Atlas Senior Living

The daily caregivers were good and seemed to really care for their residents. The caregivers were good. Management and communication could improve.

These answers are what I think of Monark. My mother wouldn't give the same answers. With that being said I recommend Monark to everybody looking for a place for their parents.

The dining room food is always hot and fresh. I enjoy the food options available. There is a new chef and the menu is improving daily. My apartment is small, however, it does have a patio and yard for my dog. I find the staff to be courteous and helpful. The maintenance crew is there to assist in hanging pictures, moving furniture and helping with whatever I need done. The Oscar appears to be well maintained by the cleaning crew. Trash is always removed. There are lots of activities to keep you busy. This includes arts, card games, exercise programs, movies, live music and get togethers. I am happy with my surroundings at The Oscar.

Cleanliness and that so many people in the management team knew the residents by name, even in crowded situations. I would. Recommend that families ask a lot of questions that pertain to their own person, because every senior person, whether independent, needing some assistance, or experiencing memory impairment, is an individual whose needs are also individual. That is difficult in an industry that is built impersonally.

Higher level staff has been great. AL part wasn't a great experience mainly due to care staff, so I'd rate that portion a 3-3.5. But a move to Memory Care recently and it has been a better fit and we're very pleased with everything. It's been a 4-5 (Memory Care)

Just because to some issues with medications and timing of somethings that happen. Some of the medication was not really completely there fault but problems non the less. All issues have been addressed and mostly resolved

The facility is only three years old, and looks in beautiful condition. Rooms are spacious with nice views and modern appliances. Social activities are in abundance so no time for getting bored. And the staff that I met during the tour was all very pleasant and energetic. Overall, a very nice experience.

The facility was very nice but not suited to my father’s desires. It is suited to a much more active lifestyle than a 94 year old wants. I can see it would be good for a younger senior.

Check it out and compare with others. You should give it favorable consideration. I would recommend to others. I was concerned when they changed ownership, but the staff has been retained, and the service they provide is complete and caring.

Facility is very clean. Not only by appearance but by smell. The cleaning staff takes pride in their work. Staff is knowledgeable and eager to help. No hidden fees and upfront with all cost. The facility offers several additional services and makes everything as easy and comfortable as possible for the family

The staff, when it was [community removed], was great. And the caregivers in the memory care unit were wonderful! When [name removed] was on the assisted living side though, for about three weeks, he had things taken like laundry detergent and dryer sheets. And they really didn't take care of them very well on that side. And a couple times that we press the buttons it took well over 15 to 20 minutes for somebody to get there. That's why we moved him back into the memory care. The rooms were great size. The food in the dining room was wonderful. But when the Goldton took over [community removed]for the last week that [name removed] was alive, they pretty much fired a lot of the people and brought their own people in. I honestly can't tell you much more about how it is now. Their memory care was a wonderful place. Everybody was so loving and attentive so you could say something along the lines about the memory care staff and how great they were.

Great administration. Lovely apartment space and size. Great activities. Food has been good. It is a well thought out facility with very responsive people when there is an issue and it's nice and clean.

I rate Tribute at Melford a 4 out of 5. And that is only because every place always has some room for improvement. In this case very little. I find the staff very professional, communicative and understanding of the Memory Care residents with each of their issues. My mother is almost 98, with Dementia and can be challenging for anyone. Most of the Caretakers are very patient with her moods. I am also in a learning mode as I've never had to use a facility of any type before. It is helpful that their Memory Care Director is extremely knowledgeable and offers suggestions. The cleanliness of each room and the entire facility is excellent. My Mom's studio room is cleaned and sanitized pretty well and she seems to like the food most of the time. Overall I feel that Melford is a good fit for her.

My mom is very comfortable at the facility. The staff have gotten to know her and she's made a couple of good friends. n the memory care facility, there are residence at different levels of the disease. They should break up the activities for those with new or diagnosis and less symptoms.

I felt the Harrison was spacious and clean, both the common areas and the rooms. They had many nooks and crannies to sit and chat or read. I felt they offered enough to satisfy the residents. They had a bistro and a happy hour social bar. All came with nominal charges which could be charged to the room or on a credit card. The sales team really tried to work with us to meet our budget, offering many deals. It seems like a nice place.

Overall a very good experience. Only complaint would be cleaning of the individual rooms I would recommend it overall to others who are searching for a place for their loved one.

To an outsider, it looked ideal. Our loved one wasn't as happy as we wanted her to be, so we looked at another place and she seemed to like it more. So we left after 6 months or so. My advice is to Jump into the activities offered. Make friends. Talk to people.

We cannot comment on the value for cost because It's our first month so hard to tell yet. However, what we like the most about the community so far is that overall it is a very nice place but they seem under staffed.

Yes would recommend LHH. Have met many residents. The staff is very helpful and pleasant. Had some issues but now are resolved . It took awhile.

Overall our experience has been really good! The staff is very caring and my mom seems to be making the transition well. Her room is clean and has plenty of space for what she needs.