff did not seem to be professional and did not answer the questions we had on the care that was given. They did not offer us information in a few areas or the menu that is provided. We would suggest that other families tour this community to see if they like the feeling before moving a loved one in here for care.

Everyone here is lovely. From the sales staff, to the dining room, the charge nurse, the activities director, to every single nursing attendant. Just really delightful people. It's a beautiful facility that's always clean and welcoming. The main challenge is that they are understaffed / have high patient to attendant ratio. If you have a low maintenance parent who most likely won't need too much assistance this might be a good fit. While they are wonderful people and deal with our mom's quirks beautifully, there is frequently too long a wait when she needs someone; 45 minutes to an hour sometimes, even when we are there and have asked someone face to face to help us. We're considering re-housing mom to a place with a lower ratio.

Kelley Place - We met with [Removed],RN - very pleasant to us. The facility was neat, clean and apparently well run. Judy Rice was not there for our confirmed meeting. Instead of rescheduling she passed us to a nurse. Toured rooms, nurse had no information on facility and totally disrespected the residents - referring to the residents as this one or that one as though they were pieces of furniture; never this lady/gentleman or she/her, he/him as though they were even human. The nurse entered rooms to show us without even knocking (some of which were occupied); including a restroom off the hall (which was occupied). Nurse said "oh, it's ok - they're dressed". This tour certainly showed us how our loved one would be treated.

This community was not at the level that I wanted them to be. The lady was helpful at first, but then the communication started going down. Things were very good and engaging at first. The staff was helpful though.

Hard to give complete evaluation as they are undergoing renovations. Staff seemed friendly. Care at this location seems to lean predominately to patients with severe memory care issues.

I was able to take a semi tour of this community. The staff was friendly and answered all questions that I had. The major turn off from this place was that they said that they would only give my loved one a shower twice a week. If I wanted my loved one to have more I would have to pay on my own for that. I will not be taking my loved one here.