Atlas Senior Living

We toured this community while looking into care options for a loved one. Initially we were very impressed by what we saw here. However, when we came back for an unannounced visit so I could show it to my husband I was much less impressed. I saw a few care issues handled in a way that I wouldn't have be comfortable with if it was my loved one.

It was somewhat expensive and the activities were childish, not alot of activities offered for male residents. Food was very good no snacks offered, meals were restaurant quality. Staff listened to suggestions. Facility caters more to female residents with activities and resident was not happy.

It was an odd situation going in. It kind of seems like they just wanted our money. The place we were going to move her was a different Emeritus, they didn't have room, so they put us here as a temporary solution. They didn't really assess her, and the whole time she just wanted to leave. It was a large community, and only a small section was for Alzheimer's. It was a very nice and fancy place, but they didn't seem to want to make too much of an effort with the residents. It wasn't a long or great experience. After they told us we weren't going to be able to come back, they just kind of left us high and dry, and didn't even help us to find a place.

They do a lot of things well here, and the staff are friendly, caring, and hardworking. It's an attractive, clean, and well kept facility. Unfortunately they are extremely understaffed, and the care really suffers for it. I really think this could be a wonderful place if they could just get the minimum level of help that they need, the staffing issues are really their only problem.

would have been nice if the marketing person had been there. they had their maintenance director there who knew where the available rooms were but not much else. He also did not speak English very well.

Very affordable and nice to have a medical center directly behind.

Be very, very careful when selecting a care facility for your loved one. My family member was at this facility for over a year. Many incidents occurred throughout the stay that gave me reason to question the staff. Examples: laundry was not done properly or timely, housekeeping on the apartment was not the greatest, clothing was lost or stolen, meds were found left on the counter in the apartment on several occasions, etc. The staff is very friendly, however, now that it is over, I tend to believe that all of their "friendliness" was a "front". They are supposed to check on your family member every 2 hours, but they don't. The facility has a very big turnover in resident assistant staff and nurses, and are short-staffed as well. I regret that I chose this facility for my loved one.

Although I did like the facilities, however the location was not ideal. A plus would be that it is small enough for residents to get around easily while having enough room accommodate activities.

I can't get them to bathe her or call me if she refuses to be bathed, and I have found her in the same clothes a week later. The food is excellent. The communication needs to be a lot better. They don't call for things like weight gain or loss. I chose them because they were a smaller community and that is better for our loved one. They are very good about bringing her out and working with her diet, they bend over backwards in that aspect. They do a good job keeping her engaged.

The assisted living was quite nice, but the dementia unit was just a wing, like what you would see in a hospital. The rec area looked just like they had opened up some rooms and made it a little bigger. Kind of seemed makeshift. It was definitely trying to feel homey, and there wasn't as much place for them to roam, not sure if that's good or bad! Another thing, they were very pushy. One day they showed up my door with cookies and said that they had specials going on. They called all the time too, telling me about this special and that special and it seemed more like a sale. Like I was trying to find an apartment for my daughter instead of care for my mother.

About 22 Units - will be doing some renovations - new carpet, paint. Studio does not have refrigerator, or kitchen. The room is large with good closet space. They have Kennesaw State PT students come every Friday. Exercise every day. Looks like they have several activities. $500 refundable deposit to hold the room. $500 nonrefundable community fee. 30 days notice is the contract. Over the phone accessment with St. Leonard's then accessed by Bickford after 30 days. Offered special rates of $2,972 for level one care or $3,403 for level two - studio size apartments. There is a nurse on staff 24 hours. Once a week trip to where ever the residents want to go. Extra Fees paid to go to the Doctor @ $20/hour. Generally, residents go to Kennestone Hospital but they will take you wherever you want to go. Says Dad may qualify for VA assistance which is about $1,700/month.

A little less expensive than Sunrise,but similar. Not the cozy feel on the memory unit.

Toured the facility. I was moderately please with the facility. More pleased with the younger age of the residents than the actual facility. Found the Memory Care facility smelly.

Very nice facility and very clean.

Possibly

Nice facility - tour was OK- nice two room apartment (720 sq ft) one bedroom not bad (has 2 bathroom doors opening on either side of apartment 400 sq ft)

Pros: nice rooms, community cat and dog, outside area asseccible, mobile doctors an dentist, will be hiring a separate activities coordinator, gardening, YMCA for water aerobic - need to hire sitter. mingles with assisted side if capable. 4 RA's for 29 residents, med tech on each side. Cons: does not go on trips (need to confirm), transportation extra $25/trip, $10 for someone to stay with them

Recently, this facility is desperately short of help. There is not enough employees for the number of residents. The staff is nice but overworked. It seems they are cutting corners at the expense of the residents. For the amount of money, you pay to live here, the service is very poor. The service pertains to giving out meds, being serviced in the dining room and waiting on RCAs. And it is because they don't have enough help. This has been brought up several times to management.

Largest room in area was deciding factor is also what keeps my folks here

this is my first time writing a review about alto senior living Alpharetta. i must say how funny it is when i heard about that Wellness nurse [name removed] getting paid to stay at Starbucks sorry they didnt mention what location because i surely would make my appointment to see her there i totally agree [name removed] and that nurse [name removed] need to go. this place is a mess what happen and why [name removed] left i dont know but get to understand [names removed] had something to do with it. he was the best a man of dignity my mom is still weeping over him and also his fellow employees. resident council meeting administrator never shows up so my mom doesnt attend them no more right now i am looking around for another place for mom this place is a mess. seems like corporate doesnt care at all they are so quick to comment on each reviews but would never come into the building and hear the voices of these residents they are very unhappy managers are leaving like crazy doesnt look good at all