Atlas Senior Living

I toured this facility and it was ok, but felt the Memory Care was small and that they were concentrating more on Independent Living and Assisted Living. It was a 4 overall, just not what I was looking for.

This community is worth investigating to see if this is a good option for your loved one. The proper care, respect, and watching over the residents is done well here; however, the staff are still good at allowing the residents have their autonomy. There are three meals a day, and there is a menu for the residents to order from. There are also snacks for the residents. My loved one enjoys the meals. The community is good at meeting dietary restrictions as well.

Clean, friendly atmosphere. The day staff are super friendly and helpful. The memory care unit doesn't seem to receive the same level of service- especially relating to food, quantity, quality and variety, as the main senior living facility located next door. Administrative staff are helpful, but work needs to be done to improve communication around patient billing. Nursing and care staff during the day are amazingly kind, compassionate and caring. The night staff could use some customer service training, though my mom seems to love them all.

What we really like about the community is the size - it is not to small, not to large and it is all on one floor which makes it easily accessible for the residents. The staff is friendly but they could have quicker response times. The grounds around the community could be improved as well - they have a fountain in the back and a butterfly garden that are not functional right now.

We did a respite with The Goldton and they did not have a minimum amount of time to stay which was nice, we just paid by the day. You just have to get a physical before you go.The staff was super friendly. It was clean. My loved one did not do activities, they had a lot offered though. The food delivery to the room was a little cold. We plan to use them again going forward. They were really good.

The community was beautiful; however, they didn't have any openings.

It's a beautiful facility but the staffing was terribly deficient, not only with medical assistants/CNA's but even in the dining room. Definitely not the place if your loved one needs assistance.

The Goldton was very similar to another place we looked at. The tour was good. The person who led the tour was very professional and knowledgeable. For my loved one in a wheelchair, the facility wasn't quite the right fit. But I thought it was a good place.

We like that the Tribute at Black Hill is a pretty, bright and pleasant looking community and based on our experience we would recommend them to other families.

My loved one was only there a week. It's a great place with a super bunch of people. We picked this community because, of the cleanliness was a very big factor. I also liked the medical personnel. They all seem to very concerned about the well-being of their elderly. Overall, their staff was very caring. The staff actually had personality, compassion, and want where the elderly were concerned.

I toured this community and it was beautiful! Very crisp and clean, very modern. Everyone seemed very nice and mom loved it.

Love the staff that is on moms floor they take good care of the residents. The office could have better communications with family members that are in charge of residence

It would be nice to see improvement by removing [name removed]. The community's strengths are the happiness of the residents, and willingness to go above and beyond.

Considering everything we have experience at Madison at Ocoee we would recommend them to other families. We thought it was a really nice and clean place. We have heard the meals and dining is good from our loved one. All of the staff members are helpful and friendly.

Our family had an in person tour and it was a very good tour experience based on what we saw and all the staff we were able to meet and speak with

This is a nice community if your medical needs are not too in-depth. The staff were good to work with if the family ever had questions or concerns about our loved one. They took the time to speak with us and answered our questions in a timely manner. There are three meals a day served to the residents and there are choices for the residents to choose from. Some of the activities available include: crafts, cooking, flower arrangements, movies, and more for the residents to participate in.

Tribute at Black Hill is a beautiful facility. The people are very friendly, both the staff and the residents. My loved one gives me mixed reviews about the food and tells me it can be repetitious. Our main complaint is inconsistent response times from the caregivers. Sometimes they're very quick to respond, and other times the wait time can be very long due to seemingly understaffed circumstances, although management has told me that's not the case. But overall, we've had a generally positive experience.

My aunt is living at Oakview Park. She calls it “home”! She has a roommate that she loves and gets alone with like a sister. There is friendliness in the air at Oakview Park. They have a heart to work with the patients. It’s nice that my aunt is close to My home.

I had a good tour experience with The Goldton at Spring Hill. I loved this facility, it is absolutely beautiful. The only issue was that it was way too expensive. For those who have a lot of money that is terrific and it would be a great fit, but for those who are on social security it just won't work. You have to look at places based on your individual circumstances. This would have been my first choice if we could have afforded it.

The community is personable. This is a smaller and more intimate in size. The staff are very engaging with the residents and family. It is bright, welcoming, vibrant, and airy. I feel my loved one is safe here. Most of the food that is being served is fried, crunchy, and hard to chew for the residents. The plates still have food left on them, because the residents find it hard to eat. There are times that the food is hard to even cut with a knife and fork. It would be nice to see more variety of food that is softer texture and easier for the residents to eat. I have personally witnessed the residents having a hard time eating the food. There are times there is no food available on Friday or Saturdays in the dining room, and the food has to be delivered to the residents in their room and it is a sandwich with fruit. There have been times that I have spoken with management on this, and there tends to be an excuse of why they can't get the food right. The excuses always seem to be placed on staffing. I would suggest you consider the menu, food preparation, and the turnover of the staff in the dining room when considering the community.